Customer Behavior - QuikReader

Trump’s Behavior at the Al Smith Dinner

Readers respond to a Maureen Dowd column and a Campaign Notebook. Also: The need to vote; the education crisis; dead trees; Juan Soto’s magic.

Top stories - The New York Times - October 21

Harris planning to vote by mail to ‘model behavior’

Vice President Harris will vote by mail ahead of Election Day as a way to "model" the different modes of voting for Americans, the campaign told reporters Saturday. The team, however, didn't ...

Politics - The Hill - 6 days ago

Eagles coach Nick Sirianni apologizes for his behavior toward fans at the Linc

Philadelphia Eagles coach Nick Sirianni apologized Monday for gesturing and jawing at fans in the final moments of a win where restless fans booed a listless performance and “Fire Nick!”

Sports - ABC News - October 14

Columbia University bars pro-Israel professor from campus for 'threatening behavior'

World - Yahoo News - October 17

Iowa school shooter showed 'warning signs' and 'copycat behavior,' police say

The student gunman in a small-town Iowa school shooting in January in which two people were killed and several others injured was known to have a fascination with school shooters and exhibited a ...

Your Behaviors Speak Louder Than Your Words: Leadership Through Example

Leadership is about much more than issuing orders or delegating tasks.

Business - Inc. - October 24

Expert breaks down what to know about dog's behaviors

Dr. Alexandra Horowitz is a dog cognition researcher and bestselling author of "The Year of the Puppy: How Dogs Become Themselves." She, along with Skipper, a golden retriever therapy dog, join ...

Super Micro Computer Stock Crashes, Wall Street Concerns Grow

Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.

Business - Inc. - November 1

Energy suppliers plan winter support for UK customers

Groups under pressure to step up measures as government tries to defuse pensioner fuel payments row

Business - Financial Times - October 17

Vulnerable customers had VW cars taken away

VW Finance showed "a lack of empathy", according to the Financial Conduct Authority.

Customer Data Can Be Fragmented, but HubSpot Makes It Digestible

If you want to understand your customers better, there are some simple strategies to pursue.

Business - Inc. - October 21

‘Bespoke’ private banking: the ultimate in customer service?

Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they need

Business - Financial Times - October 25

The Key to Boosting Sales: Identifying and Converting Non-Customers

Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.

Business - Inc. - October 26

JPMorgan sues customers over "infinite money" glitch

A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.

How Diwali Is Influencing Brands and Driving Customer Experience

From big box retailers to small brands, capitalizing on Diwali makes good business sense.

Business - Inc. - October 30

How to Make Ads Your Customers Want to Share

It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.

Business - Inc. - October 30

FTC sends $2.5 million to Credit Karma customers

The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.

This Is the Wrong Way to Talk to Your Customers Post-Election

Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.

Business - Inc. - Yesterday

Starbucks app goes down, customers complain

The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.

‘I was having fun:' Nick Sirianni discusses wacko behavior at end of Browns win

Nick Sirianni was caught on Sunday's game broadcast having an animated shouting match with fans at the Linc in the final seconds of the Eagles’ win.

Sports - Yahoo Sports - October 14

‘They want something different’: Two reports predict a big shift in travel behavior in 2025

Trend reports from Expedia and Booking.com show vacationers are forgoing splashy trips to global hot spots in favor of lesser-known places.

Business - CNBC - October 21

Studies Show Emotional Intelligence Protects You Against 4 Bad Leadership Behaviors

Bad leadership is a direct result of someone operating with low (or no) emotional intelligence.

Business - Inc. - October 25

This 1 Tweak to Your Behavior Makes You Instantly More Attractive, According to New Wharton Research

How you behave affects how attractive other people find you. New research uncovers a way to use that to your advantage.

Business - Inc. - Yesterday

Nvidia’s stock secures first record in four months as customers seem locked in

One analyst says customers are in a “prisoner’s dilemma” that will keep them spending, while another was encouraged by recent Nvidia commentary on the company’s “moat.”

Business - MarketWatch - October 14

With 1 Simple Move, These Companies Are Easing Inflation for Weary Customers

Inflation is down after three long years, but some companies are trying further price cuts to recharge sluggish sales.

Business - Inc. - October 15

Charles Schwab is profiting from customers who want professional help with investing

The brokerage said it is seeing increased inflows into its wealth-management offerings.

Business - MarketWatch - October 15

Black Ops 6 Gets Custom Xbox Wrap, Controllers, Hoodie, And Joggers

Ahead of Call of Duty: Black Ops 6 's launch on October 25, Microsoft has announced "the Black Ops 6 collection" of accessories, including a custom Xbox Series X wrap, Elite controller, and even ...

Tech - GameSpot - October 16

Customers are withdrawing pension money over Budget uncertainty, warns AJ Bell

Wealth managers say speculation over UK tax changes is changing customer behaviour

Business - Financial Times - October 17

Google’s NotebookLM Now Lets You Customize Its AI Podcasts

The NotebookLM tool generates AI-hosted audio podcasts on any topic. Its latest update allows users to enter prompts to personalize the output. I tried it out.

Tech - Wired - October 17

First Japanese "onsen," bath house with many naked customers, opening in U.S.

One of Japan's top luxury hotel firms will open an "onsen" resort in upstate New York. Onsens are bath houses where patrons relax naked together in mineral-rich water of various temperatures.

Schlumberger’s stock slumps as falling oil prices turn customers cautious

Schlumberger’s stock slumps after revenue misses expectations amid “cautious spending” by some international customers as oil prices fell.

Business - MarketWatch - October 18

Volkswagen fined £5.4m for mistreating customers; UK interest rates ‘to fall to 2.75%’ next year – business live

Volkswagen Finance has agreed to pay over £21.5m in redress to around 110,000 customers who may have suffered harm because of its failings.. Volkswagen Financial Services has apologised for the ...

World - The Guardian - October 21

VW fined by UK regulator for treatment of customers in financial trouble

Carmaker’s lending arm hit with £5.4mn penalty and agrees to pay £21.5mn to 110,000 borrowers

Business - Financial Times - October 21

Latest in Customer Behavior