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'Entirely foreseeable': The L.A. fires are the worst-case scenario experts feared
The Los Angeles area fires represent a worst-case scenario. But fire experts, past reports and risk assessments had all anticipated a wildfire catastrophe to some degree.NBC News - Jan. 10 -
Jimmy Carter's final services honor him as both former president and man from Plains, Georgia
Former President Jimmy Carter was honored with a state funeral at Washington National Cathedral on Thursday before his body was flown home to his hometown of Plains, Georgia, for a private service ...CBS News - Jan. 9 -
Warriors vs. Pistons odds, score prediction, time: 2025 NBA picks, Jan. 9 best bets from proven model
SportsLine's model just revealed its NBA picks for Golden State Warriors vs. Detroit Pistons on ThursdayCBS Sports - Jan. 9 -
Timberwolves vs. Magic odds, line, prediction, time: 2025 NBA picks, Jan. 9 best bets from proven model
SportsLine's model has simulated the Minnesota Timberwolves vs. Orlando Magic matchup 10,000 times and revealed its NBA picks for ThursdayCBS Sports - Jan. 9 -
Two months later, Dems are still squabbling over lessons learned from Trump's win
Jeffries and Schumer are laying the groundwork for portraying the GOP as the party of the ultra-wealthy.Politico - Jan. 9 -
Experts Name ‘Worst in Show’ Products at CES 2025
Some gadgets debuting at the giant trade show put your data at risk and cause waste, privacy advocates say.Inc. - Jan. 9 -
Jimmy Carter’s radical and courageous pragmatism offers a lesson for today
Jimmy Carter's legacy of radical pragmatism enabled him to broker peace between Egypt and Israel, and his approach can serve as a model for current leaders to address the Israeli-Palestinian conflict.The Hill - Jan. 9 -
'A miracle if it's still standing': Returning Altadena residents expect the worst
KNBC reporter Lauren Coronado spoke with residents in Altadena, returning to see if their homes are still standing. The residents said they expected their homes to be destroyed by the Eaton Fire ...NBC News - Jan. 9 -
Demi Moore Teaches Hollywood a Lesson
She’s the 62-year-old queen of an awards season with overdue female diversity.The New York Times - Jan. 9 -
2024-25 College Football Playoff odds, semifinals picks, best bets from expert: CFB parlay returns nearly 3-1
Thomas Casale has reviewed the College Football Playoff bracket and locked in his best bets for the 2025 CFP semifinalsCBS Sports - Jan. 9 -
Tax lessons for governments from Henry George
The 19th-century political economist understood that the whole of society should benefit from outsized profitsFinancial Times - Jan. 9 -
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Cavaliers vs. Raptors odds, line, prediction, time: 2025 NBA picks, Jan. 9 best bets from proven model
SportsLine's model just revealed its NBA picks for the Toronto Raptors vs. Cleveland Cavaliers on Thursday nightCBS Sports - Jan. 9 -
AT&T to credit qualifying customers after service outages: Who is eligible?
The telecommunications giant touted its new "AT&T Guarantee" in a press release issued Wednesday.The Hill - Jan. 9 -
Trump and Pence shake hands at Carter's funeral service
President-elect Trump and his former Vice President Mike Pence briefly greeted each other and shook hands as they arrived for the state funeral for former President Jimmy Carter.NBC News - Jan. 9 -
How Narvar is using AI and data to enhance post-purchase customer experiences
How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.VentureBeat - Jan. 9 -
The 31 Best Gadgets From CES 2025 You Can Buy Right Now
From smartphones to smart glasses, here’s everything announced at this year's big tech trade show that you can actually order—or preorder—today.Wired - Jan. 9 -
The LA wildfires are 'worst-case scenario' for California residents
California homeowners shared video clips of the damaging flames plowing through the Pacific Palisades area as a fire continues to blaze since its start on Tuesday.ABC News - Jan. 8 -
Thunder vs. Cavaliers odds, line, prediction, time: 2025 NBA picks, Jan. 8 best bets from proven model
SportsLine's model has simulated the Cleveland Cavaliers vs. Oklahoma City Thunder matchup 10,000 times and revealed its picks for WednesdayCBS Sports - Jan. 8 -
State funeral services for former President Jimmy Carter
Watch live coverage as the state funeral for former President Jimmy Carter is held in Washington, D.C. President Biden will deliver the eulogy as past presidents, lawmakers, dignitaries and ...NBC News - Jan. 8 -
Meta Is Taking All the Wrong Lessons From X
By abandoning fact-checkers and loosening its Hateful Conduct policy, Meta has made clear the future it wants for its platforms.Wired - Jan. 8 -
Justin Trudeau Was His Own Worst Enemy
Justin Trudeau came to power with a new kind of politics — progressive and identity-based. In the end, it proved his undoing.The New York Times - Jan. 8 -
Pacers vs. Bulls odds, score prediction, time: 2025 NBA picks, Jan. 8 best bets from proven model
SportsLine's model just revealed its NBA picks for Chicago Bulls vs. Indiana Pacers on WednesdayCBS Sports - Jan. 8 -
AT&T to Credit Customers After Internet Outages
The announcement follows a year of high-profile internet blackouts that hit several companies.The New York Times - Jan. 8 -
McDonald’s Just Announced Some ‘Major News,’ and Loyal Customers Will Be Very Happy
National problems need national solutions. But will local customers like these ideas?Inc. - Jan. 8 -
Samsung’s revival still hangs on winning Nvidia’s AI custom
South Korean group is one of only a few chipmakers with the ability to produce memory chips essential for AI applicationsFinancial Times - Jan. 8 -
‘Trump Is at His Absolute Worst in a Crisis’: Three Columnists Imagine the World Ahead
What are the biggest challenges and opportunities facing Trump and his team in foreign policy and national security?The New York Times - Jan. 8 -
'The Piano Lesson,' GloRilla and Ayo Edebiri lead NAACP Image Award nominations
The NAACP Image Award for Entertainer of the Year may determine which celebrity had the biggest year for Black audiences.NBC News - Jan. 8 -
Harris calls for Carter’s decency, humility to 'be a lesson'
Vice President Harris eulogized the late President Jimmy Carter on Tuesday, calling for the decent and humble way he lived his life to be a lesson for others. “Throughout his life and career, Jimmy ...The Hill - Jan. 7 -
Verizon settlement: Here's how much some customers are getting
Verizon customers reported receiving settlement payments well below the minimum of $15, as stipulated in agreement.CBS News - Jan. 7 -
L.A. wildfires rapidly grow with worst winds still to come
Powerful winds whip up a fire in the coastal Pacific Palisades neighborhood of Los Angeles, forcing residents to evacuate.NBC News - Jan. 7 -
Ranking the 6 NFL head-coaching openings from best to worst after Black Monday
Young quarterbacks? Unstable franchises? Cap space? Considering every factor, here's a ranking of the top job openings in the NFL this offseason.Yahoo Sports - Jan. 7 -
Jimmy Carter to be honored in service at U.S. Capitol
Republicans and Democrats in Washington, D.C., have united to honor former President Jimmy Carter as his casket heads to Capitol Hill to lie in state. CBS News' Nikole Killion has more on the plans.CBS News - Jan. 7