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Inc. - Business
Why 'Customer Obsession' Is the New Customer Service
It's time to expand 'customer service' beyond the call center. -
The Wall Street Journal - World
JPMorgan Warns Customers: Prepare to Pay for Checking Accounts
The head of Chase said bank customers stand to lose out on everything from free checking accounts to credit score trackers if Washington enacts new rules. -
CBS News - Top stories
United Airlines texts customers live radar maps during weather delays
United says it's using AI to power the effort to keep customers apprised of factors affecting flight status.Travel -
ABC News - Top stories
Do US fast-food customers want plant-based meat?
Do Americans want plant-based options at fast-food restaurants -
Financial Times - World
Food from outside EU enters Britain unchecked, customs agents warn
Inland border facility beset by delays and communication issues as it struggles to implement post-Brexit regimeEuropean Union -
The Wall Street Journal - World
Vanguard's Die-Hard Customers Have a Message for New CEO: 'The Service Is Abysmal'
Salim Ramji takes the helm Monday, and many clients are hoping he will fix customer service. -
Inc. - Business
With One Simple Trick United Airlines May Have Cheered Up Customers Facing Weather-Delayed Flights
The airline hopes to improve customer satisfaction with a very indirect change to how it does business: giving people just a little bit more data, using buzzy AI tech, to explain weather-related flight delays. -
The Wall Street Journal - World
This Chic Lakeside Retreat's Secret? It Looks Totally Custom, But Is Filled With Off-the-Rack Decor
To outfit a classic cottage on a tight deadline, a designer makes magic with pieces from accessible brands like Urban Outfitters and West Elm. -
The Wall Street Journal - World
The head of America's biggest retail bank, Chase Bank, has a warning for its 86 million customers: Prepare to pay for your bank accounts.
The head of America’s biggest retail bank, Chase Bank, has a warning for its 86 million customers: Prepare to pay for your bank accounts. -
Financial Times - World
A reformist wins the presidency in Iran
Masoud Pezeshkian’s victory cannot mask fact that the republic faces a legitimacy crisisIran -
Financial Times - World
Labour wins UK election by a landslide
Exit polls show Keir Starmer’s party gaining big majority over ConservativesUnited Kingdom -
The New York Times - World
Masoud Pezeshkian Wins Iran’s Presidential Election
Masoud Pezeshkian, a cardiac surgeon and relative moderate in the ruling establishment, defeated an ultraconservative former nuclear negotiator in a runoff.Iran -
BBC News - Top stories
Fans and pundits react to England win
Watch the reaction from England fans and the BBC presenting team as Gareth Southgate’s side beat Switzerland on penalties in the quarter-finals of Euro 2024. -
The Hill - Politics
Axelrod says Biden is 'not winning this race'
Democratic strategist David Axelrod said Sunday he doesn't think President Biden understands he is "not winning this race" against former President Trump. “There are certain immutable facts of life, and those were painfully obvious on that debate ...Joe Biden -
ESPN - Sports
Cavendish establishes record for Tour stage wins
Mark Cavendish broke Eddy Merckx's long-standing record for most career Tour de France stage wins with his 35th victory, sprinting for the win in the fifth stage of the Tour, pulling away some 100 meters from the line despite being bunched in. -
BBC News - Top stories
Highlights: Raducanu dominant in win over Mertens
Emma Raducanu completes a dominant 6-1 6-2 victory over Elise Mertens to move into the third round of Wimbledon 2024. -
ESPN - Sports
Cremaschi scores late to extend Miami win streak
Benjamin Cremaschi scored a dramatic goal while sliding in the box late in the match as Inter Miami CF kept rolling despite a depleted roster, defeating host Charlotte FC 2-1 on Wednesday night. -
The New York Times - World
On Canada’s Coastal Islands, a Win for Indigenous Rights
British Columbia recognized the Haida’s aboriginal title to their islands decades after the Indigenous group launched a battle on the ground and in the courts. -
BBC News - Top stories
Emotional Dart wins tie-break to shock Boulter
Harriet Dart shocks British number one Katie Boulter in an extraordinary final-set tie-beak to reach the Wimbledon third round. -
ESPN - Sports
Bertoletti wins first Mustard Belt sans Chestnut
Patrick Bertoletti of Chicago consumed 58 hot dogs to win his first title at the annual Nathan's Famous Fourth of July hot dog eating contest. -
BBC News - Top stories
Chris Mason's take on the exit poll
If the forecast is accurate, it means Sir Keir Starmer will become prime minister with 410 Labour MPs. -
The New York Times - World
Friday Briefing: Labour Projected to Win U.K. Election
Plus, Iran heads to the polls.United Kingdom -
BBC News - Top stories
Slovakia win 'emotional turning point' - Stones
John Stones says England's dramatic late win against Slovakia in the last 16 at Euro 2024 is an "emotional turning point". -
NBC News - Politics
Labour Party appears to win in landslide in British elections
Exit polls from today's parliamentary elections in Britain suggest a landslide victory for the Labour Party over the Conservative Party. The results mean that Britain will get a new prime minister. NBC News' Raf Sanchez reports. -
Financial Times - World
Farage’s Reform wins 5 seats as it eats into Tory vote
Rightwing party in jubilant mood after leader becomes MP for first time -
BBC News - Top stories
Green Party celebrate record four-seat win
Carla Denyer and Adrian Ramsey win in Bristol Central and Waveney Valley with big swings to their party. -
BBC News - Top stories
Electioncast Results: Labour Wins General Election
Adam and Chris react as Labour win landslide -
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The New York Times - Top stories
In the U.K. Election, Keir Starmer — the Boring Choice — Wins
Britons are celebrating the end of 14 bleak years of Conservative rule. But the new government must turn things around and fast, or the populists will be back.United Kingdom