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Tax lessons for governments from Henry George
The 19th-century political economist understood that the whole of society should benefit from outsized profitsFinancial Times - Jan. 9 -
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Cavaliers vs. Raptors odds, line, prediction, time: 2025 NBA picks, Jan. 9 best bets from proven model
SportsLine's model just revealed its NBA picks for the Toronto Raptors vs. Cleveland Cavaliers on Thursday nightCBS Sports - Jan. 9 -
4 in 10 companies planning job cuts due to AI: Survey
Companies across the globe, at least four in 10, are likely to cut jobs as artificial intelligence (AI) continues to advance, new research shows. A survey in the World Economic Forum's (WEF) latest ...The Hill - Jan. 9 -
AT&T to credit qualifying customers after service outages: Who is eligible?
The telecommunications giant touted its new "AT&T Guarantee" in a press release issued Wednesday.The Hill - Jan. 9 -
Trump and Pence shake hands at Carter's funeral service
President-elect Trump and his former Vice President Mike Pence briefly greeted each other and shook hands as they arrived for the state funeral for former President Jimmy Carter.NBC News - Jan. 9 -
Former O's pitcher, No. 4 pick Matusz dies at 37
Left-hander Brian Matusz, a 2008 first-round draft pick who spent most of his eight-year career with the Orioles, died Monday at 37.ESPN - Jan. 9 -
How Narvar is using AI and data to enhance post-purchase customer experiences
How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.VentureBeat - Jan. 9 -
The 31 Best Gadgets From CES 2025 You Can Buy Right Now
From smartphones to smart glasses, here’s everything announced at this year's big tech trade show that you can actually order—or preorder—today.Wired - Jan. 9 -
The LA wildfires are 'worst-case scenario' for California residents
California homeowners shared video clips of the damaging flames plowing through the Pacific Palisades area as a fire continues to blaze since its start on Tuesday.ABC News - Jan. 8 -
Thunder vs. Cavaliers odds, line, prediction, time: 2025 NBA picks, Jan. 8 best bets from proven model
SportsLine's model has simulated the Cleveland Cavaliers vs. Oklahoma City Thunder matchup 10,000 times and revealed its picks for WednesdayCBS Sports - Jan. 8 -
State funeral services for former President Jimmy Carter
Watch live coverage as the state funeral for former President Jimmy Carter is held in Washington, D.C. President Biden will deliver the eulogy as past presidents, lawmakers, dignitaries and ...NBC News - Jan. 8 -
Meta Is Taking All the Wrong Lessons From X
By abandoning fact-checkers and loosening its Hateful Conduct policy, Meta has made clear the future it wants for its platforms.Wired - Jan. 8 -
The Best Moments of the N.F.L. Season
A jaw-dropping hurdle and a game-winning Hail Mary are just two of the plays that defined the regular season.The New York Times - Jan. 8 -
"Wicked" leads with 4 Screen Actors Guild Award nominations
The Screen Actors Guild Awards nominations canceled an in-person announcement planned for Wednesday morning due to devastating wildfires and winds in the Los Angeles area.CBS News - Jan. 8 -
Justin Trudeau Was His Own Worst Enemy
Justin Trudeau came to power with a new kind of politics — progressive and identity-based. In the end, it proved his undoing.The New York Times - Jan. 8 -
Pacers vs. Bulls odds, score prediction, time: 2025 NBA picks, Jan. 8 best bets from proven model
SportsLine's model just revealed its NBA picks for Chicago Bulls vs. Indiana Pacers on WednesdayCBS Sports - Jan. 8 -
These 4 Factors Are Driving Up Worker Productivity
U.S. businesses are benefitting from hybrid work, fewer meetings, better AI use, and more startups, increasing total output and offsetting post-pandemic wage increases.Inc. - Jan. 8 -
AT&T to Credit Customers After Internet Outages
The announcement follows a year of high-profile internet blackouts that hit several companies.The New York Times - Jan. 8 -
McDonald’s Just Announced Some ‘Major News,’ and Loyal Customers Will Be Very Happy
National problems need national solutions. But will local customers like these ideas?Inc. - Jan. 8 -
Samsung’s revival still hangs on winning Nvidia’s AI custom
South Korean group is one of only a few chipmakers with the ability to produce memory chips essential for AI applicationsFinancial Times - Jan. 8 -
At the Golden Globes, Viola Davis Taught an Unforgettable Lesson in Courage. Every Leader Should Take Note
‘This is my testimony,’ Davis said after accepting the Cecil B. DeMille award.Inc. - Jan. 8 -
Bench’s Jilted Customers Say the Accounting Startup’s Problems Began Long Before Its Abrupt Shutdown
The tax startup’s recent collapse and subsequent acquisition by Employer.com has left customers unsure about where to turn.Inc. - Jan. 8 -
‘Trump Is at His Absolute Worst in a Crisis’: Three Columnists Imagine the World Ahead
What are the biggest challenges and opportunities facing Trump and his team in foreign policy and national security?The New York Times - Jan. 8 -
Oprah Just Revealed Her Biggest Regret. It’s an Essential Lesson for Anyone Who Wants to Change Their Life
Oprah’s biggest regret is a reminder to the rest of us about what to avoid when making a big life change.Inc. - Jan. 8