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HMRC warned again on poor customer service
Extra government funding for tax authority is not enough, say expertsFinancial Times - World -
As their customers age, department stores chase younger shoppers
Macy’s, Kohl’s and Nordstrom face an existential crisis as their shoppers age. Will help from brands like Sephora, Toys R Us and Skims be enough?NBC News - Top stories -
Want More Customers? High-Growth Founders Balance These 2 Strategies
In the Inc. 5000 Community's May kick-off call, all-star entrepreneurs offered their best advice on customer acquisition -- and it landed squarely in two simple but essential categories.Inc. - Business -
Happy Employees, Happy Customers: The Key to Unlocking Exceptional Service
Before you can have happy, satisfied customers, you have to provide employees with the tools they need to deliver five-star service.Inc. - Business -
Tokyo Disney is using American influencers to target U.S. customers
Tokyo Disney Resort will open a massive expansion that includes new lands and attractions modeled after its hit films “Frozen,” “Tangled,” and “Peter Pan.”NBC News - Top stories -
Corsair Scimitar Elite Wireless Mouse Review: Custom Gaming Perfection
Corsair finally made the upgraded multi-button gaming mouse we’ve been waiting for.Wired - Tech -
The furniture industry’s recovery relies on customers getting used to paying more
Here’s what the furniture industry is counting on to power its upswing.MarketWatch - Business -
Target to cut prices on 5,000 items in bid to lure cash-strapped customers
Target joins other retailers and other major businesses moving to slash prices as inflation-weary consumers grow thriftier.CBS News - Top stories -
How Macy’s, Kohl’s and Nordstrom are chasing Millennial, Gen Z shoppers
Baby boomers make up a sizeable chunk of the retailers' shoppers and investors aren't convinced that Gen Z and Millennials will age into shopping at the stores.CNBC - Business -
Target to lower prices on thousands of basic items as inflation sends customers scrounging for deals
Target is cutting prices on thousands of consumer basics this summer, goods ranging from diapers to milk, with more Americans paying closer attention to their spending as inflation cuts into household budgetsABC News - Top stories -
How to Use AI to Help You Raise Prices and Increase Customer Purchase Frequency
SMB software firm vCita looks to use generative AI to help its customers -- businesses with between five and 50 employees -- make more money.Inc. - Business