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Bulgari Puts the Focus on Customer Experience
Laura Burdese, recently appointed to the jewelry house’s new post of deputy chief executive, talks about retail, heritage and her own jewelry purchase.Lifestyle - The New York Times - 7 hours ago -
Trump puts focus on Biden's "garbage" remarks
Former President Donald Trump criticized President Biden for comments he made on a video call with Latino activists in which he appeared to call Trump supporters "garbage," comments the White House ...Top stories - CBS News - October 30 -
Prince William meets young environmentalists and plays rugby on first day of South Africa visit
Britain’s Prince William offered words of encouragement to a group of young environmentalists and later joined a rugby practice at a local school as he opened his visit to South AfricaWorld - ABC News - November 4 -
Strike threat puts focus on Northern Ireland’s ailing health system
With the UK’s worst waiting times, hospitals have become a ground zero in region’s battle to balance the budgetWorld - Financial Times - November 17 -
As Australia puts more focus on climate change, New Zealand is accused of pulling back
In a role reversal of sorts, Australia has been taking a more aggressive stance on climate change, while its neighbor New Zealand is accused of pulling back.Top stories - NBC News - November 10 -
In a 'Final Four-type weekend,' two top-6 clashes put women's college basketball focus on West Coast
Two games featuring four powerhouse teams has put the focus in women's college basketball on the West Coast this weekendSports - ABC News - 5 days ago -
Super Micro Computer Stock Crashes, Wall Street Concerns Grow
Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.Business - Inc. - November 1 -
Custom-Made Shoes: Comfort in a Box
Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.Lifestyle - The New York Times - November 12 -
How Diwali Is Influencing Brands and Driving Customer Experience
From big box retailers to small brands, capitalizing on Diwali makes good business sense.Business - Inc. - October 30 -
How to Make Ads Your Customers Want to Share
It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.Business - Inc. - October 30 -
FTC sends $2.5 million to Credit Karma customers
The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.Top stories - CBS News - October 31 -
This Is the Wrong Way to Talk to Your Customers Post-Election
Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.Business - Inc. - November 7 -
Starbucks app goes down, customers complain
The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.Top stories - CBS News - November 8 -
TSMC Pauses Chip Shipments to Chinese Customers
The Taiwanese chip giant will halt shipments to Chinese companies after some of its most advanced chips ended up with Huawei.Business - The New York Times - November 10 -
A New Streaming Customer Emerges: The Subscription Pauser
Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.Business - The Wall Street Journal - November 11 -
As a Gift, Custom Art Can Be Something Special
Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.Lifestyle - The New York Times - November 12 -
3 Holiday Shopping Trends to Improve Customer Experience
Prepare your customer service team for the holiday rush with these insights.Business - Inc. - November 15 -
What Spirit Airlines' bankruptcy means for customers
Spirit Airlines is filing for bankruptcy ahead of the busy holiday travel season. The budget airline has faced multiple setbacks recently, including rising labor costs and a failed merger with ...Top stories - CBS News - November 18 -
Customers flock to beloved Texas pie shop for Thanksgiving
Houston's Flying Saucer Pie Company has a devoted following, with people camping out overnight and lines up to half a mile long to get dessert for Thanksgiving. Janet Shamlian takes a look at what ...Top stories - CBS News - 3 days ago -
Harris wraps campaign with focus on Pennsylvania
Vice President Harris campaigned in Pennsylvania to make a final push on Election Day eve, hoping momentum can help her break ahead in the must-win Keystone State. Harris on Monday traversed ...Politics - The Hill - November 4 -
On Social Media, Young Voters Focus on Community
Mutual aid, grass-roots organizing and a belief that people need to take care of each other have been popular topics on social media.Lifestyle - The New York Times - November 9