Latest in Customer Behavior Automate
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Schlumberger’s stock slumps as falling oil prices turn customers cautious
Schlumberger’s stock slumps after revenue misses expectations amid “cautious spending” by some international customers as oil prices fell.Business - MarketWatch - October 18 -
Volkswagen fined £5.4m for mistreating customers; UK interest rates ‘to fall to 2.75%’ next year – business live
Volkswagen Finance has agreed to pay over £21.5m in redress to around 110,000 customers who may have suffered harm because of its failings.. Volkswagen Financial Services has apologised for the ...World - The Guardian - October 21 -
VW fined by UK regulator for treatment of customers in financial trouble
Carmaker’s lending arm hit with £5.4mn penalty and agrees to pay £21.5mn to 110,000 borrowersBusiness - Financial Times - October 21 -
RH spooked customers with price hikes. These moves could be luring them back.
Art Deco-era designs, along with reclining furniture — an area RH long shied from — are resonating with shoppers, Wedbush analysts said.Business - MarketWatch - October 21 -
Walmart will start delivering prescriptions to customers' doorsteps as CVS and Walgreens struggle
Walmart will start delivering medications in six states, but plans to offer prescription delivery in nearly every state by the end of January.Business - CNBC - October 22 -
Peloton partners with Costco to sell Bike+ as it looks to reach young, wealthy customers
Peloton has been working to grow sales and stem its losses and has had to work harder to accomplish both of those goals as customer acquisition costs rise.Business - CNBC - October 22 -
Peloton partners with Costco to sell Bike+ as it looks to reach young, wealthy customers
Peloton’s stationary bikes will soon sell at Costco’s stores and on its website as the beleaguered fitness company looks for new ways to reach younger and affluent customers, Peloton is set to ...Top stories - NBC News - October 22 -
Starbucks boss shakes up menu to win back customers
The coffee shop chain has also promised to look at pricing and staffing to prevent bottlenecksTop stories - BBC News - October 23 -
Quarter Pounders are off the menu at 20% of McDonald's in US as E. coli cases are investigated
McDonald’s is working to reassure U.S. customers that its restaurants are safe even as federal investigators try to pinpoint the cause of a deadly EHealth - ABC News - October 23 -
10 Universal Truths You Must Remember to Boost Customer Sales
Your business success requires a pervasive focus on the customer decision process.Business - Inc. - October 24 -
How "Pair Eyewear" brings affordable customization to prescription glasses
Sophia Edelstein, co-founder and co-CEO of eyewear company "Pair," joins "CBS Mornings Plus" to share how her brand is transforming the eyewear industry.Top stories - CBS News - October 25 -
5 Signals From Customers That Your Brand Relationship Is Healthy
Brand perception is more dependent on customer relationships than products and services.Business - Inc. - October 27 -
Netflix Just Announced Its Smartest Idea Yet. Customers Are Going to Love It
The streaming giant is making it easier for customers to share what they love.Business - Inc. - October 28 -
JP Morgan sues customers over viral TikTok cheque fraud
“Infinite money glitch” allowed the withdrawal of funds from cheques before they were cleared by the bank.Top stories - BBC News - October 29 -
JPMorgan Chase Sues Four Customers for Bank Fraud Seen in Viral TikToks
The people deposited fake checks and withdrew large sums from Chase ATMs, the lawsuits said.Business - The Wall Street Journal - October 29 -
Wayfair customers are more price conscious, have cut spending as election nears
Wayfair’s stock turned lower as some downbeat comments about the home-goods seller’s customers followed an earnings beat.Business - MarketWatch - November 1 -
‘I lost £165k to fraud in an hour’ - customers say they were let down by Revolut
Revolut was named in more complaints about fraud last year than any of the UK’s biggest banks or e-money services.Top stories - BBC News - October 14 -
During WNBA season, bars and restaurants say they saw greater customer demand for women's sports
The WNBA drew sellout crowds and unprecedented ratings in a transformational seasonSports - ABC News - October 15 -
Kroger Says It Isn’t Doing Surge Pricing—So Why Are Customers So Upset?
More companies are testing new technologies that enable them to do dynamic pricing, even though customers hate it.Business - Inc. - October 16 -
How a fraudster set up a fake Coinbase website and stole $20 million from its customers
Chirag Tomar was sentenced to five years in prison for the fraud, through which he bought Porsches, Lamborghinis and a collection of luxury watches.Business - MarketWatch - October 19 -
NHS consultant who lost £39k among 100 Revolut customers contacting BBC over scams
People say they have been poorly treated by the firm after being tricked out of cash while using app.Top stories - BBC News - October 19 -
3M’s stock turns red as profit beat, but retail customers are still holding back
The maker of Post-it Notes saw it’s stock surge to a multi-year high, then pull a sharp U-turn into the red, even as earnings beat expectations.Business - MarketWatch - October 22 -
Starbucks’ latest financials sink shares, as CEO says it’s ‘harder to be a customer than it should be’
Shares of Starbucks fell on Tuesday after the coffee chain offered fresh signs of its struggle to bring back consumers, saying its turnaround efforts “will take time” as its new chief executive ...Business - MarketWatch - October 23 -
New Starbucks boss to shake up ‘overly complex’ menu to win back customers
Brian Niccol aims to turn around coffee chain, which has reported falling sales, revenue and profits. The new boss of Starbucks has pledged to shake up its “overly complex menu” in an effort to ...World - The Guardian - October 23 -
Call Of Duty: Black Ops 6 - How Custom Loadouts Work In BO6 Zombies
Call of Duty: Black Ops 6 brings the return of Treyarch's traditional, round-based Zombies. There are two maps to choose from, with Liberty Falls being a more casual map and Terminus being a ...Tech - GameSpot - October 25 -
Wisconsin pizzeria apologizes after customers get high from pizzas accidentally contaminated with THC
The pizzeria explained that the dough was mistakenly made with THC oil.Politics - The Hill - October 26 -
JPMorgan begins suing customers who allegedly stole thousands of dollars in 'infinite money glitch'
JPMorgan is investigating thousands of cases related to the glitch, which highlights the risk that social media can amplify vulnerabilities found at a bank.Business - CNBC - October 28 -
Lucid has high expectations for new Gravity SUV as customer orders set to open
The Gravity is Lucid's second vehicle following the Air sedan, which the luxury EV manufacturer has been selling in small numbers since late 2021.Business - CNBC - October 29 -
After viral 'Chase glitch,' JPMorgan sues customers over $661K in check fraud
They thought it was a fast-pass to free money. Instead, they're being sued.Politics - The Hill - October 29