Starbucks Customers Complain

Starbucks’s New CEO Just Revealed a Brilliant Master Plan to Turn the Company Around. It All Starts With 4 Words

Brian Niccol’s new four-word goal for Starbucks is brilliant in its simplicity. But there’s more than meets the eye.

Business - Inc. - October 31

Starbucks’ new CEO has diagnosed its problems. Analysts say the solutions could get expensive.

Starbucks CEO Brian Niccol has laid out a bold turnaround plan for the coffee chain, with plans to tighten up service and redesign stores. But analysts are proceeding with caution.

Business - MarketWatch - November 1

New Starbucks CEO Scouted Cafes Before Taking Over: What He's Tackling First

Brian Niccol is focusing on cafe operations and company affairs as he seeks quick change.

Business - The Wall Street Journal - 2 days ago

‘I lost £165k to fraud in an hour’ - customers say they were let down by Revolut

Revolut was named in more complaints about fraud last year than any of the UK’s biggest banks or e-money services.

During WNBA season, bars and restaurants say they saw greater customer demand for women's sports

The WNBA drew sellout crowds and unprecedented ratings in a transformational season

Sports - ABC News - October 15

Strella raises $4 million to automate market research with AI-powered customer interviews

Strella, an AI-powered market research startup, raises $4 million in seed funding to automate and accelerate customer insights, delivering results 10x faster and at half the cost of traditional ...

Tech - VentureBeat - October 15

Kroger Says It Isn’t Doing Surge Pricing—So Why Are Customers So Upset?

More companies are testing new technologies that enable them to do dynamic pricing, even though customers hate it.

Business - Inc. - October 16

How a fraudster set up a fake Coinbase website and stole $20 million from its customers

Chirag Tomar was sentenced to five years in prison for the fraud, through which he bought Porsches, Lamborghinis and a collection of luxury watches.

Business - MarketWatch - October 19

NHS consultant who lost £39k among 100 Revolut customers contacting BBC over scams

People say they have been poorly treated by the firm after being tricked out of cash while using app.

3M’s stock turns red as profit beat, but retail customers are still holding back

The maker of Post-it Notes saw it’s stock surge to a multi-year high, then pull a sharp U-turn into the red, even as earnings beat expectations.

Business - MarketWatch - October 22

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