Water Companies Must Return 158m to Customers over Poor Performance

Lessons to learn from US big tech performance

Any notion that the Magnificent Seven had unstoppable momentum received a reality check earlier this year

Financial Times - Dec. 12

Saturday Sessions: David Shaw performs "Shaken"

Acclaimed singer-songwriter David Shaw might be best known as the frontman for "The Revivalists," but his 2021 self-titled solo album was a hit with fans and critics alike. This past year, he ...

CBS News - Dec. 11

Best Dance Performances of 2024

Once-in-a-generation ballerinas, topical works that transcended politics and a voguing “Cats” were highlights of the year.

The New York Times - Dec. 11

Holloway scores in OT and the Blues spoil Demko's return with a 4-3 victory over the Canucks

Dylan Holloway scored 1:40 into overtime and the St. Louis Blues beat the Vancouver Canucks 4-3, spoiling the return of Canucks goalie Thatcher Demko from a knee injury

ABC News - Dec. 11

McDonald's customer who spotted Luigi Mangione details encounter

A McDonald's customer who spotted Luigi Mangione, the 26-year-old man suspected of killing UnitedHealthcare CEO Brian Thompson last week, described the moment when he saw the suspect in the ...

The Hill - Dec. 10

Johnson pours cold water on KOSA push

House Speaker Mike Johnson (R-La.) cautioned Republicans against rushing to pass a bill to protect kids and teens online on Tuesday as the GOP prepares to take control of the White House and ...

The Hill - Dec. 10

McDonald's customer recounts moment CEO shooting suspect spotted

A customer at the fast-food outlet thought his friends were kidding when they pointed out the likeness between a patron and the shooting suspect.

BBC News - Dec. 10

McDonald's customer recalls seeing suspect in CEO killing before arrest

Luigi Mangione, 26, was charged with murder last night in New York in the death of UnitedHealthcare CEO Brian Thompson, who was shot and killed in the city on Wednesday.

NBC News - Dec. 10

Trump’s return casts a shadow over China’s success in US solar sector

Chinese manufacturers have benefited from Biden-era subsidies — but that may be about to change

Financial Times - Dec. 10

Syrians return home after HTS rebels take over, Assad flees

Syrians are reacting after President Bashar al-Assad's regime was toppled by rebel forces affiliated with the militant group Hayat Tahrir al-Shams (HTS). CBS News' Courtney Kealy has more.

CBS News - Dec. 9

Why Falcons should bench Kirk Cousins for rookie Michael Penix Jr. after another poor performance vs. Vikings

It's time for a QB change in Atlanta

CBS Sports - Dec. 9

Major water company uses accounting trick to inflate balance sheet by £1.68bn

A substantial Severn Trent Water investment is based on IOU notes - BBC Panorama finds.

BBC News - Dec. 9

He bought a KFC store in Australia for $100,000 in 1969. Today, his fast food company is worth over $3 billion

Jack Cowin, founder and chairman of Competitive Foods Australia, shares his "biggest break" in life, which ultimately made him a billionaire.

CNBC - Dec. 9

UK should temporarily take over Thames Water, says ex-government adviser

Dieter Helm warns biggest water utility risks a ‘slow death’ that could spread to other companies

Financial Times - Dec. 9

Trump return to DC looms over Kennedy Center Honors

In a night filled with political moments — including multiple nods to President Biden, a Grateful Dead tribute from former Speaker Nancy Pelosi (D-Calif.) and accolades for ...

The Hill - Dec. 9

Ofwat paid consultants that also worked for water groups

Embattled regulator for England and Wales faces accusation over conflict of interest

Financial Times - Dec. 9

Joel Embiid returns after 7-game absence with 31 points in 76ers' 108–100 win over Bulls

Embiid has only played five games for the Sixers so far this season.

Yahoo Sports - Dec. 8

Must I Share My Story?

A reader asks whether she needs to let her new colleagues, most of whom work remotely, know that she is undergoing chemotherapy treatments.

The New York Times - Dec. 8

Democrats must not abandon their morals

Joe Biden’s decision to pardon his son Hunter invites comparison to Donald Trump’s most censured actions

Financial Times - Dec. 8

Georgia QB Carson Beck returns from hand injury for final snap in SEC championship OT win over Texas

Georgia quarterback Carson Beck, believed to be out for the remainder of the game with a hand injury, returned for the final snap in the Bulldogs’ 22-19 overtime victory over Texas in the ...

ABC News - Dec. 7

Athens Revives Hadrian’s Aqueduct to Help With Water Crunch

Hadrian’s Aqueduct supplied water to Greece’s capital for centuries but was then largely abandoned. It’s being revived to ease water scarcity amid global warming.

The New York Times - Dec. 7

McDonald’s Just Made a Big Announcement, and Customers Will Be Very Happy

Any good story needs a beginning, a middle, and an end. This is the end.

Inc. - Dec. 7

Golden Knights ride power play to 3-2 win over Stars in Mark Stone's return from injury

Vegas scored two power-play goals in captain Mark Stone’s return from injury and the Golden Knights got some measure of revenge with a 3-2 victory over the Dallas Stars on Friday night

ABC News - Dec. 7

4 Tips to Keep Your Business and Customers Safe from Phishing

‘Tis the season for joy, but also the season when scammers ramp up phishing attacks on businesses like yours.

Inc. - Dec. 6

Bidders line up for struggling Thames Water

The water firm has received multiple bids as it faces running out of money next year.

BBC News - Dec. 6

NFL stars show off custom 2024 '#MyCauseMyCleats' footwear

Players will spread awareness for worthy causes with their feet this weekend.

ESPN - Dec. 5

Are you a former SmileDirectClub customer? You might be eligible for a refund

When SmileDirectClub shut down a year ago, scores of existing customers of the teeth-straightening company were left in limbo

ABC News - Dec. 5

Mikey Madison on her Oscar-worthy performance in "Anora"

Actor Mikey Madison discusses her breakout role in "Anora."

CBS News - Dec. 5

Beloved McDonald's wraps to return in 2025, company president confirms

It's the moment some McDonald's fans have been waiting nearly a decade for.

The Hill - Dec. 5

With 4 Words, Google’s CEO Just Fired the Company’s Biggest Shot Yet at Microsoft Over AI

Sundar Pichai says Google’s AI models are competitive, but it’s the product that is the problem.

Inc. - Dec. 5

Olive Garden’s Response to a Customer Complaint Is the 1 Thing No Company Should Ever Do

The “Tattoo’d Breadstick” serves as an important lesson about trust and taking care of your customers online.

Inc. - Dec. 5

Germany's Scholz: Ukrainian refugees must find work or return home

Yahoo News - Dec. 4

5 Things to Change Now to Improve Customer Retention in 2025

Customer success is more than just a team.

Inc. - Dec. 4

Who will perform at Donald Trump’s inauguration?

Donald Trump is due to be sworn in as the 47th president of the United States at his inauguration on Jan 20, 2025.

Yahoo Sports - Dec. 3

Apple says it uses Amazon's custom AI chips

Apple is currently using Amazon Web Services' custom AI chips for services like searching and will evaluate if its latest AI chip can be used to pre-train its AI models like Apple Intelligence.

CNBC - Dec. 3

Fueled by boos, Browns receiver Jerry Jeudy turns in 235-yard performance in return to Denver

The boos only brought out the best in Jerry Jeudy as he returned to Denver

ABC News - Dec. 3

WATCH: Alligator drags catch through water

Visitors to Florida’s Everglades National Park were stunned to see an alligator swimming with its catch — a Burmese python so large it stunned the tour guides.

ABC News - Dec. 3