Customers Expect - QuikReader

Strella raises $4 million to automate market research with AI-powered customer interviews

Strella, an AI-powered market research startup, raises $4 million in seed funding to automate and accelerate customer insights, delivering results 10x faster and at half the cost of traditional ...

Tech - VentureBeat - October 15

Kroger Says It Isn’t Doing Surge Pricing—So Why Are Customers So Upset?

More companies are testing new technologies that enable them to do dynamic pricing, even though customers hate it.

Business - Inc. - October 16

How a fraudster set up a fake Coinbase website and stole $20 million from its customers

Chirag Tomar was sentenced to five years in prison for the fraud, through which he bought Porsches, Lamborghinis and a collection of luxury watches.

Business - MarketWatch - October 19

NHS consultant who lost £39k among 100 Revolut customers contacting BBC over scams

People say they have been poorly treated by the firm after being tricked out of cash while using app.

3M’s stock turns red as profit beat, but retail customers are still holding back

The maker of Post-it Notes saw it’s stock surge to a multi-year high, then pull a sharp U-turn into the red, even as earnings beat expectations.

Business - MarketWatch - October 22

Starbucks’ latest financials sink shares, as CEO says it’s ‘harder to be a customer than it should be’

Shares of Starbucks fell on Tuesday after the coffee chain offered fresh signs of its struggle to bring back consumers, saying its turnaround efforts “will take time” as its new chief executive ...

Business - MarketWatch - October 23

New Starbucks boss to shake up ‘overly complex’ menu to win back customers

Brian Niccol aims to turn around coffee chain, which has reported falling sales, revenue and profits. The new boss of Starbucks has pledged to shake up its “overly complex menu” in an effort to ...

World - The Guardian - October 23

Call Of Duty: Black Ops 6 - How Custom Loadouts Work In BO6 Zombies

Call of Duty: Black Ops 6 brings the return of Treyarch's traditional, round-based Zombies. There are two maps to choose from, with Liberty Falls being a more casual map and Terminus being a ...

Tech - GameSpot - October 25

Wisconsin pizzeria apologizes after customers get high from pizzas accidentally contaminated with THC

The pizzeria explained that the dough was mistakenly made with THC oil.

Politics - The Hill - October 26

JPMorgan begins suing customers who allegedly stole thousands of dollars in 'infinite money glitch'

JPMorgan is investigating thousands of cases related to the glitch, which highlights the risk that social media can amplify vulnerabilities found at a bank.

Business - CNBC - October 28

After viral 'Chase glitch,' JPMorgan sues customers over $661K in check fraud

They thought it was a fast-pass to free money. Instead, they're being sued.

Politics - The Hill - October 29

Customers Say a Vacation Club Managed by Hyatt Tricked Them Into Signing Pricey Contracts

Consumers claim they were duped by a vacation club managed by Hyatt. Some are locked into 40-year, $50,000 contracts that they say offer few rewards.

Top stories - The New York Times - October 31

Higher UK air taxes will not deter private jet customers, industry bosses say

Passenger duty will increase 50 per cent for the largest private jets in 2026

World - Financial Times - November 1

Chippy owner calls out customer over his online review of 'hot delivery girl'

Robinson's Traditional Fish & Chips says it has to set boundaries so its staff can feel safe.

McDonald’s Just Got Some Really Good News, and Loyal Customers Will Be Very Happy

That which was broken, can soon be fixed.

Business - Inc. - November 2

Starbucks’ New CEO Says His Plan to Win Back Customers Involves 200,000 Sharpies. It Just Might Work

CEO Brian Niccol has a plan to ‘bring back Starbucks.’

Business - Inc. - 6 days ago

Walmart Is Testing a Smart New Idea, and Its Most Loyal Customers Will Be Very Happy

We’re not going back to how things were. But maybe the future can be better.

Business - Inc. - 13 hours ago

Starbucks’s new CEO is making changes — here’s what customers and industry experts think of them

“It’s about time they stopped charging for all the different milks,” said one restaurant-industry consultant.

Business - MarketWatch - 11 hours ago

While Europe frets, India expects

European foreboding about peace and stability in the world finds little echo in New Delhi

Business - Financial Times - October 14

Casabrews 5700PRO Review: Exceeding Expectations

This all-in-one espresso machine delivers on quality with minimal fuss.

Tech - Wired - October 16

Inheritance tax increases expected in Budget

It is not known how many people are likely to end up paying more under the government's plan.

Sources: Middleton expected to miss opener

Bucks star Khris Middleton, who is rehabbing from offseason ankle surgeries, is expected to miss Wednesday's season opener against the 76ers, sources told ESPN.

Sports - ESPN - October 21

WPP Returns to Growth, Beating Expectations

WPP reported a surprise rise in organic revenue for the third quarter, returning to growth after declines in previous quarters, as it benefited from higher spending among its bigger clients and a ...

Business - The Wall Street Journal - October 23

Bloomsbury to beat expectations on ‘romantasy’ boom

Publisher reports best-ever first half as sales of authors such as Sarah J Maas and JK Rowling continue to soar

Business - Financial Times - October 24

Bud Light Owner's U.S. Sales Bounce Back After Boycott

After over a year of seeing its American sales hammered by a boycott, Anheuser-Busch InBev said its U.S. sales had bounced back, helping the Bud Light owner partly outweigh big drops internationally.

Business - The Wall Street Journal - October 31

Here's the weather expected for Halloween night

Weather in the Northeast will be warmer than usual during Halloween, a change from what's usually a cold night for families who will be out trick-or-treating. CBS News' Lana Zak breaks down what's ...

What to expect on US election night

Don’t anticipate results tonight, but there will be some early indicators

World - Financial Times - 4 days ago

FirstFT: Decision day in America

Also in today’s newsletter, Boeing workers vote to end strike and Ukraine encounters first North Korean troops on the battlefield