4 Lessons From the Worst and Best Customer Service

Former Blues Star Withdraws From 4 Nations Face-Off

This former Blues star will no longer be participating in the 4 Nations Face-Off

Yahoo Sports - Jan. 27

Washington Commanders Quarterback Jayden Daniels Has Made Football History. Here’s 1 Lesson You Can Learn From Him

The record-breaking rookie quarterback may owe some of his success to virtual reality.

Inc. - Jan. 26

Lessons from ancient India on post-conflict reconstruction

Peace engineering is difficult to measure but critical to do

Financial Times - Jan. 26

Tuskegee Airmen lesson removed from U.S. Air Force curriculum, memo says

The Tuskegee Airmen were founded in 1941 in Tuskegee, Alabama when the U.S. Army Air Corp began a program to train Black servicemembers as Air Corps Cadets.

CBS News - Jan. 25

Debut errors ‘best lesson’ for new City recruit Khusanov, insists Guardiola

Signing gave away Chelsea’s opening goal in shaky start Enzo Maresca defends Robert Sánchez after mistake Pep Guardiola defended Abdukodir Khusanov after Manchester City’s new £33.8m defender ...

The Guardian - Jan. 25

Feeding Hope: Lessons in Leadership From a Nonprofit Innovator

Want to increase your organization’s impact? Start with purpose, and then scale it using caring relationships, simple processes, technology, and data.

Inc. - Jan. 25

Fantasy Playoffs Championship Round DFS: Best and worst values position by position, plus best lineups

Jamey's favorite plays on the championship round DFS slate

CBS Sports - Jan. 24

The Traitors’ 10 best moments: from Linda’s head turn to the worst recruitment ever

As the third season of the glorious reality TV series reaches its climax, here are its finest parts. Brace for dodgy accents, feuding sisters and acting so bad it sets your teeth on edge. It ...

The Guardian - Jan. 24

All the 2025 best picture Oscar nominees, ranked from worst to best

"Emilia Perez" might have the most Oscar nominations, but it's not No. 1 for this critic.

Los Angeles Times - Jan. 24

Fishermen help rescue 4 Americans from life raft in Atlantic Ocean

Several fishermen helped Coast Guard crewmembers rescue four Americans whose ship had sunk after striking several rocks.

CBS News - Jan. 23

Lessons on Authoritarianism From Around the World

Tyranny doesn’t happen overnight. Take it from the people who missed the first signs.

The New York Times - Jan. 22

Lessons from inaugural 12-team College Football Playoff: Format is flawed, home environments provide boost

From seeding issues to incredible on-campus environments, takeaways from the inaugural 12-team CFP season

CBS Sports - Jan. 21

Trump Moves to End Entry Program for Migrants From 4 Nations

The president sought to end a program that allowed migrants fleeing Cuba, Nicaragua, Venezuela and Haiti to fly into the United States and remain in the country for up to two years.

The New York Times - Jan. 21

‘American Carnage 2: Ultimate Carnage’: Best and Worst Moments From Trump’s Inaugural Address

Fourteen Opinion writers assess the substance and style of Trump’s speech.

The New York Times - Jan. 20

The world braces for Trump, hoping for the best, unprepared for the worst

His pick for secretary of state may have given measured assessment of world affairs, but ‘crazy’ Trump will call the shots. Western allies of the US are braced for the return of Donald Trump, still ...

The Guardian - Jan. 19

Apple, Google remove TikTok from stores as app halts service in U.S.

Apple and Google have removed TikTok from their respective app stores as U.S. operations shut down.

CNBC - Jan. 19

4 Surprising Red Wings Stats From Embarrassing Loss

Here are a few interesting statistics from the Detroit Red Wings loss to the Tampa Bay Lightning.

Yahoo Sports - Jan. 19

Fantasy Football Playoffs Divisional Round DFS: Best and worst values position by position, plus best lineups

Jamey's favorite plays on the divisional round DFS slate

CBS Sports - Jan. 17

Cash App owner failed to protect customers from fraud, feds say

Cash App-owner Block must offer up to $120 million in refunds to consumers who federal regulators say were exposed to potential fraud.

