Latest in Turned Customers
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Customer Service Could Help Grow Your Business. Here’s How
Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through word-of-mouth, loyalty, and trust.Inc. - Mar. 7 -
How This Fintech Founder Raised $300 Million and Turned His Customers Into Investors
Capitolis founder and CEO Gil Mandelzis knows how to bide his time when it comes to raising capital.Inc. - 21h -
Customs employee accused of scheme to defraud FEMA
A U.S. Customs and Border Protection (CBP) employee was accused of a scheme to defraud the Federal Emergency Management Agency (FEMA), the Department of Justice (DOJ) said in a Wednesday release. ...The Hill - 1d -
Mastercard and Visa linked to illegal gambling sites accused of scamming UK customers
Card giants processing payments for unlicensed operators as customers report losing thousands. Mastercard and Visa are processing payments for illegal gambling websites accused of scamming UK ...The Guardian - 6d -
‘The customer isn’t always right’: top chef loses appetite for difficult diners
Andrew Sheridan is one of a number of chefs who say complaints and threats have severed the trust between restaurants and customers. Restaurant owners are abandoning the age-old “customer is always ...The Guardian - 8h -
At least 8 injured as customer rams into CarMax store in California
At least eight people were injured when a customer rammed into a CarMax store in Inglewood, California, Saturday afternoon, according to the Inglewood Police Department.NBC News - 5d -
Dollar General says some customers can no longer afford staples
Dollar General's core customer base of low-income Americans are still getting hit by inflation, with retailer seeing little improvement ahead.CBS News - 1d -
T-Mobile customers to get payments up to $25K next month after data breach: Here's who qualifies
The $350 million T-Mobile agreed to pay in a 2022 class action settlement will finally start going out to customers next month.The Hill - 2d -
McDonald’s Customers Will Get Their Meals With a Side of AI
The Golden Arches is joining many of its fast-food rivals in rolling out AI technology it hopes will increase efficiency, ease workflows, and boost satisfaction.Inc. - Mar. 8 -
How Trustpilot Helps Companies Build Trust With Customers
Most businesses aren’t doing a good job of measuring—and fostering—trust.Inc. - 4d -
Rage Against Elon Musk Turns Tesla Into a Target
The backlash against the electric vehicle company has turned violent at times, as its billionaire chief executive parlays his support for President Trump into consequential influence over the ...The New York Times - 6d -
Trump turns the White House lawn into a Tesla showroom
President Donald Trump on Tuesday turned the South Lawn of the White House into a temporary Tesla showroom in a conspicuous favor to his adviser Elon Musk, the billionaire CEO of the car company.NBC News - 3d -
Two Astronauts on an 8-Day Mission That Turned Into a 9-Month Odyssey
An interview with Suni Williams and Butch Wilmore, whose planned short mission to space turned into an adventure lasting much, much longer.The New York Times - 1d -
Infinite Realms turns fantasy books into living, breathing game worlds with help of AI
Infinite Realms wants to turn beloved fantasy books with big followings into living, breathing game worlds.VentureBeat - Mar. 7 -
How a refugee turned trauma into triumph
A refugee from the Democratic Republic of Congo escaped amid tragedy and violence to build a new life in the U.S.CBS News - 5d -
US port operators turn to automation
Terminals increasingly look to robots amid rising demandFinancial Times - 4d -
Chinese shares turn positive for the year
CSI 300 jumps after Beijing announces consumption plan amid growing hopes for the country’s AI sectorFinancial Times - 1d -
DOGE Has Deployed Its GSAi Custom Chatbot for 1,500 Federal Workers
Elon Musk’s DOGE team is automating tasks as it continues its purge of the federal workforce.Wired - Mar. 7 -
3 men randomly shoot at customers in Toronto pub, wounding 12
Police said three armed individuals entered the pub and "opened fire indiscriminately on the people sitting inside."CBS News - 6d -
How Lyft and Baked by Melissa Stay Customer-Obsessed—Even When It’s Difficult
