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Why Customers Love Subscription Models
While customers benefit from greater value and ease, companies greatly gain as well.Inc. - Feb. 12 -
Tesla has sued customers and journalists in China for defamation
Tesla has sued its own customers and journalists in China for defamation – and won just about every time. Elon Musk's company has pioneered an aggressive legal strategy there.CBS News - Feb. 12 -
Joann Customers React to Store Closings and Bankruptcy
For quilters, knitters and crafters, Joann, which expects to close more than half of its stores after filing for bankruptcy, has been a one-stop shop — and more.The New York Times - 6d -
French customs seize dinosaur teeth found in lorry
The teeth belonging to creatures from roughly 70 million years ago were discoveredin a lorry.BBC News - 5d -
Could a Capital One, Discover merger benefit customers?
Shareholders for Capital One and Discover are voting on a proposed merger that could shift the credit card industry. CBS MoneyWatch correspondent Kelly O'Grady reports.CBS News - 1d -
Verizon Results Boosted by Higher Prices, Gain in Wireless Customers
The New York telecommunications giant’s quarterly earnings beat Wall Street forecasts as higher prices helped to boost revenue.The Wall Street Journal - Jan. 24 -
Elon Musk’s DOGE Is Working on a Custom Chatbot Called GSAi
The chatbot is part of Elon Musk and President Donald Trump’s ambitions to use AI and other technologies to cut costs and modernize the US government.Wired - Feb. 7 -
Poor customer service hitting trust in UK tax authority
Both individuals and most businesses have lost faith in HMRC, spending watchdog findsFinancial Times - Feb. 10 -
Rockwell Automation crushes profit estimates but says customers are still cautious
Rockwell’s numbers eased investor concerns after the company missed sales estimates in three of the last six quarters.MarketWatch - Feb. 10 -
Egg prices shot up 15% in January as retailers limit customer purchases
The bird flu is still wiping out poultry flocks, leading to supply shortages. Here's when egg prices could come down, experts say.CBS News - Feb. 12 -
Arm may be on the verge of a big strategic shift — competing with its customers
Arm’s stock jumps 6% following a report saying that the company plans to debut a new chip with MetaMarketWatch - 6d -
Thames Water appeals to competition regulator over cap on customer bills
Indebted utility says Ofwat’s limit on price rises by 2030 will not support investmentFinancial Times - 6d -
Chase UK tops latest banking customer satisfaction survey
The US-owned bank beats Monzo and Starling in twice-yearly rankings for the first timeFinancial Times - 3d -
Here's how two apps are connecting Black-owned restaurants with new customers
EatOkra and Black Foodie Finder are two of the most popular apps showcasing and bringing new patrons to Black-owned businesses and Black food professionals.CNBC - 2d -
In an Email to Customers, Humane Just Delivered a Brutal Lesson in Failure
The company told customers their $700 AI Pins would no longer be supported.Inc. - 1d -
Why Everyone From Estee Lauder to Starbucks Is Racing to ‘Meet the Customer Where They Are’
Data shows that the strategy is having a bit of a moment, whether you’re talking about pricing or customer acquisition.Inc. - 1d -
This Coffee Company Started in a Classroom. Now, Richard Branson Is a Customer
Saint Bonaventure University is known for basketball, beer, and now, coffee beans.Inc. - 1d -
Walmart’s Gloomy Sales Forecast Shows Customers Are Still Feeling the Inflation Squeeze
The company’s earnings forecast for the fiscal year fell below analysts’ expectations.Inc. - 2h -
DeepSeek’s R1 and OpenAI’s Deep Research just redefined AI — RAG, distillation, and custom models will never be the same
Pricing, performance, hallucination risks, clean data: Here’s what DeepSeek and OpenAI's breakthroughs mean for anyone building AI today.VentureBeat - Feb. 6 -
How Sports-Tech Startup ScorePlay Caught Alexis Ohanian’s Eye—as a Customer and Investor
The AI-powered sports content management platform just raised a $13 million Series A.Inc. - Feb. 11 -
You be the judge: should my boyfriend pay more to custom frame our art?
Meera thinks her treasured pieces deserve bespoke framing. Raf thinks the cost is unjustifiable. Your decision will put one of them out of the picture. Find out how to get a disagreement settled ...The Guardian - 6d -
United Airlines Just Shared a Surprising Customer Insight, and I Had to Think Through Whether It’s Depressing or Inspiring
Who’s traveling and why? The answer might surprise you—and make you think of an opportunity.Inc. - 3d -
Ohio sex worker charged with fatally drugging 4 customers can stand trial, judge rules
An Ohio sex worker charged with fatally drugging four customers and trying to kill a fifth has been found competent to stand trial.NBC News - 2d -
Airbus could prioritize deliveries to non-U.S. customers if Trump tariffs impede trade, CEO says
Guillaume Faury also said Airbus had ramped up U.S. production in recent years and that he hoped tariffs would not disrupt the aviation industry.CNBC - 3h