CBS News - Jan. 17

Lessons from the inside on a tricky presidential transition

Think strategically, communicate clearly and remember that ‘personnel is policy’

Financial Times - Jan. 17

What's a passive home and what can L.A. learn from Colorado's worst fire?

In L.A., where the historic Palisades and Eaton Fires continue to burn, a Passive House was the only house still standing in its neighborhood.

CBS News - Jan. 16

4 key elements and takeaways from the Israel-Hamas ceasefire agreement

The ceasefire agreement is essentially the same as the Biden proposals of May 2024, which had been coordinated with Israel.

The Hill - Jan. 16

Lessons from Syria’s volatile past for its uncertain future

Syria has faced such transitions before. Unless secular, pro-democracy advocates learn from the past, we risk falling into the same traps.

The Hill - Jan. 16

The 13 Best Meal Kit Delivery Services (2025) Tested and Reviewed

From Blue Apron to Dinnerly, I've spent years cooking with boxed ingredients shipped to my door.

Wired - Jan. 16

Building resilience with AI threat modeling: Lessons from the Rate Companies

Discover how AI threat modeling is helping CISOs redefine zero trust in 2025 by combating identity-based attacks.

VentureBeat - Jan. 16

From worst to first: Last year’s stock-market laggards see strong start to 2025

The U.S. stock market has been turned on its head in the early days of January.

MarketWatch - Jan. 14

5 Best VPN Services (2024): For Routers, PC, iPhone, Android, and More

It won’t solve all of your privacy problems, but a virtual private network can make you a less tempting target for hackers.

Wired - Jan. 14

Matt LaFleur: This is a tough lesson, hopefully we learn from it

The games took place in two different countries, but the Packers ended their season the same way they started it.

Yahoo Sports - Jan. 13

4 Takeaways From the Arguments Before the Supreme Court in the TikTok Case

The justices, who asked tough questions of both sides, showed skepticism toward arguments by lawyers for TikTok and its users.

The New York Times - Jan. 11

4 Lessons From Duolingo’s Marketing Playbook

Duolingo’s playful and purpose-driven marketing strategy has made its lime-green owl into a global icon.

Inc. - Jan. 11

Lessons learned from trying to thaw icy relations between rivals U.S and China

BEIJING — As he prepares to leave Beijing, the U.S. envoy to China feels relations between the two rival powers are the most stable they’ve been in recent years.

NBC News - Jan. 11

Paradise mayor on lessons learned from devastating 2018 wildfire

Paradise Mayor Steve Crowder can still remember the effects of the wildfire that ravaged his community in 2018. This comes as several fires devastate parts of Los Angeles County. Crowder joined CBS ...

CBS News - Jan. 10

Fantasy Football Playoffs Wildcard Round DFS: Best and worst values position by position, plus best lineups

Jamey's favorite plays on the Wildcard DFS slate

CBS Sports - Jan. 10

Two months later, Dems are still squabbling over lessons learned from Trump's win

Jeffries and Schumer are laying the groundwork for portraying the GOP as the party of the ultra-wealthy.

Politico - Jan. 9

Tax lessons for governments from Henry George

The 19th-century political economist understood that the whole of society should benefit from outsized profits

Financial Times - Jan. 9

AT&T to credit qualifying customers after service outages: Who is eligible?

The telecommunications giant touted its new "AT&T Guarantee" in a press release issued Wednesday.

The Hill - Jan. 9

Meta Is Taking All the Wrong Lessons From X

By abandoning fact-checkers and loosening its Hateful Conduct policy, Meta has made clear the future it wants for its platforms.

Wired - Jan. 8

Ranking the 6 NFL head-coaching openings from best to worst after Black Monday

Young quarterbacks? Unstable franchises? Cap space? Considering every factor, here's a ranking of the top job openings in the NFL this offseason.

Yahoo Sports - Jan. 7

Ranking Every N.F.L. Team from First to Worst as the Playoffs Approach

There’s a new No. 1 team at the end of the regular season.

The New York Times - Jan. 7

Opinion: If 'Baby Shark' represents the worst of children's music, this is the genre's best

The Armenian Canadian singer of "Baby Beluga" and "Bananaphone," who has been making music for kids since the 1970s, is an antidote to today's frenetic earworms.

Los Angeles Times - Jan. 7

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