Bulgari Puts the Focus on Customer Experience

Laura Burdese, recently appointed to the jewelry house’s new post of deputy chief executive, talks about retail, heritage and her own jewelry purchase.

Lifestyle - The New York Times - 5 hours ago

How Diwali Is Influencing Brands and Driving Customer Experience

From big box retailers to small brands, capitalizing on Diwali makes good business sense.

Business - Inc. - October 30

3 Holiday Shopping Trends to Improve Customer Experience

Prepare your customer service team for the holiday rush with these insights.

Business - Inc. - November 15

Trump puts focus on Biden's "garbage" remarks

Former President Donald Trump criticized President Biden for comments he made on a video call with Latino activists in which he appeared to call Trump supporters "garbage," comments the White House ...

Prince William meets young environmentalists and plays rugby on first day of South Africa visit

Britain’s Prince William offered words of encouragement to a group of young environmentalists and later joined a rugby practice at a local school as he opened his visit to South Africa

World - ABC News - November 4

Strike threat puts focus on Northern Ireland’s ailing health system

With the UK’s worst waiting times, hospitals have become a ground zero in region’s battle to balance the budget

World - Financial Times - November 17

As Australia puts more focus on climate change, New Zealand is accused of pulling back

In a role reversal of sorts, Australia has been taking a more aggressive stance on climate change, while its neighbor New Zealand is accused of pulling back.

In a 'Final Four-type weekend,' two top-6 clashes put women's college basketball focus on West Coast

Two games featuring four powerhouse teams has put the focus in women's college basketball on the West Coast this weekend

Sports - ABC News - 5 days ago

The booming silence of the Aaron Rodgers experiment

With New York's star QB showing his age, the Jets' road to 3-7 has been marked by struggle and silence.

Sports - ESPN - November 15

Super Micro Computer Stock Crashes, Wall Street Concerns Grow

Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.

Business - Inc. - November 1

Custom-Made Shoes: Comfort in a Box

Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.

Lifestyle - The New York Times - November 12

Northeast US experiences unseasonably warm temps on Halloween

Record-breaking temperatures are blanketing the Northeast this Halloween, as children ditch the winter gear and enjoy summer weather while trick or treating. In New York City, the temperature ...

Politics - The Hill - October 31

Tyson-Paul 'Owner's Experience' carries $2M tab

A $2 million premium hospitality experience for Mike Tyson's Nov. 15 boxing match against Jake Paul gets you a private suite ringside, prefight locker room access, autographed gloves and additional ...

Sports - ESPN - November 1

Dealmakers will celebrate the demise of Biden’s bold experiment

Corporate and Wall Street power brokers will be happy to close the book on an era of regulatory activism

World - Financial Times - November 5

Experience: A tick gave birth in my ear

It was surrounded by eight babies. With its long spindly legs, it looked like a crab. After a terrible sleep, I raised my head and noticed drops of blood on my pillow. My earache must have been ...

World - The Guardian - November 8

Experience: I’ve been to every country in the world

There have been many highlights. In a group of islands off Norway, I saw a total solar eclipse, which was surreal. I’ve always been adventurous. That’s why, in 2013, I set myself a goal to travel ...

World - The Guardian - November 15

On Mysticism: The Experience of Ecstasy review – in the presence of a higher power

Philosopher Simon Critchley’s painstaking attempt to explore transcendent experience provides a fascinating overview of Christianity’s great outliers. I sometimes think of mysticism – the name we ...

World - The Guardian - November 18

Putin climbs escalatory ladder with missile experiment

Strike appears to be an elaborately staged attempt to show Russia will outbid the west over Ukraine

Business - Financial Times - 6 days ago

The Aaron Rodgers-Jets Experiment Has Failed

The 40-year-old quarterback is on pace for one of the worst seasons of his career, a columnist for The Athletic writes.

Sports - The New York Times - Yesterday

How to Make Ads Your Customers Want to Share

It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.

Business - Inc. - October 30

FTC sends $2.5 million to Credit Karma customers

The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.

This Is the Wrong Way to Talk to Your Customers Post-Election

Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.

Business - Inc. - November 7

Starbucks app goes down, customers complain

The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.

TSMC Pauses Chip Shipments to Chinese Customers

The Taiwanese chip giant will halt shipments to Chinese companies after some of its most advanced chips ended up with Huawei.

Business - The New York Times - November 10

A New Streaming Customer Emerges: The Subscription Pauser

Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.

Business - The Wall Street Journal - November 11

As a Gift, Custom Art Can Be Something Special

Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.

Lifestyle - The New York Times - November 12

What Spirit Airlines' bankruptcy means for customers

Spirit Airlines is filing for bankruptcy ahead of the busy holiday travel season. The budget airline has faced multiple setbacks recently, including rising labor costs and a failed merger with ...

Customers flock to beloved Texas pie shop for Thanksgiving

Houston's Flying Saucer Pie Company has a devoted following, with people camping out overnight and lines up to half a mile long to get dessert for Thanksgiving. Janet Shamlian takes a look at what ...

Presidential Betting Markets Are a Real-Time Experiment for Regulators—and It Could End Poorly

Billions have been wagered on the presidential election on platforms such as Kalshi and Polymarket. The bets are comically bullish on Trump. Are gamblers about to lose a bunch of money?

Business - Inc. - October 30

Philip Zimbardo, 91, Whose Stanford Prison Experiment Studied Evil, Dies

His provocative research made him a popular figure on campus. But his exploration of how good people can turn evil raised ethical questions.

Science - The New York Times - October 31

Experience: I graduated from art school at the age of 90

I never had any problem with my classmates, who were nearly all in their 20s. But a couple of teachers wouldn’t take me seriously. I have always been passionate about art, but I had no money, and ...

World - The Guardian - November 1

Jackson Irvine: ‘This Bundesliga experience is what I’ve always craved’ | Joey Lynch

The St Pauli captain and Australia midfielder believes he is only getting better at the age of 31 while leading a club closely aligned with his values. The streets surrounding the ...

World - The Guardian - November 5

5 Steps to Experience More Wealth Than You Might Ever Imagine

Find true riches in simply being present.

Business - Inc. - November 6

The Fed’s ‘temporary’ mortgage-backed security experiment will last decades

It looks like the Fed is stuck with very large, losing “temporary” mortgage-backed securities investments for a long time to come.

Politics - The Hill - November 6

Ocasio-Cortez not going to 'sugarcoat what we are all about to collectively experience'

New York Rep. Alexandria Ocasio-Cortez (D) reviewed the potential adverse impact of the 2024 election and highlighted freedoms that could be threatened by President-elect Trump’s win in a social ...

Politics - The Hill - November 7

Trump Weighs Key Personnel Choices, Schooled by His First-Term Experience

The president-elect held his first formal transition meetings and has been given lists of candidates, but is calling around to friends and allies for ideas.

Top stories - The New York Times - November 9

‘A therapist shouldn’t be giving you hugs’: readers share bad counselling experiences

From inappropriate behaviour to encouraging patients to stop medication, reckless therapists can cause real damage. Government urged to regulate psychotherapists and counsellors When Karin ...

World - The Guardian - November 9

Immersive Gamebox teams up with Netflix on Floor is Lava experience

Immersive Gamebox and Netflix have teamed up to launch a new gaming experience based on the Floor is Lava show at physical venues globally.

Tech - VentureBeat - November 12

The season's hottest gift? A travel 'experience' — here's how to buy one

Travel is hard to give to others, according to a new Accenture survey. CNBC Travel explores several ways to get around the hardest problems.

Business - CNBC - November 14

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