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4 Keys to Great Customer Service in 2024
These small-business owners from across the U.S. offer solid advice on forming connections with customers and community.Inc. - Business -
LeBron James holds the key to the Lakers' offseason plans
Everything that needs to happen in Los Angeles this summer starts and ends with LeBron's player option. There are some avenues to convince him to stay.Yahoo Sports - Sports - NBA -
Jabeur stunned by Keys in Madrid quarter-finals
Madison Keys sets up a semi-final with top seed Iga Swiatek by producing a brilliant comeback against Ons Jabeur at the Madrid Open.BBC News - Top stories -
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England and Key expect World T20 ‘slugfest’ as muscle ripples from top
Amid rising tides of Twenty20 run rates, the champions have opted for more aggression in their batting lineup. England will travel to the Caribbean for their T20 World Cup defence in June without an anchor aboard ship, their team director, Rob ...The Guardian - World -
White House OMB director on foreign aid, Key Bridge collapse and more
President Biden, Vice President Kamala Harris and other White House officials have been on the campaign trail touting the administration's economic achievements. However, Americans in several battleground states say they are not satisfied with the ...CBS News - Top stories -
Saudis push for ‘plan B’ that excludes Israel from key deal with US
Riyadh seeks more modest agreement with Washington in absence of Gaza ceasefire and Netanyahu resistance to Palestinian state. The US and Saudi Arabia have drafted a set of agreements on security and technology-sharing which were intended to be ...The Guardian - World - Israel -
New Progressive PAC Targets 8 Key House Races in California
The super PAC, Battleground California, said it would drive turnout among voters of color to try to flip seats that are seen as crucial to winning control of the House this fall.The New York Times - Top stories - California -
Here's What Happened When These Cities Raised Taxes to Fund Child Care
Parents say the free day care 'changed my life,' allowing workers at low-wage jobs to balance household budgets and start saving.Inc. - Business -
Hotel Workers Plan Rallies in 18 Cities Ahead of Contract Negotiations
Unionized employees of Marriott, Hilton, and Hyatt properties will take to the streets May 1, seeking major pay increases in a sign of organized labor's growing clout.Inc. - Business -
Israeli strikes on southern Gaza city of Rafah kill 18
Israel has carried out near-daily air raids on Rafah, where more than half of Gaza’s population of 2.3 million has sought refuge.Politico - Politics - Israel -
Dutch city pilots radical debt cancellation scheme for poor families
Councillor in Arnhem says existing system to resolve issues caused by debt costs billions and isn’t working. The Dutch city of Arnhem is going to cancel the debts of some of the poorest families in the Netherlands in an attempt to break a ...The Guardian - World - Netherlands -
Nigerians struggle with fuel shortages as queues form across major cities
Nigerians are struggling with an ongoing fuel shortage, the latest of a series of supply disruptions in the country where many rely heavily on public transportationABC News - World -
Campaign to build new California city submits signatures to get on November ballot
A Silicon Valley-backed campaign to build a new city in California for up to 400,000 people says it submitted enough signatures to qualify the initiative for the November electionABC News - Tech - California -
Surrounded by Fighters and Haunted by Famine, Sudan City Fears Worst
A powerful paramilitary group has encircled El Fasher, the last remaining obstacle to domination of the sprawling Darfur region, raising alarm about mass killings if the city is taken.The New York Times - World -
Israeli strikes on southern Gaza city of Rafah kill 18
Israel has carried out near-daily air raids on Rafah, where more than half of Gaza’s population of 2.3 million has sought refuge.Politico - Politics - Israel -
Israeli strikes on southern Gaza city of Rafah kill 18
Israel has carried out near-daily air raids on Rafah, where more than half of Gaza’s population of 2.3 million has sought refuge.Politico - Politics - Israel -
Ahead of the Paris Olympics, police clear a migrant camp near City Hall
Paris police have evicted migrants from a makeshift tent camp next to City Hall, the latest clear-out that aid groups allege is a campaign of ’’social cleansing″ ahead of the Summer OlympicsABC News - World -
Charlotte Mourns 4 Officers Killed in Shooting While Serving Warrant
The killing of the four officers in a usually quiet neighborhood, where a running gun battle left people scrambling for cover, stunned residents and brought anguish across the city.The New York Times - Top stories -
Drone footage shows devastation in Chasiv Yar, a Ukrainian city Russia is assaulting
Drone footage exclusively obtained by The Associated Press shows months of Russian artillery pounding have devastated a strategic city in eastern UkraineABC News - World - Ukraine -
MLB Fans in Some Cities Lose Access to Local Games in Distribution Spat
