Water Companies Must Return 158m to Customers over Poor Performance

Civil service reform must tackle pay and promotion

Frozen public sector wages and tax thresholds create unhelpful incentives, leading to recruitment woes on Whitehall

Financial Times - Dec. 9

Ofwat paid consultants that also worked for water groups

Embattled regulator for England and Wales faces accusation over conflict of interest

Financial Times - Dec. 9

Joel Embiid returns after 7-game absence with 31 points in 76ers' 108–100 win over Bulls

Embiid has only played five games for the Sixers so far this season.

Yahoo Sports - Dec. 8

Must I Share My Story?

A reader asks whether she needs to let her new colleagues, most of whom work remotely, know that she is undergoing chemotherapy treatments.

The New York Times - Dec. 8

Democrats must not abandon their morals

Joe Biden’s decision to pardon his son Hunter invites comparison to Donald Trump’s most censured actions

Financial Times - Dec. 8

Georgia QB Carson Beck returns from hand injury for final snap in SEC championship OT win over Texas

Georgia quarterback Carson Beck, believed to be out for the remainder of the game with a hand injury, returned for the final snap in the Bulldogs’ 22-19 overtime victory over Texas in the ...

ABC News - Dec. 7

Athens Revives Hadrian’s Aqueduct to Help With Water Crunch

Hadrian’s Aqueduct supplied water to Greece’s capital for centuries but was then largely abandoned. It’s being revived to ease water scarcity amid global warming.

The New York Times - Dec. 7

McDonald’s Just Made a Big Announcement, and Customers Will Be Very Happy

Any good story needs a beginning, a middle, and an end. This is the end.

Inc. - Dec. 7

Golden Knights ride power play to 3-2 win over Stars in Mark Stone's return from injury

Vegas scored two power-play goals in captain Mark Stone’s return from injury and the Golden Knights got some measure of revenge with a 3-2 victory over the Dallas Stars on Friday night

ABC News - Dec. 7

4 Tips to Keep Your Business and Customers Safe from Phishing

‘Tis the season for joy, but also the season when scammers ramp up phishing attacks on businesses like yours.

Inc. - Dec. 6

Bidders line up for struggling Thames Water

The water firm has received multiple bids as it faces running out of money next year.

BBC News - Dec. 6

For Opponents Hiding from Venezuelan Government, No Food, Water or Power

Six leading opposition activists and advisers have taken refuge at the Argentine diplomatic residence for eight months. Now, the police are cutting off basic services.

The New York Times - Dec. 5

Democrats Must Stop Treating Black Women as an Afterthought

If the party fails to see this, it will be the one left behind.

The New York Times - Dec. 5

NFL stars show off custom 2024 '#MyCauseMyCleats' footwear

Players will spread awareness for worthy causes with their feet this weekend.

ESPN - Dec. 5

Thames Water receives bid from Covalis and France’s Suez

UK investor is teaming up with French group as part of a bid for control of troubled utility

Financial Times - Dec. 5

Are you a former SmileDirectClub customer? You might be eligible for a refund

When SmileDirectClub shut down a year ago, scores of existing customers of the teeth-straightening company were left in limbo

ABC News - Dec. 5

Mikey Madison on her Oscar-worthy performance in "Anora"

Actor Mikey Madison discusses her breakout role in "Anora."

CBS News - Dec. 5

Beloved McDonald's wraps to return in 2025, company president confirms

It's the moment some McDonald's fans have been waiting nearly a decade for.

The Hill - Dec. 5

With 4 Words, Google’s CEO Just Fired the Company’s Biggest Shot Yet at Microsoft Over AI

Sundar Pichai says Google’s AI models are competitive, but it’s the product that is the problem.

Inc. - Dec. 5

Keir Starmer waters down UK clean power target in policy reset

PM also redefines economic growth goals as he sets out ‘milestones’ for government

Financial Times - Dec. 5

Olive Garden’s Response to a Customer Complaint Is the 1 Thing No Company Should Ever Do

The “Tattoo’d Breadstick” serves as an important lesson about trust and taking care of your customers online.

Inc. - Dec. 5

Madueke 'must work more', says Maresca

Enzo Maresca says winger Noni Madueke "must work more" to secure a place in the Chelsea side, despite scoring in the 5-1 win at Southampton.

BBC News - Dec. 4

OpenAI partners with defense company Anduril

OpenAI and Anduril on Wednesday announced a partnership allowing the defense tech company to deploy advanced AI systems for "national security missions."

CNBC - Dec. 4

How to sleep, breathe and drink water better, according to an expert

Michael Breus, a clinical psychologist and author of "Sleep Drink Breathe: Simple Daily Habits for Profound Long-Term Health," shares tips on how to better hydrate and more.

CBS News - Dec. 4

Germany's Scholz: Ukrainian refugees must find work or return home

Yahoo News - Dec. 4

You gotta believe: Democrats must rediscover faith

The increasingly leftward lurch of the Democratic Party as a whole has alienated millions of people of faith and raises serious questions about the ability of our party to regain the White House in ...

The Hill - Dec. 4

U.S. slams China for hitting Philippine vessels with water cannons

China put "lives at risk" with the "unlawful use of water cannons" against Philippine vessels in the South China Sea, the U.S. ambassador in Manila says.

CBS News - Dec. 4

5 Things to Change Now to Improve Customer Retention in 2025

Customer success is more than just a team.

Inc. - Dec. 4

Who will perform at Donald Trump’s inauguration?

Donald Trump is due to be sworn in as the 47th president of the United States at his inauguration on Jan 20, 2025.

Yahoo Sports - Dec. 3

Apple says it uses Amazon's custom AI chips

Apple is currently using Amazon Web Services' custom AI chips for services like searching and will evaluate if its latest AI chip can be used to pre-train its AI models like Apple Intelligence.

CNBC - Dec. 3

California cuts back on water deliveries, anticipating dry year ahead

California's cities may only receive about 5 percent of the water deliveries they have requested this year, with dry and warm conditions expected to persist through the winter, state officials ...

The Hill - Dec. 3

Thames Water creditors veto use of £3bn loan to pay fines

Troubled utility faces fines of £400mn by March 2027 as it tries to avoid renationalisation

Financial Times - Dec. 3

Fueled by boos, Browns receiver Jerry Jeudy turns in 235-yard performance in return to Denver

The boos only brought out the best in Jerry Jeudy as he returned to Denver

ABC News - Dec. 3

WATCH: Alligator drags catch through water

Visitors to Florida’s Everglades National Park were stunned to see an alligator swimming with its catch — a Burmese python so large it stunned the tour guides.

ABC News - Dec. 3