Understand Customers

How Data Analytics Can Help You Understand Your Customers

These expert insights showcase how data can redefine market approaches.

Business - Inc. - Yesterday

China launches survey to understand ‘fear of having children’

China is surveying 30,000 people to understand the “fear surrounding having children,” as authorities struggle to boost a flagging birthrate.

AI Will Understand Humans Better Than Humans Do

Or so says a controversial Stanford researcher, who finds that the latest systems have, against all odds, mastered a high-level cognitive skill.

Tech - Wired - November 1

O'Neill 'understands' hurt over Remembrance Sunday event

Sinn Fein's Michelle O'Neill responds to criticism over her attendance at a Remembrance Sunday event.

Self-preservation is American and Democrats need to understand that

I expect the Democratic Party, in the coming days and weeks, will examine its messaging and strategize paths forward for down-ballot candidates in 2025 and beyond.

Politics - The Hill - 5 days ago

Fossil fills 70-million-year gap in understanding

The complete skull is one of the most significant finds of its kind, say researchers.

We Don’t Yet Understand What Warehouse Work Is Doing to Communities

Warehouses in Lehigh Valley, Pa. have been an economic boon for blue collar workers. But they have been a political bust.

Top stories - The New York Times - October 22

Strike on Iran will make world understand Israel’s might, says defence minister

Yoav Gallant says his country still intends to strike back in response to 1 October missile attack by Tehran. Planned airstrikes on Iran will make the world understand Israel’s military might, the ...

World - The Guardian - October 23

Understanding how E.coli spreads after McDonald's Quarter Pounder outbreak

A deadly E.coli outbreak may have stemmed from ingredients in McDonald's Quarter Pounders. Darin Detwiler, a food safety food adviser and professor at Northeastern University, joins CBS News with ...

Want to understand what just happened? Try talking to Trump voters for a change.

Democrats should engage in conversations with Trump voters to understand why they voted for him, rather than making assumptions about them.

Politics - The Hill - November 6

‘They don’t understand my life’: what the Democrats misread about America

Donald Trump’s win shows party’s agenda failed to connect with voters, say critics

World - Financial Times - November 7

What left-wing intellectuals don’t understand about Trump’s victory

In this left vision, the workers are half stupid — they know what to abandon, but don’t understand what they adopt when voting Republican.

Politics - The Hill - 3 days ago

Democrats need to understand being relatable is more important than being right

Democrats approach elections — and communicating with voters — through a lens of how they think the world should be, rather than meeting them in the world as it actually is.

Politics - The Hill - 10 hours ago

Super Micro Computer Stock Crashes, Wall Street Concerns Grow

Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.

Business - Inc. - November 1

Custom-Made Shoes: Comfort in a Box

Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.

Lifestyle - The New York Times - 2 days ago

Energy suppliers plan winter support for UK customers

Groups under pressure to step up measures as government tries to defuse pensioner fuel payments row

Business - Financial Times - October 17

Vulnerable customers had VW cars taken away

VW Finance showed "a lack of empathy", according to the Financial Conduct Authority.

Customer Data Can Be Fragmented, but HubSpot Makes It Digestible

If you want to understand your customers better, there are some simple strategies to pursue.

Business - Inc. - October 21

‘Bespoke’ private banking: the ultimate in customer service?

Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they need

Business - Financial Times - October 25

The Key to Boosting Sales: Identifying and Converting Non-Customers

Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.

Business - Inc. - October 26

JPMorgan sues customers over "infinite money" glitch

A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.

How Diwali Is Influencing Brands and Driving Customer Experience

From big box retailers to small brands, capitalizing on Diwali makes good business sense.

Business - Inc. - October 30

How to Make Ads Your Customers Want to Share

It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.

Business - Inc. - October 30

FTC sends $2.5 million to Credit Karma customers

The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.

This Is the Wrong Way to Talk to Your Customers Post-Election

Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.

Business - Inc. - November 7

Starbucks app goes down, customers complain

The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.

TSMC Pauses Chip Shipments to Chinese Customers

The Taiwanese chip giant will halt shipments to Chinese companies after some of its most advanced chips ended up with Huawei.

Business - The New York Times - 4 days ago

A New Streaming Customer Emerges: The Subscription Pauser

Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.

Business - The Wall Street Journal - 3 days ago

As a Gift, Custom Art Can Be Something Special

Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.

Lifestyle - The New York Times - 2 days ago

Playing rivalry games in NFL stadiums is a sad — and sadly understandable — reality of college football today

Georgia Tech is getting $10 million to move its rivalry game vs. Georgia off-campus to Mercedes-Benz Stadium.

Sports - Yahoo Sports - October 16

‘Some airline passengers are gross’: I don’t understand why they cheat to board early. Why do they act like savages?

American Airlines is targeting “gate lice” with technology that sets off an alarm when a passenger tries to skip their group number.

Business - MarketWatch - October 28

NHL union will form committee to help players better understand traumatic brain injuries

The NHLPA will form an advisory committee to help hockey players better understand chronic traumatic encephalopathy and the damage that concussions can do to the brain

Sports - ABC News - November 2

Left, right, Harris, Trump: all prisoners of political nostalgia in an era few understand | Rafael Behr

The digital age has turbo-boosted extremism, and analogue democracy is struggling to keep up. Donald Trump’s record of refusal to concede defeat after the last US election should have disqualified ...

World - The Guardian - November 5

‘Grief is giving me this beautiful, deepening understanding’: Phil Elverum on loss, new love and his landmarks of US indie

His wife died, he became a single parent and his next marriage swiftly ended. After these trials, the hugely acclaimed singer-songwriter explains why he’s turning outward to consider the world ...

World - The Guardian - 3 days ago

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