Brian Irving, chief marketing officer at Lyft, and Melissa Ben-Ishay, founder of Baked by Melissa, talk at Inc.’s SXSW Founders House.Inc. - 4d -
Nationwide customers to get £50 each after Virgin deal
More than 12 million members will receive the money directly into their accounts by the end of April.BBC News - 4d -
Apple's row with UK government over customer data to be heard in secret
The BBC understands the dispute over accessing encrypted data is set to be heard at the High Court.BBC News - 2d -
Apple Just Did Something Truly Unexpected, and It’s Very Good News for Customers
The company lowered prices on some of its most important products.Inc. - 2d -
How to Design Customer Success Teams to Boost Growth and Retention
A lot depends on what growth stage you’re in.Inc. - 1d -
Trader Joe's customers warned about Gerolsteiner sparkling water bottles
Trader Joe's says some bottles of Gerolsteiner sparkling water may be cracked or damaged and should be discarded carefully.CBS News - 22h -
Trump administration sends a clear message to the oil and gas industry: 'You're the customer'
The officials leading Trump's energy agenda downplayed climate change and called for more energy production to support economic growth and national security.CNBC - 1h -
Jets remain interested in QB Justin Fields, could 'turn attention' to Marcus Mariota, Carson Wentz
The Jets' interest in Justin Fields is well known, but after the Steelers added DK Metcalf, New York may turn its attention to veteran quarterbacks Marcus Mariota and Carson Wentz at the start of ...Yahoo Sports - 5d -
The household item turning runners into world record holders
When Grant Fisher stepped off the track at Boston University on Feb.NBC News - Mar. 8 -
How to Turn Cities Into Biketopias? Make it Harder to Drive There
In New York and other cities where congestion pricing policies, bike infrastructure projects, and car bans have been put in place, cyclists are finding the streets more welcoming.Wired - 5d -
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Trump turns screws on Zelensky heading into Jeddah talks
President Trump is inflicting mounting pain on Ukrainian President Volodymyr Zelensky ahead of planned talks in Saudi Arabia on Tuesday, as U.S. officials look to secure concessions Trump can bring ...The Hill - 4d -
Industrial strategy turns from green to battleship grey
Trump’s hard line on Ukraine and Nato poses difficult choices for the UK’s defence industryFinancial Times - 2d -
Why the EU’s plan for Ukraine is to turn it into a porcupine
Also in this newsletter: Hungary takes it to the wire, againFinancial Times - 1d -
Rachel Reeves: turning a weak economy into a strong hand
Chancellor wins plaudits from Tories for tough spending decisions but cabinet colleagues grow uneasyFinancial Times - 21h -
Dollar General says lower-income customers shouldn’t expect any relief from high prices this year
The average transaction amount increased amid growth in consumables, which includes food, while traffic declined.MarketWatch - 1d -
Pardons and Paybacks Are Trump’s Two Modes of Justice
Only the norms of history and the customs of decency constrain a president — or, as in this case, they don’t.The New York Times - 4d -
Why Rebecca Minkoff Is Bullish on Substack for Fashion Brands
Through her newsletter, the founder and designer is forming a deeper relationship with her customers.Inc. - 1d -
Donald Trump is turning America into a mafia state | Jonathan Freedland
The pattern is inescapable – with just one caveat: organised crime bosses occasionally display more honour. Behold Donald Corleone, the US president who behaves like a mafia boss – but without the ...The Guardian - Mar. 7 -
Facing the Looming Threat of A.I., Publishers Turn to Decentralized Platforms
Facing the looming threat of A.I. as a competitor, some publishers are considering an alternative to the internet’s all-powerful algorithms.The New York Times - Mar. 7 -
‘A new phase’: why climate activists are turning to sabotage instead of protest
Tougher laws said to be inspiring clandestine attacks on the ‘property and machinery’ of the fossil fuel economy. It was raining and the sparkling lights of the City of London shone back from the ...The Guardian - Mar. 8
