Goes Customers Complain

Starbucks app goes down, customers complain

The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.

Man defends 'rubbish' art after neighbours complain

Denis Carbonaro says his unusual artwork inspires creativity - but others see it as an eyesore.

Ministers complain to Starmer over spending cuts

Some Cabinet members are alarmed at the scale of cuts being sought to plug a rumoured £40bn gap.

Australian businesses complain they are ‘public enemy number one’

Labor government adopts increasingly populist position ahead of general election due in May

World - Financial Times - October 28

Uber ate my money, but it won’t listen when I try to complain

You can give up trying to make contact, even when it involves reporting suspected fraud. Uber and Uber Eats debited seven unauthorised payments, totalling more than £100, from my debit card. I ...

World - The Guardian - October 14

Lucas Paquetá tells lawyers to complain to FA over ‘leaked’ information

Brazilian says ‘misleading’ case details ended up in press Midfielder faces charge of alleged deliberate bookings West Ham’s Lucas Paquetá has instructed his lawyers to complain to the Football ...

World - The Guardian - October 17

Trump Picked the Wrong Moment to Complain About a Language Barrier

But his description of the problems he sees with Haitian immigrants helps explain his monochrome vision of American life.

Top stories - The New York Times - October 17

Max Verstappen tells McLaren to stop ‘complaining’ after Norris penalty

Norris penalised for passing title rival off track at US GP Verstappen extended championship lead to 57 points Max Verstappen has given a bullish reaction to criticism of his driving after a ...

World - The Guardian - October 21

Super Micro Computer Stock Crashes, Wall Street Concerns Grow

Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.

Business - Inc. - November 1

Big Tech goes nuclear

{beacon} Energy & Environment Energy & Environment The Big Story Big Tech turns to nuclear energy to power AI boom Major technology companies are increasingly turning to nuclear energy as they ...

Politics - The Hill - October 17

On TikTok, Some Grieved Liam Payne’s Death With Reaction Videos

In reaction videos, some users captured themselves learning about the young singer’s death in real time. At a time when the cameras are always rolling, it’s not so unusual.

Lifestyle - The New York Times - October 19

What if Texas goes blue?

Texas has been trending blue for a decade — that means Democrats could win the White House and maintain the narrowest of majorities in the Senate.

Politics - The Hill - October 28

Energy suppliers plan winter support for UK customers

Groups under pressure to step up measures as government tries to defuse pensioner fuel payments row

Business - Financial Times - October 17

Vulnerable customers had VW cars taken away

VW Finance showed "a lack of empathy", according to the Financial Conduct Authority.

Customer Data Can Be Fragmented, but HubSpot Makes It Digestible

If you want to understand your customers better, there are some simple strategies to pursue.

Business - Inc. - October 21

‘Bespoke’ private banking: the ultimate in customer service?

Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they need

Business - Financial Times - October 25

The Key to Boosting Sales: Identifying and Converting Non-Customers

Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.

Business - Inc. - October 26

JPMorgan sues customers over "infinite money" glitch

A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.

How Diwali Is Influencing Brands and Driving Customer Experience

From big box retailers to small brands, capitalizing on Diwali makes good business sense.

Business - Inc. - October 30

How to Make Ads Your Customers Want to Share

It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.

Business - Inc. - October 30

FTC sends $2.5 million to Credit Karma customers

The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.

This Is the Wrong Way to Talk to Your Customers Post-Election

Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.

Business - Inc. - Yesterday

When venture capitalism goes wrong

The demise of Byju’s holds lessons for other ambitious scale-ups and investors

Business - Financial Times - October 23

Where Hurricane Rafael Goes Next

The storm is turning left, moving across the Gulf of Mexico. Forecasters are still uncertain of exactly where the hurricane will go later this weekend.

Top stories - The New York Times - Yesterday

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