Latest in Driving Customer Experience
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How Diwali Is Influencing Brands and Driving Customer Experience
From big box retailers to small brands, capitalizing on Diwali makes good business sense.Business - Inc. - 9 hours ago -
New experiments in grape growing
Breeders have crossed and hybridised vines for centuries but they’re facing different challenges nowBusiness - Financial Times - October 19 -
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The ‘Relevant Experience Trap’ Stifles Innovation
Challenge your orthodoxies to avoid the ‘Rinse, Lather, Repeat’ Syndrome.Business - Inc. - 6 days ago -
‘It was a deflating experience’: the novelists who nearly gave up
With earnings having dropped by 60%, it is harder than ever to keep going as a writer – even if your work gets rave reviews. The 2022 publication of A Hunger , Ross Raisin’s fourth novel, was his ...World - The Guardian - October 14 -
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What to Know About the University of Michigan’s D.E.I. Experiment
A Times investigation found that the school built one of the most ambitious diversity programs in the country — only to see increased discord and division on campus.Top stories - The New York Times - October 16 -
Experience: I do hair and makeup for the dead
I always ask their families for a photograph, so I have a guide to how the person looked when they were alive. When I was 27, I lost my nan and grandad within three weeks. It was horrendous, but ...World - The Guardian - 5 days ago -
McDonald's, Boeing experience Wall Street struggles
It's been a mixed week for stocks amid a flurry of corporate news, including problems for fast food giant McDonald's, as it deals with an E. coli outbreak possibly linked to its Quarter Pounders. ...Top stories - CBS News - 3 days ago -
The Aaron Rodgers-Jets Experiment Has Failed
The 40-year-old quarterback is on pace for one of the worst seasons of his career, a columnist for The Athletic writes.Sports - The New York Times - 13 hours ago -
Energy suppliers plan winter support for UK customers
Groups under pressure to step up measures as government tries to defuse pensioner fuel payments rowBusiness - Financial Times - October 17 -
Vulnerable customers had VW cars taken away
VW Finance showed "a lack of empathy", according to the Financial Conduct Authority.Top stories - BBC News - October 21 -
Customer Data Can Be Fragmented, but HubSpot Makes It Digestible
If you want to understand your customers better, there are some simple strategies to pursue.Business - Inc. - October 21 -
‘Bespoke’ private banking: the ultimate in customer service?
Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they needBusiness - Financial Times - 5 days ago -
Newegg Promo Code: 10% Off for Select Customers
Save 10% on top tech when you apply our Newegg discount code for students at checkout.Tech - Wired - 4 days ago -
The Key to Boosting Sales: Identifying and Converting Non-Customers
Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.Business - Inc. - 4 days ago -
JPMorgan sues customers over "infinite money" glitch
A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.Top stories - CBS News - Yesterday -
How to Make Ads Your Customers Want to Share
It’s not just about aiming for virality; it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do it.Business - Inc. - 12 minutes ago -
Uber’s drive for ‘super app’ status
The ride-hailing app is exploring a takeover of Expedia, which would be its biggest deal yetWorld - Financial Times - October 21 -
How a Near-Death Experience Inspired This Founder to Revolutionize the Office Lunch
Sharebite founder Dilip Rao shares how surviving a serious car accident prompted him to found a mission-driven meal benefits company.Business - Inc. - October 14 -
Inside the Kafkaesque experience of getting your car towed in L.A.
Sure, there should be a price for violating parking rules. But recovering a towed car in Los Angeles is a financial and logistical nightmare.Entertainment - Los Angeles Times - October 14 -
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Experience: We’ve visited more than 1,000 crazy golf courses
Once, we got stuck on a cliff face in a storm while trekking up a headland in Wales to play the course at the top. Our obsession with crazy golf started after we played a friendly round with ...World - The Guardian - October 18 -
His Near-Death Experience Inspired a Playbook for Aging Well
Inspired by his midlife transformation, Conley launched the Modern Elder Academy to help others redefine relevance and purpose, emphasizing continuous learning from all life domains.Business - Inc. - October 18 -
Psychologist behind controversial "Stanford Prison Experiment" dies at 91
Stanford University says the psychologist behind the controversial "Stanford Prison Experiment" has died.Top stories - CBS News - October 19 -
Liverpool, Salah show Chelsea's kids why experience matters
Mo Salah didn't have the best game, but a goal and assist were enough to beat Chelsea.Sports - ESPN - October 21 -
White House public tour gets makeover with 'reimagined' visitor experience
The White House public tour is getting an extreme makeover, with new digital exhibits, an expanded route and more access to rooms poised to be part of the "reimagined" experience for visitors. The ...Politics - The Hill - October 21 -
Witnesses and survivors of deadly dock collapse describe 'catastrophic' experience
Demands for a federal investigation mount as witnesses and survivors of a gangway collapse at a dock in Georgia describe the “catastrophic failure” that killed seven people traveling for a festival ...Top stories - NBC News - 6 days ago -
Philip Zimbardo, 91, Whose Stanford Prison Experiment Studied Evil, Dies
His provocative research made him a popular figure on campus. But his exploration of how good people can turn evil raised ethical questions.Science - The New York Times - 5 days ago -
Ella Purnell has lots of experience with bloody scenes. 'Sweetpea' is no exception
Thanks to "Yellowjackets" and "Fallout," Ella Purnell's star has risen exponentially, but "Sweetpea" represents a step forward for the actor: It's the first series she's executive produced.Entertainment - Los Angeles Times - 5 days ago -
Tim Walz’s China experience is a green flag, not a red one
Having someone with Tim Walz’s deep knowledge of China in a top governmental position could be a hugely important benefit should there be a major crisis with China during a Harris/Walz presidency.Politics - The Hill - 4 days ago -
Deebo details ‘scary' pneumonia experience ahead of 49ers-Cowboys game
Star San Francisco 49ers wide receiver Deebo Samuel shared his "scary" recent experience with pneumonia.Sports - Yahoo Sports - 4 days ago -
Enterprise AI moves from ‘experiment’ to ‘essential,’ spending jumps 130%
Wharton research shows dramatic surge in enterprise AI adoption, with spending up 130% and smaller companies leading in implementation rates.Tech - VentureBeat - 2 days ago -
MLB to experiment with strike zone challenge system during spring training 2025
Rob Manfred confirmed the news during a media appearance on MondaySports - CBS Sports - Yesterday -
Why the cost of insurance is driving UK motorists to distraction
This multi-faceted problem is not for the industry aloneWorld - Financial Times - October 19 -
The Powerful Companies Driving Local Drugstores Out of Business
The biggest pharmacy benefit managers are profiting by systematically underpaying independent drugstores, creating “pharmacy deserts” across the country.Business - The New York Times - October 19 -
Trump works the drive-thru at Pennsylvania McDonald’s
Former President Trump on Sunday stepped behind the counter at a McDonald's in Pennsylvania, working the drive-thru for a short time after he spent weeks mocking Vice President Harris's past ...Politics - The Hill - October 20
