Win Customers Holiday

Bolt drivers win right to holiday and minimum wage

Thousands of drivers on ride-hailing and food delivery app Bolt have won a legal claim to be classed as workers.

Starbucks boss shakes up menu to win back customers

The coffee shop chain has also promised to look at pricing and staffing to prevent bottlenecks

Discounters Like Burlington, T.J. Maxx Expected to Win Holiday-Shopping Wars

Investors can expect a bleak outlook for department stores that have struggled to provide consumers with the value they’re looking for, but discounters such as T.J. Maxx, Ross Dress for Less and ...

Business - The Wall Street Journal - October 31

New Starbucks boss to shake up ‘overly complex’ menu to win back customers

Brian Niccol aims to turn around coffee chain, which has reported falling sales, revenue and profits. The new boss of Starbucks has pledged to shake up its “overly complex menu” in an effort to ...

World - The Guardian - October 23

Starbucks’ New CEO Says His Plan to Win Back Customers Involves 200,000 Sharpies. It Just Might Work

CEO Brian Niccol has a plan to ‘bring back Starbucks.’

Business - Inc. - 6 days ago

29+ personalized holiday gifts

We rounded up 29+ personalized gifts for everyone on your list — including embroidered tote bags, customized photo puzzles, engraved jewelry and more.

Super Micro Computer Stock Crashes, Wall Street Concerns Grow

Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.

Business - Inc. - November 1

The best holiday gifts under $50

You don’t have to spend hundreds of dollars to find a great holiday gift. We rounded up tons of gifts under $50 from Patagonia, Parachute, Brightland and more.

The HTSI holiday gift guide 2024

What’s on the HTSI editors’ and contributors’ Christmas lists? We’ve got it covered

Business - Financial Times - Yesterday

Energy suppliers plan winter support for UK customers

Groups under pressure to step up measures as government tries to defuse pensioner fuel payments row

Business - Financial Times - October 17

Vulnerable customers had VW cars taken away

VW Finance showed "a lack of empathy", according to the Financial Conduct Authority.

Customer Data Can Be Fragmented, but HubSpot Makes It Digestible

If you want to understand your customers better, there are some simple strategies to pursue.

Business - Inc. - October 21

‘Bespoke’ private banking: the ultimate in customer service?

Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they need

Business - Financial Times - October 25

The Key to Boosting Sales: Identifying and Converting Non-Customers

Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.

Business - Inc. - October 26

JPMorgan sues customers over "infinite money" glitch

A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.

How Diwali Is Influencing Brands and Driving Customer Experience

From big box retailers to small brands, capitalizing on Diwali makes good business sense.

Business - Inc. - October 30

How to Make Ads Your Customers Want to Share

It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.

Business - Inc. - October 30

FTC sends $2.5 million to Credit Karma customers

The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.

This Is the Wrong Way to Talk to Your Customers Post-Election

Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.

Business - Inc. - 2 days ago

Starbucks app goes down, customers complain

The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.

When to book your holiday travel and what to expect

As another potential record-breaking holiday season is on the way, you may want to book those flight tickets early. Airfare tracking site Hopper says to expect prices to start climbing as soon as ...

USPS releases holiday mailing deadlines, key dates

USPS has released its holiday mailing deadlines. Send by Dec. 18 for ground and first-class mail, Dec. 19 for priority mail and Dec. 21 for priority express to the lower 48 states.

Holiday Sales Growth Expected to Normalize to Prepandemic Levels

Despite shoppers’ election-year concerns and worries about the economy, retail executives predict sales to increase as much as 3.5 percent over last year’s holiday season.

Business - The New York Times - October 15

What Is Sukkot? All About Celebrating the Jewish Holiday

World - Yahoo News - October 16

Tim Dowling’s tips for a successful multigenerational holiday

If you want your family to behave, make sure you invite friends, too – and five other ways to ensure your group holiday doesn’t feel like you’re herding cats. A multigenerational holiday has its ...

World - The Guardian - October 19

Halloween’s Mutation: From Humble Holiday to Retail Monstrosity

Americans once made their own costumes and candy. Now, the holiday has rapidly commercialized, transforming into an economic juggernaut.

Business - The New York Times - October 19

Holiday in Greenland? New airports aim to entice tourists

The Arctic territory hopes that three new airports will pave the way for direct flights from the US and Europe.

'Holiday home dream left us crippled with debt'

Families who lost tens of thousands of pounds buying holiday caravans want the industry to change.

Mattel, Hasbro lower guidance ahead of holiday season

Toy giants Mattel and Hasbro decreased 2024 guidance prior to the holiday season as toy sales continue to fall during the third quarter.

Business - CNBC - October 24

How Amazon Sellers Can Boost Their Holiday Sales

Cyber Week should be brands’ top priority this holiday season. These strategies can help.

Business - Inc. - October 28

At your service: the holiday homes with a significant difference

Second residences with the perks and services of a hotel and members’ club is thriving sector — with buyers paying a premium for ‘lifestyle per square foot’

World - Financial Times - October 30

Apple cautious on holiday outlook as it starts AI rollout

Shares fall despite solid earnings as analysts weigh impact of new ‘Apple Intelligence’ features

Business - Financial Times - November 1

Retailers Stock Supersize TVs Ahead of Holiday Season

In Q4, giant TV sales see a marked holiday boom.

Business - Inc. - 5 days ago

Center Parcs plans first Scottish holiday village

The project, near Hawick, promises an investment of £350m and could create 1,200 jobs.

These Budget-Friendly Arcade Cabinets Are Perfect Holiday Gifts

Everybody loves arcade cabinets, but many people simply don’t have space in their home--or cash in their wallet--to dedicate to a full-size machine. If that’s the case, it’s worth checking out the ...

Tech - GameSpot - 4 days ago

Man escorted off plane in Turkey later found dead

Ben Crook fought with his partner on their journey to Turkey before going missing, an inquest hears.

Nvidia’s stock secures first record in four months as customers seem locked in

One analyst says customers are in a “prisoner’s dilemma” that will keep them spending, while another was encouraged by recent Nvidia commentary on the company’s “moat.”

Business - MarketWatch - October 14

With 1 Simple Move, These Companies Are Easing Inflation for Weary Customers

Inflation is down after three long years, but some companies are trying further price cuts to recharge sluggish sales.

Business - Inc. - October 15

Charles Schwab is profiting from customers who want professional help with investing

The brokerage said it is seeing increased inflows into its wealth-management offerings.

Business - MarketWatch - October 15

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