Reads Customer Behavior

Trump’s Behavior at the Al Smith Dinner

Readers respond to a Maureen Dowd column and a Campaign Notebook. Also: The need to vote; the education crisis; dead trees; Juan Soto’s magic.

Top stories - The New York Times - October 21

Do audiobooks count as reading?

We’re in the midst of a listening revolution — and a new debate over text versus voice

World - Financial Times - Yesterday

Harris planning to vote by mail to ‘model behavior’

Vice President Harris will vote by mail ahead of Election Day as a way to "model" the different modes of voting for Americans, the campaign told reporters Saturday. The team, however, didn't ...

Politics - The Hill - 6 days ago

Eagles coach Nick Sirianni apologizes for his behavior toward fans at the Linc

Philadelphia Eagles coach Nick Sirianni apologized Monday for gesturing and jawing at fans in the final moments of a win where restless fans booed a listless performance and “Fire Nick!”

Sports - ABC News - October 14

Columbia University bars pro-Israel professor from campus for 'threatening behavior'

World - Yahoo News - October 17

Iowa school shooter showed 'warning signs' and 'copycat behavior,' police say

The student gunman in a small-town Iowa school shooting in January in which two people were killed and several others injured was known to have a fascination with school shooters and exhibited a ...

Your Behaviors Speak Louder Than Your Words: Leadership Through Example

Leadership is about much more than issuing orders or delegating tasks.

Business - Inc. - October 24

Expert breaks down what to know about dog's behaviors

Dr. Alexandra Horowitz is a dog cognition researcher and bestselling author of "The Year of the Puppy: How Dogs Become Themselves." She, along with Skipper, a golden retriever therapy dog, join ...

Super Micro Computer Stock Crashes, Wall Street Concerns Grow

Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.

Business - Inc. - November 1

Read accused of weaponizing Fifth Amendment to try and delay civil trial

Karen Read's attorneys sought to delay a wrongful death lawsuit filed by John O'Keefe's family.

The books to read now Trump has won

A selection of the best titles to shed light on America’s decision to return the former president to power

World - Financial Times - 2 days ago

Energy suppliers plan winter support for UK customers

Groups under pressure to step up measures as government tries to defuse pensioner fuel payments row

Business - Financial Times - October 17

Vulnerable customers had VW cars taken away

VW Finance showed "a lack of empathy", according to the Financial Conduct Authority.

Customer Data Can Be Fragmented, but HubSpot Makes It Digestible

If you want to understand your customers better, there are some simple strategies to pursue.

Business - Inc. - October 21

‘Bespoke’ private banking: the ultimate in customer service?

Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they need

Business - Financial Times - October 25

The Key to Boosting Sales: Identifying and Converting Non-Customers

Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.

Business - Inc. - October 26

JPMorgan sues customers over "infinite money" glitch

A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.

How Diwali Is Influencing Brands and Driving Customer Experience

From big box retailers to small brands, capitalizing on Diwali makes good business sense.

Business - Inc. - October 30

How to Make Ads Your Customers Want to Share

It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.

Business - Inc. - October 30

FTC sends $2.5 million to Credit Karma customers

The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.

This Is the Wrong Way to Talk to Your Customers Post-Election

Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.

Business - Inc. - 22 hours ago

Starbucks app goes down, customers complain

The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.

‘I was having fun:' Nick Sirianni discusses wacko behavior at end of Browns win

Nick Sirianni was caught on Sunday's game broadcast having an animated shouting match with fans at the Linc in the final seconds of the Eagles’ win.

Sports - Yahoo Sports - October 14

‘They want something different’: Two reports predict a big shift in travel behavior in 2025

Trend reports from Expedia and Booking.com show vacationers are forgoing splashy trips to global hot spots in favor of lesser-known places.

Business - CNBC - October 21

Studies Show Emotional Intelligence Protects You Against 4 Bad Leadership Behaviors

Bad leadership is a direct result of someone operating with low (or no) emotional intelligence.

Business - Inc. - October 25

This 1 Tweak to Your Behavior Makes You Instantly More Attractive, According to New Wharton Research

How you behave affects how attractive other people find you. New research uncovers a way to use that to your advantage.

Business - Inc. - Yesterday

These Smart Glasses Will Read Your Emotions and Watch What You Eat

A new type of smart glasses from Emteq Labs have cameras pointed inwards, aiming to track your life and quantify how you’re feeling—and what you’re eating.

Tech - Wired - October 15

10-, 30-year U.S. government debt rallies for second day on lower oil and weak manufacturing reading

Long-term Treasury yields fell for a second day on Tuesday as traders reacted to a weaker-than-expected manufacturing reading from the New York Fed and new developments from the Middle East that ...

Business - MarketWatch - October 15

14 more games in Week 7, 14 must-read matchup previews

Which teams will win? Who are the X factors, and which storylines matter most?

Sports - ESPN - October 20

Bob Woodward’s new book War is a sober but alarming must-read

Watergate reporter says Trump is far worse than Nixon and ‘most reckless and impulsive president in American history’. The Middle East and Ukraine are ablaze, the US mired in turmoil. An ...

World - The Guardian - October 20

Usha Vance's expansive reading list gives a glimpse of a private figure in the campaign

As Republican vice presidential nominee JD Vance campaigns across the country, his wife, Usha Vance, has been a near-constant presence by his side.

'Absolution' Excerpt: Read the Beginning of Jeff VanderMeer's Newest Southern Reach Book

Absolution, the latest book in Jeff VanderMeer's Southern Reach series, begins with a mysterious alligator experiment that seems to have gone wrong. Read the first two chapters here.

Tech - Wired - October 22

Daniel Khalife read newspaper about alleged prison escape

The ex-soldier accused of escaping Wandsworth prison was seen changing clothes during the three days he was missing.

12:30 Report — Reading the tea leaves of late Trump-Harris polling

{beacon} 12:30 REPORT Happy Friday! ✨It feels like everyone I interact with, whether they work in politics or not, really feeling the stress and anticipation of the election. Am I in a bubble or do ...

Politics - The Hill - October 25

The next recruiter to read your LinkedIn profile could be AI. Here’s what it’s looking for.

The professional networking site is debuting a new AI-powered ‘hiring assistant’ for recruiters that can sort, rank and message potential candidates

Business - MarketWatch - October 31

Russia fined Google so much money this headline doesn't have room for all the 0s

A Russian court has fined Google $20 decillion over the YouTube parent blocking Russian media outlets in the wake of Vladimir Putin's war in Ukraine.

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