Comcast and Diamond Sports Group failed to reach a new carriage agreement, leaving subscribers in some markets without access to Bally Sports regional networks.The Wall Street Journal - World - MLB -
New York City Mayor Eric Adams addresses protests at Columbia University
New York City Mayor Eric Adams talks about the protests at Columbia University after pro-Palestinian demonstrators were removed by police from an academic building on campus.CBS News - Top stories - New York -
New York City mayor says Columbia protests led by outside agitators
New York City Mayor Eric Adams gave an update Wednesday on the protests over the Israel-Hamas war at Columbia University, saying outside agitators trying to create chaos had co-opted the demonstrations before the NYPD carried out arrests. See the ...CBS News - Top stories - New York -
Searchers find a charred pit on Mexico City's outskirts that may be a clandestine crematorium
Volunteer searchers say they’ve found what could be a clandestine crematorium on the edge of Mexico CityABC News - World -
Columbia, City College protests lead to nearly 300 arrests
Columbia University called in the NYPD and cleared protesters from campus, ending a pro-Palestinian encampment on the school's main lawn.CBS News - Top stories -
Hundreds of Protesters Arrested as Universities Blame Outsiders for Escalating Violence
Police cracked down on pro-Palestinian encampments at Columbia, UCLA and other college campuses.The Wall Street Journal - World -
‘This is cleansing’: Dublin sends in police and buses to dismantle tent city
Shocked people from Afghanistan, Pakistan, Nigeria herded on to coaches as 200 tents removed and streets cleaned. The convoy arrived just after sunrise: a stream of police vehicles, council trucks, mounted cranes and coaches, ready to dismantle a ...The Guardian - World -
Hundreds of Protesters Arrested as Universities Blame Outsiders for Escalating Violence
Police cracked down on pro-Palestinian encampments at Columbia, UCLA and other college campuses.The Wall Street Journal - World -
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MLB Fans in Some Cities Lose Access to Local Games in Distribution Spat
Comcast and Diamond Sports Group failed to reach a new carriage agreement, leaving subscribers in some markets without access to Bally Sports regional networks.The Wall Street Journal - Business - MLB -
New York cities plagued by blackouts due to climate change, study finds
Climate change is pushing some New York City neighborhoods into dozens of nearly-daylong blackouts per year, a new study has found. Large swaths of the state’s principal towns and cities faced repeated, protracted and dangerous weather-driven ...The Hill - Politics - New York -
Secret burial pits, bones and kids' notebooks found in Mexico City
It marks the first time in recent memory that anyone claimed to have found such a body disposal site in the capital.CBS News - World - Mexico -
Secret burial pits, bones and kids' notebooks found in Mexico City
It marks the first time in recent memory that anyone claimed to have found such a body disposal site in the capital.CBS News - Top stories - Mexico -
Key witnesses in Trump’s criminal trial describe how the hush money deals came together
Jurors on Tuesday will hear more from Gary Farro, a banker who once worked with former Trump attorney Michael Cohen.NBC News - Top stories -
New poll shows Biden and Trump nearly tied in 3 key battleground states
The race for president is coming into sharper focus, with a CBS News battleground tracker poll showing President Biden and former President Donald Trump running neck-and-neck in three key states. Weijia Jiang has details from the White House.CBS News - Politics - Joe Biden -
ACC spring football overreactions: Miami has 'the one' in Cam Ward, Florida State defense will key title run
One overreaction for each of the 17 ACC football teams as spring practice concludes ahead of the 2024 seasonCBS Sports - Sports - Florida -
Canelo Álvarez vs. Jaime Munguía: Keys to victory, prediction, what to expect in Mexican showdown
It's an all-Mexican showdown of youth vs. experience on Cinco De Mayo weekend for all the marbles.Yahoo Sports - Sports -
Alicia Keys, Brian d’Arcy James, Daniel Radcliffe and more react to earning Tony Award nominations
Some reactions from Tony Award nominees on Tuesday included Alicia Keys, who says she was unable to speak after her semi-autobiographical show “Hell's Kitchen” earned 13 nods, and veteran star Brian d’Arcy James who says: “These are very, very ...ABC News - Entertainment -
Jesse Tyler Ferguson, Renée Elise Goldsberry announce key Tony Award nominations
Only on CBS Mornings, Tony Award-winning actors Jesse Tyler Ferguson and Renée Elise Goldsberry announced the nominations in six key categories for the 77th Annual Tony Awards.CBS News - Entertainment -
Gaza cease-fire talks come at a key moment as Biden faces growing campus protests
WASHINGTON — Senior Biden administration officials are increasingly concerned about where protests on college campuses over the war in the Gaza Strip will expand to next and view a potential cease-fire deal between Israel and Hamas as perhaps the ...NBC News - Top stories - Joe Biden