Latest in Customers Post Election
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‘I lost £165k to fraud in an hour’ - customers say they were let down by Revolut
Revolut was named in more complaints about fraud last year than any of the UK’s biggest banks or e-money services.Top stories - BBC News - October 14 -
During WNBA season, bars and restaurants say they saw greater customer demand for women's sports
The WNBA drew sellout crowds and unprecedented ratings in a transformational seasonSports - ABC News - October 15 -
Strella raises $4 million to automate market research with AI-powered customer interviews
Strella, an AI-powered market research startup, raises $4 million in seed funding to automate and accelerate customer insights, delivering results 10x faster and at half the cost of traditional ...Tech - VentureBeat - October 15 -
Kroger Says It Isn’t Doing Surge Pricing—So Why Are Customers So Upset?
More companies are testing new technologies that enable them to do dynamic pricing, even though customers hate it.Business - Inc. - October 16 -
How a fraudster set up a fake Coinbase website and stole $20 million from its customers
Chirag Tomar was sentenced to five years in prison for the fraud, through which he bought Porsches, Lamborghinis and a collection of luxury watches.Business - MarketWatch - October 19 -
NHS consultant who lost £39k among 100 Revolut customers contacting BBC over scams
People say they have been poorly treated by the firm after being tricked out of cash while using app.Top stories - BBC News - October 19 -
3M’s stock turns red as profit beat, but retail customers are still holding back
The maker of Post-it Notes saw it’s stock surge to a multi-year high, then pull a sharp U-turn into the red, even as earnings beat expectations.Business - MarketWatch - October 22 -
Starbucks’ latest financials sink shares, as CEO says it’s ‘harder to be a customer than it should be’
Shares of Starbucks fell on Tuesday after the coffee chain offered fresh signs of its struggle to bring back consumers, saying its turnaround efforts “will take time” as its new chief executive ...Business - MarketWatch - October 23 -
New Starbucks boss to shake up ‘overly complex’ menu to win back customers
Brian Niccol aims to turn around coffee chain, which has reported falling sales, revenue and profits. The new boss of Starbucks has pledged to shake up its “overly complex menu” in an effort to ...World - The Guardian - October 23 -
Call Of Duty: Black Ops 6 - How Custom Loadouts Work In BO6 Zombies
Call of Duty: Black Ops 6 brings the return of Treyarch's traditional, round-based Zombies. There are two maps to choose from, with Liberty Falls being a more casual map and Terminus being a ...Tech - GameSpot - October 25 -
Wisconsin pizzeria apologizes after customers get high from pizzas accidentally contaminated with THC
The pizzeria explained that the dough was mistakenly made with THC oil.Politics - The Hill - October 26 -
JPMorgan begins suing customers who allegedly stole thousands of dollars in 'infinite money glitch'
JPMorgan is investigating thousands of cases related to the glitch, which highlights the risk that social media can amplify vulnerabilities found at a bank.Business - CNBC - October 28 -
Lucid has high expectations for new Gravity SUV as customer orders set to open
The Gravity is Lucid's second vehicle following the Air sedan, which the luxury EV manufacturer has been selling in small numbers since late 2021.Business - CNBC - October 29 -
After viral 'Chase glitch,' JPMorgan sues customers over $661K in check fraud
They thought it was a fast-pass to free money. Instead, they're being sued.Politics - The Hill - October 29 -
Lucid has high expectations for new Gravity SUV as customer orders set to open
Electric vehicle startup Lucid Group is counting on its upcoming Gravity SUV to assist the automaker in a “significant increase” in sales volumes to narrow the company’s losses, according to CEO ...Top stories - NBC News - October 29 -
Customers Say a Vacation Club Managed by Hyatt Tricked Them Into Signing Pricey Contracts
Consumers claim they were duped by a vacation club managed by Hyatt. Some are locked into 40-year, $50,000 contracts that they say offer few rewards.Top stories - The New York Times - October 31 -
Higher UK air taxes will not deter private jet customers, industry bosses say
Passenger duty will increase 50 per cent for the largest private jets in 2026World - Financial Times - November 1 -
Chippy owner calls out customer over his online review of 'hot delivery girl'
Robinson's Traditional Fish & Chips says it has to set boundaries so its staff can feel safe.Top stories - BBC News - November 1 -
Charter’s broadband saga may have bottomed. Has its stock done the same?
Charter shed 110,000 internet customers in the quarter, but a MoffettNathanson analyst thinks the rate of decline has bottomed out.Business - MarketWatch - 6 days ago -
McDonald’s Just Got Some Really Good News, and Loyal Customers Will Be Very Happy
That which was broken, can soon be fixed.Business - Inc. - 5 days ago -
Starbucks’ New CEO Says His Plan to Win Back Customers Involves 200,000 Sharpies. It Just Might Work
CEO Brian Niccol has a plan to ‘bring back Starbucks.’Business - Inc. - 4 days ago -
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Post-Affirmative Action, Is Sustained Campus Diversity Suspicious?
There are perfectly legal explanations for why schools’ demographics might not change after the fall of affirmative action.Top stories - The New York Times - October 16 -
Retail sales post solid gain in September, showing a continued strong economy
Retail sales increased 0.4% in September, with strength in a broad range of categories that overcame weak gas and auto spending, the U.S. Commerce Department said Wednesday.Business - MarketWatch - October 17
