Irritating Customers

Walmart Has a Big Problem That Annoys Its Best Customers. But 3 Ironic Words Could Mean a Real Opportunity

Where other people see hard problems, entrepreneurs see real opportunities.

Inc. - 3h

Stop Letting Money Walk Out the Door: 5 Secrets From a Customer Service Guru

Achieving a level of customer service that will distinguish your business in today’s marketplace doesn’t have to be difficult at all.

Inc. - 2d

Despite Fed cuts, many store credit cards are still charging customers extreme interest rates

Many credit cards offered by major retailers continue to charge exorbitant annual percentage rates (APRs), despite moves by the Federal Reserve to lower interest rates in the economy.

NBC News - 3d

Logitech Promo Code: 15% Off For New Customers

Get 15% off top tech products with a Logitech coupon code when you sign up for texts.

Wired - 4d

EU should force customers to buy less polluting products, companies say

Major fossil fuel and industrial groups push for mandatory requirements in letter to European climate commissioner

Financial Times - 4d

3 Ways to Customize Your PR Strategy and Fuel Growth

Don’t fall into the trap of cookie-cutter PR. A customized strategy can make all the difference in ensuring you and your brand stand out.

Inc. - 4d

Water customers in England in line for higher compensation payouts

Issues like supply outages or sewer flooding will trigger bigger automatic payments by utilities, say ministers

Financial Times - 5d

Midjourney adds Pinterest-like ‘moodboards’ and support for multiple custom AI image models

Midjourney's new moodboards enable users to upload curated collections of images that act as inspiration for generating new art.

VentureBeat - 5d

We plan to book profits in this custom chipmaker after its parabolic stock move

The Investing Club holds its "Morning Meeting" every weekday at 10:20 a.m. ET.

CNBC - 5d

Brex’s Karan Anand on the Importance of ‘Hard Numbers’ and Talking to Your Customer

One of Anand’s most impactful moves at the corporate spending platform was slimming down the number of key projects.

Inc. - 5d

How Capital One Increases Customer Engagement Through Experiential Marketing

A strategic analysis on turning brand experiences into customer loyalty.

Inc. - Dec. 14

Fake Uber driver made $300,000 stealing customers' cryptocurrency, police say

Police have arrested a fake Uber driver who is accusing of stealing more than $300,000 in cryptocurrency from unwitting passengers.

NBC News - Dec. 13

Patrick Mahomes seems irritated by this brutal scheduling quirk the Chiefs will be facing starting in Week 15

The Chiefs QB is not happy about this part of Kansas City's schedule

CBS Sports - Dec. 12

Caitlin Clark Scores Major Style Points in a Custom Prada Gown with a Plunging Neckline - and Open Back!

The basketball star attended a dinner for TIME after the magazine named her "Athlete of the Year"

Yahoo Sports - Dec. 12

James Harden's restaurant named in wrongful death lawsuit for allegedly overserving customer before car crash

Seven people died in the 2023 crash, including NFL veteran D.J. Hayden

CBS Sports - Dec. 11

Stop & Shop is using grocery store kiosks to make digital-only deals available to more customers

Regional supermarket chain Stop & Shop is installing kiosks in all of its stores in the Northeast U.S. to make digital-only coupons more accessible

ABC News - Dec. 11

McDonald's customer who spotted Luigi Mangione details encounter

A McDonald's customer who spotted Luigi Mangione, the 26-year-old man suspected of killing UnitedHealthcare CEO Brian Thompson last week, described the moment when he saw the suspect in the ...

The Hill - Dec. 10

McDonald's customer recounts moment CEO shooting suspect spotted

A customer at the fast-food outlet thought his friends were kidding when they pointed out the likeness between a patron and the shooting suspect.

BBC News - Dec. 10

McDonald's customer recalls seeing suspect in CEO killing before arrest

Luigi Mangione, 26, was charged with murder last night in New York in the death of UnitedHealthcare CEO Brian Thompson, who was shot and killed in the city on Wednesday.

NBC News - Dec. 10

Fortnite creator Epic Games sends customers $72 million refund. Here's why.

The game's design nudged people into racking up unauthorized charges, the FTC said. Here's how customers will be refunded.

CBS News - Dec. 9

McDonald’s Just Made a Big Announcement, and Customers Will Be Very Happy

Any good story needs a beginning, a middle, and an end. This is the end.

Inc. - Dec. 7

4 Tips to Keep Your Business and Customers Safe from Phishing

‘Tis the season for joy, but also the season when scammers ramp up phishing attacks on businesses like yours.

Inc. - Dec. 6

Comerica Bank abused and neglected customers who relied on prepaid debit cards, watchdog finds

The Consumer Financial Protection Bureau on Friday charged Comerica Bank with abusing and neglecting vulnerable customers who receive federal benefits.

NBC News - Dec. 6

NFL stars show off custom 2024 '#MyCauseMyCleats' footwear

Players will spread awareness for worthy causes with their feet this weekend.

ESPN - Dec. 5

Are you a former SmileDirectClub customer? You might be eligible for a refund

When SmileDirectClub shut down a year ago, scores of existing customers of the teeth-straightening company were left in limbo

ABC News - Dec. 5

Olive Garden’s Response to a Customer Complaint Is the 1 Thing No Company Should Ever Do

The “Tattoo’d Breadstick” serves as an important lesson about trust and taking care of your customers online.

Inc. - Dec. 5

Amazon rolls out Buy with AWS button to let software vendors more easily sell to its cloud customers

Amazon Web Services expects that a streamlined process for third-party software sales will bring more revenue for the cloud leader.

CNBC - Dec. 5

Xreal One Series AR glasses offer leap forward with X1 custom coprocessor

Xreal unveiled a step change for its newest augmented reality (AR) glasses, Xreal One Series, that the company believes is the biggest leap forward in AR tech to date.

VentureBeat - Dec. 4

5 Things to Change Now to Improve Customer Retention in 2025

Customer success is more than just a team.

Inc. - Dec. 4

Canada's Trudeau Says He Addressed Trade Irritants With Trump

In his first public comments about his dinner last week with President-elect Donald Trump, Canadian Prime Minister Justin Trudeau said he addressed trade issues related to steel, aluminum, energy ...

The Wall Street Journal - Dec. 3

Apple says it uses Amazon's custom AI chips

Apple is currently using Amazon Web Services' custom AI chips for services like searching and will evaluate if its latest AI chip can be used to pre-train its AI models like Apple Intelligence.

CNBC - Dec. 3

Japan’s Nomura bank boss takes 30% voluntary pay cut after worker tries to kill customer

Wealth management employee charged with robbery, attempted murder and arson after home visit to elderly clients. Business live – latest updates The boss of the Japanese bank Nomura has ...

The Guardian - Dec. 3

Microsoft faces £1 billion lawsuit in UK for allegedly overcharging rival cloud firms' customers

Microsoft was accused of unfairly overcharging customers of rival cloud companies including Amazon, Google and Alibaba Cloud in a U.K. lawsuit filed Tuesday.