Customers Expect Next

5 Signals From Customers That Your Brand Relationship Is Healthy

Brand perception is more dependent on customer relationships than products and services.

Business - Inc. - October 27

Netflix Just Announced Its Smartest Idea Yet. Customers Are Going to Love It

The streaming giant is making it easier for customers to share what they love.

Business - Inc. - October 28

JP Morgan sues customers over viral TikTok cheque fraud

“Infinite money glitch” allowed the withdrawal of funds from cheques before they were cleared by the bank.

JPMorgan Chase Sues Four Customers for Bank Fraud Seen in Viral TikToks

The people deposited fake checks and withdrew large sums from Chase ATMs, the lawsuits said.

Business - The Wall Street Journal - October 29

Wayfair customers are more price conscious, have cut spending as election nears

Wayfair’s stock turned lower as some downbeat comments about the home-goods seller’s customers followed an earnings beat.

Business - MarketWatch - November 1

What's next for the Menendez brothers?

A district attorney will argue for the brothers' resentencing on Friday - but freedom is still a long way off.

The next big trend for VR: Multiplayer

Multiplayer games are taking over the VR sales charts. Despite being a tougher development roadmap, there is wisdom in pursing this audience.

Tech - VentureBeat - October 23

Is Smith England's next number three?

Jamie Smith is proving to be England's man for a crisis, while Ollie Pope is struggling to avoid a crisis of his own, writes Stephan Shemilt.

Where Hurricane Rafael Goes Next

The storm is turning left, moving across the Gulf of Mexico. Forecasters are still uncertain of exactly where the hurricane will go later this weekend.

Top stories - The New York Times - 2 days ago

Who are the contenders for Trump's next administration?

On the Friday after Election Day, President-elect Donald Trump and his team are racing to staff the incoming administration. CBS News' Scott MacFarlane reports on the names being floated for ...

‘I lost £165k to fraud in an hour’ - customers say they were let down by Revolut

Revolut was named in more complaints about fraud last year than any of the UK’s biggest banks or e-money services.

During WNBA season, bars and restaurants say they saw greater customer demand for women's sports

The WNBA drew sellout crowds and unprecedented ratings in a transformational season

Sports - ABC News - October 15

Strella raises $4 million to automate market research with AI-powered customer interviews

Strella, an AI-powered market research startup, raises $4 million in seed funding to automate and accelerate customer insights, delivering results 10x faster and at half the cost of traditional ...

Tech - VentureBeat - October 15

Kroger Says It Isn’t Doing Surge Pricing—So Why Are Customers So Upset?

More companies are testing new technologies that enable them to do dynamic pricing, even though customers hate it.

Business - Inc. - October 16

How a fraudster set up a fake Coinbase website and stole $20 million from its customers

Chirag Tomar was sentenced to five years in prison for the fraud, through which he bought Porsches, Lamborghinis and a collection of luxury watches.

Business - MarketWatch - October 19

NHS consultant who lost £39k among 100 Revolut customers contacting BBC over scams

People say they have been poorly treated by the firm after being tricked out of cash while using app.

3M’s stock turns red as profit beat, but retail customers are still holding back

The maker of Post-it Notes saw it’s stock surge to a multi-year high, then pull a sharp U-turn into the red, even as earnings beat expectations.

Business - MarketWatch - October 22

Starbucks’ latest financials sink shares, as CEO says it’s ‘harder to be a customer than it should be’

Shares of Starbucks fell on Tuesday after the coffee chain offered fresh signs of its struggle to bring back consumers, saying its turnaround efforts “will take time” as its new chief executive ...

Business - MarketWatch - October 23

New Starbucks boss to shake up ‘overly complex’ menu to win back customers

Brian Niccol aims to turn around coffee chain, which has reported falling sales, revenue and profits. The new boss of Starbucks has pledged to shake up its “overly complex menu” in an effort to ...

World - The Guardian - October 23

Call Of Duty: Black Ops 6 - How Custom Loadouts Work In BO6 Zombies

Call of Duty: Black Ops 6 brings the return of Treyarch's traditional, round-based Zombies. There are two maps to choose from, with Liberty Falls being a more casual map and Terminus being a ...

Tech - GameSpot - October 25

Wisconsin pizzeria apologizes after customers get high from pizzas accidentally contaminated with THC

The pizzeria explained that the dough was mistakenly made with THC oil.

Politics - The Hill - October 26

JPMorgan begins suing customers who allegedly stole thousands of dollars in 'infinite money glitch'

JPMorgan is investigating thousands of cases related to the glitch, which highlights the risk that social media can amplify vulnerabilities found at a bank.

Business - CNBC - October 28

After viral 'Chase glitch,' JPMorgan sues customers over $661K in check fraud

They thought it was a fast-pass to free money. Instead, they're being sued.

Politics - The Hill - October 29

Customers Say a Vacation Club Managed by Hyatt Tricked Them Into Signing Pricey Contracts

Consumers claim they were duped by a vacation club managed by Hyatt. Some are locked into 40-year, $50,000 contracts that they say offer few rewards.

Top stories - The New York Times - October 31

Higher UK air taxes will not deter private jet customers, industry bosses say

Passenger duty will increase 50 per cent for the largest private jets in 2026

World - Financial Times - November 1

Chippy owner calls out customer over his online review of 'hot delivery girl'

Robinson's Traditional Fish & Chips says it has to set boundaries so its staff can feel safe.

McDonald’s Just Got Some Really Good News, and Loyal Customers Will Be Very Happy

That which was broken, can soon be fixed.

Business - Inc. - November 2

Starbucks’ New CEO Says His Plan to Win Back Customers Involves 200,000 Sharpies. It Just Might Work

CEO Brian Niccol has a plan to ‘bring back Starbucks.’

Business - Inc. - 6 days ago

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