Customers Love - QuikReader

LEGO Is Testing a Brilliant Idea That Customers Will Love, But It All Ends Next Week

The LEGO Brick Take Back pilot is a smart way to learn more about keeping more bricks in play.

Business - Inc. - 13 hours ago

Super Micro Computer Stock Crashes, Wall Street Concerns Grow

Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.

Business - Inc. - November 1

Custom-Made Shoes: Comfort in a Box

Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.

Lifestyle - The New York Times - November 12

Bulgari Puts the Focus on Customer Experience

Laura Burdese, recently appointed to the jewelry house’s new post of deputy chief executive, talks about retail, heritage and her own jewelry purchase.

Lifestyle - The New York Times - 2 days ago

Giving Love

The act of giving a gift is a vehicle for showing people how you feel. Here are tips to find the perfect present.

World - The New York Times - 15 hours ago

This Is the Wrong Way to Talk to Your Customers Post-Election

Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.

Business - Inc. - November 7

Starbucks app goes down, customers complain

The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.

TSMC Pauses Chip Shipments to Chinese Customers

The Taiwanese chip giant will halt shipments to Chinese companies after some of its most advanced chips ended up with Huawei.

Business - The New York Times - November 10

A New Streaming Customer Emerges: The Subscription Pauser

Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.

Business - The Wall Street Journal - November 11

As a Gift, Custom Art Can Be Something Special

Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.

Lifestyle - The New York Times - November 12

3 Holiday Shopping Trends to Improve Customer Experience

Prepare your customer service team for the holiday rush with these insights.

Business - Inc. - November 15

What Spirit Airlines' bankruptcy means for customers

Spirit Airlines is filing for bankruptcy ahead of the busy holiday travel season. The budget airline has faced multiple setbacks recently, including rising labor costs and a failed merger with ...

Customers flock to beloved Texas pie shop for Thanksgiving

Houston's Flying Saucer Pie Company has a devoted following, with people camping out overnight and lines up to half a mile long to get dessert for Thanksgiving. Janet Shamlian takes a look at what ...

Wayfair customers are more price conscious, have cut spending as election nears

Wayfair’s stock turned lower as some downbeat comments about the home-goods seller’s customers followed an earnings beat.

Business - MarketWatch - November 1

Scottish smart meter customers face north-south energy divide

Technology differences mean meters in northern England and Scotland may not work properly, energy firm body admits.

Fatal stabbing: 'My customers were attacked from behind'

Market vendor Adam Kadirzadah says a man armed with a big knife attacked people at his fruit stall.

Mattel’s New ‘Wicked’ Doll Line Sent Customers to a Porn Site

It’s just the latest in a long series of marketing flubs from big brands.

Business - Inc. - November 11

What happens to customer data as 23andMe goes out of business?

Millions of people have sent their DNA to be analyzed by 23andMe in order to learn their genealogy and risk for certain health issues. But with the company falling on hard times, and not bound by ...