Latest in Customers Say Three
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Twilio hits a milestone and cheers a big AI moment for customer communications
Twilio’s stock is surging after the company gave upbeat initial results and talked up its long-term opportunity.MarketWatch - 8h -
Top Companies for Customer Satisfaction
Iron Mountain leads this category in the Management Top 250, followed by Intel and BallThe Wall Street Journal - 1d -
Customers say Three mobile outage preventing 999 calls
There have also been several thousand reports of problems from users of Smarty and ID Mobile.BBC News - 10h -
Google's Fitbit fined $12.2 million after customers burned by watches
Fitbit failed to report overheating incidents involving its Ionic watches in which customers suffered serious burns, safety regulator said.CBS News - 16h -
Davos day three: Donald Trump says ‘make your product in the US or face tariffs’ – live updates
Rolling coverage from the World Economic Forum in Davos. Javier Milei then takes a swing at feminism, telling delegates at Davos that it’s wrong to make femicide a seperate crime with tougher ...The Guardian - 17h -
What is the pan-Europe customs area that the EU is open to the UK joining?
Trade chief has said membership of Pan-Euro-Mediterranean convention could be part of ‘reset’ discussions. EU trade chief says it ‘could consider’ UK joining PEM Business live – latest ...The Guardian - 20h -
EU could consider UK joining pan-Europe customs scheme, says trade chief
The UK joining the Pan-Euro-Mediterranean Convention is up for discussion in reset talks, says Maros Sefcovic.BBC News - 22h -
Ministers weigh signing up UK to Europe customs scheme
EU trade chief says adding Britain to pan-European area is something Brussels ‘could consider’Financial Times - 22h -
Netflix Just Revealed It’s Doing the 1 Thing Customers Were Most Afraid Of
After reporting record subscriber growth, Netflix is raising prices on its most popular plan.Inc. - 1d -
All Great Leaders Know It: Let Your Employees and Customers Tell You What to Do
It’s not your job to have all the answers. It’s your job to find themInc. - 2d -
Three Israeli hostages released by Hamas
Three Israeli hostages were released as part of a long-awaited ceasefire between Israel and Hamas. In Gaza, the skies were quiet as families ventured out without fear for the first time in 15 ...CBS News - 3d -
Use of "aphrodisiac honey" is surging, customs officials warn
A record amount of illegally imported honey touted as a sexual enhancement -- but often tainted with erectile dysfunction drugs -- was seized in France last year.CBS News - 3d -
Sheba Hospital Says Three Freed Hostages Are in Stable Condition
Doctors at Sheba Medical Center said the three women are in stable condition, but little is known about what the former captives went through in Gaza.The New York Times - 3d -
The three female hostages Hamas says it will release first under the ceasefire deal
A British-Israeli citizen, a Nova festivalgoer and a veterinary nurse are the three women to be freed. Israel-Gaza war – live updates ‘Should we grieve, rejoice or cry?’: Palestinians in Gaza ...The Guardian - 4d -
Capital One Customers Complain of Being Locked Out of Accounts
The company said a technical issue with a third-party vendor was to blame for a disruption with deposits and payment processing that stretched into the weekend.The New York Times - 5d -
Three killed in strike on central Kyiv, Ukraine says
The attack struck the Shevchenkivskyi district, damaging civilian buildings and leaving a large crater in the road.BBC News - 5d -
Capital One lawsuit reveals how bank customers can get smart and get their money’s worth
A new lawsuit alleging that Capital One cheated savers out of larger yields is a wake-up call for people who want to wise up and get the most out of their deposits, experts say.MarketWatch - 5d -
Cash App owner failed to protect customers from fraud, feds say
Cash App-owner Block must offer up to $120 million in refunds to consumers who federal regulators say were exposed to potential fraud.CBS News - 6d -
Capital One customers report deposits not showing up in their accounts
Capital One says the bank is working to restore service after thousands of customers reported problems depositing money.CBS News - Jan. 16 -
UK must rejoin EU customs union, says Lib Dem Davey
Sir Ed also called for Donald Trump to be offered a state visit to the UK, but only if he delivered support for Ukraine.BBC News - Jan. 16 -
Capital One cheated customers out of $2 billion by keeping deposits in lower-yield accounts, CFPB says
The Consumer Financial Protection Bureau is suing Capital One, which it says kept customers in the dark about higher-yielding savings accounts.MarketWatch - Jan. 15 -
Chicago customs seized 1,500 Glock switches to turn guns automatic in 2024
Most of the Glock switch shipments had come from China, and were destined for various locations throughout the United States, CPB said.CBS News - Jan. 14 -
Capital One Is Accused of Cheating Customers Out of $2 Billion
Federal regulators said in a lawsuit on Tuesday that the giant bank deliberately underpaid savings account interest, even as rates rose.The New York Times - Jan. 14 -
CFPB sues Capital One for 'cheating' customers out of over $2 billion in interest
The Consumer Financial Protection Bureau announced it was suing Capital One for "cheating" customers out of more than $2 billion in interest.CNBC - Jan. 14 -
'LA Strong' logo and custom gear unveiled to aid Los Angeles wildfire recovery efforts
Los Angeles sports organizations are uniting to launch an “LA Strong” custom logo and apparel line that will raise money for organizations assisting those impacted by this week’s devasting wildfiresABC News - Jan. 10 -
US regulator plans to toughen customer protection on crypto accounts
CFPB proposes to put digital wallets under same standard as bank accountsFinancial Times - Jan. 10 -
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AT&T to credit qualifying customers after service outages: Who is eligible?
The telecommunications giant touted its new "AT&T Guarantee" in a press release issued Wednesday.The Hill - Jan. 9 -
How Narvar is using AI and data to enhance post-purchase customer experiences
How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.VentureBeat - Jan. 9 -
AT&T to Credit Customers After Internet Outages
The announcement follows a year of high-profile internet blackouts that hit several companies.The New York Times - Jan. 8 -
McDonald’s Just Announced Some ‘Major News,’ and Loyal Customers Will Be Very Happy
National problems need national solutions. But will local customers like these ideas?Inc. - Jan. 8 -
Samsung’s revival still hangs on winning Nvidia’s AI custom
South Korean group is one of only a few chipmakers with the ability to produce memory chips essential for AI applicationsFinancial Times - Jan. 8 -
Bench’s Jilted Customers Say the Accounting Startup’s Problems Began Long Before Its Abrupt Shutdown
The tax startup’s recent collapse and subsequent acquisition by Employer.com has left customers unsure about where to turn.Inc. - Jan. 8 -
Verizon settlement: Here's how much some customers are getting
Verizon customers reported receiving settlement payments well below the minimum of $15, as stipulated in agreement.CBS News - Jan. 7 -
Your Customers Are Costing You Dearly
The customer is not always right. And some of them are more expensive than they’re worth.Inc. - Jan. 7 -
Gunmen open fire on bar customers, killing 7 and wounding 5
Gunmen burst into the bar La Casita Azul and opened fire at customers, leaving bloodied bodies strewn on the floor according to local media.CBS News - Jan. 6 -
3 Ways to Stay Close to Customers, Even at Scale
Maintaining strong connections to customers is essential to business success. Here’s how to do it.Inc. - Jan. 6 -
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5 Ways to Turn Customer Renewal Cycles Into Growth Drivers in 2025
Renewals are not just about auto-renews.Inc. - Jan. 3 -
MSG Networks, home of Knicks and Rangers, goes dark for Altice USA's Optimum cable customers
MSG Networks, the regional channel that airs local games for New York teams including the Knicks, went dark for Altice USA's Optimum cable TV customers.CNBC - Jan. 1
