Latest in Customer Success
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How to Ensure Your Customer Success Software Delivers Efficient Results
Key questions to answer before you get started with customer success software.Inc. - 17h -
How to Design Customer Success Teams to Boost Growth and Retention
A lot depends on what growth stage you’re in.Inc. - 6d -
Why Successful Leaders Think with Intention
Thought and purpose have the power to fuel long-term success and growth.Inc. - 6d -
Customer Service Could Help Grow Your Business. Here’s How
Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through word-of-mouth, loyalty, and trust.Inc. - Mar. 7 -
Customs employee accused of scheme to defraud FEMA
A U.S. Customs and Border Protection (CBP) employee was accused of a scheme to defraud the Federal Emergency Management Agency (FEMA), the Department of Justice (DOJ) said in a Wednesday release. ...The Hill - 6d -
Mastercard and Visa linked to illegal gambling sites accused of scamming UK customers
Card giants processing payments for unlicensed operators as customers report losing thousands. Mastercard and Visa are processing payments for illegal gambling websites accused of scamming UK ...The Guardian - Mar. 9 -
‘The customer isn’t always right’: top chef loses appetite for difficult diners
Andrew Sheridan is one of a number of chefs who say complaints and threats have severed the trust between restaurants and customers. Restaurant owners are abandoning the age-old “customer is always ...The Guardian - 5d -
Adobe’s new AI agents can make personal websites for your customers
Adobe's new Brand Concierge feature lets customers create websites that respond to visitors with personalization.VentureBeat - 1d -
At least 8 injured as customer rams into CarMax store in California
At least eight people were injured when a customer rammed into a CarMax store in Inglewood, California, Saturday afternoon, according to the Inglewood Police Department.NBC News - Mar. 10 -
Dollar General says some customers can no longer afford staples
Dollar General's core customer base of low-income Americans are still getting hit by inflation, with retailer seeing little improvement ahead.CBS News - 6d -
How to Envision Year-End Success at 90 Days
Leaders can look forward with confidence. It starts by taking the lessons of the first 90 days to plan for year-end success.Inc. - Mar. 12 -
With 1 Sentence, Warriors Forward Draymond Green Taught a Brilliant Lesson in Success That Transcends Basketball
Want to be successful in business and in life? Embrace a role and master it.Inc. - 5d -
Fernandes: Utd want to recreate Sporting success
Manchester United are still believing that coach Ruben Amorim will replicate the success he had at Sporting CP, club captain Bruno Fernandes said.ESPN - Mar. 11 -
How To Customize Clothes And Furniture In InZoi
InZoi , Krafton's life simulator that could serve as the first real competition for The Sims, is finally arriving in early access on March 27, but the party is starting a little bit early with the ...GameSpot - 10h -
NHL 'reevaluating' ASG after 4 Nations success
Following the runaway success of last month's 4 Nations Face-Off, which replaced the NHL's traditional All-Star Game, the league is prepared to roll out something entirely different again in ...ESPN - 14h -
City's new goal: Pep says top four a 'success'
Pep Guardiola has said that qualifying for the Champions League would make Manchester City's season "a big success."ESPN - Mar. 10 -
Kobe Bryant: To Be Remarkably Successful, You Need to Be Patiently Impatient
Founders looking turn short-term failure into long-term success need patience, but a certain kind of patience.Inc. - Mar. 13 -
T-Mobile customers to get payments up to $25K next month after data breach: Here's who qualifies
The $350 million T-Mobile agreed to pay in a 2022 class action settlement will finally start going out to customers next month.The Hill - Mar. 12 -
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Mayenda a success in Sunderland project
BBC Radio Newcastle commentator Nick Barnes assesses the impact of Eliezer Mayenda and Sunderland's efforts to bring through youth.Yahoo Sports - 21h -
Newcastle revel in 'strange smell' of success after League Cup glory
Eddie Howe hailed Newcastle's "incredible" League Cup final victory against Liverpool as proof his side are ready for a period of sustained success after finally ending their 56-year trophy ...Yahoo Sports - 3d -
Dolphins Deep Dive: What would make this a successful offseason? | VIDEO
In this Dolphins Deep Dive video, the South Florida Sun Sentinel’s Chris Perkins and David Furones discuss what Miami has to do to have a successful offseason. ©2025 South Florida Sun-Sentinel. ...Yahoo Sports - 13h -
McDonald’s Customers Will Get Their Meals With a Side of AI
The Golden Arches is joining many of its fast-food rivals in rolling out AI technology it hopes will increase efficiency, ease workflows, and boost satisfaction.Inc. - Mar. 8 -
How Trustpilot Helps Companies Build Trust With Customers
Most businesses aren’t doing a good job of measuring—and fostering—trust.Inc. - Mar. 10 -
Cooper Flagg's success, Maine's NCAA Tournament dreams giving The Pine Tree State a March Madness to remember
Maine has never been a state known for producing many college basketball success storiesCBS Sports - Mar. 12 -
Monster Hunter Wilds' Breakout Success Is Because Of Its Story, Producer Claims
Monster Hunter series producer Ryozo Tsujimoto has credited the story of Monster Hunter Wilds as being one of the primary factors behind the Capcom game's breakout success.. Tsujimoto, who was ...GameSpot - Mar. 11 -
CEO of Saffron Road food company credits "immigrant journey" for his success
Adnan Durani started his company Saffron Road in 2010 to bring foods from different cultures of the Silk Road to mainstream America. Nikki Battiste spoke to him about how his background as an ...CBS News - Mar. 12 -
Trump made the stock market a marker of success. Now he's hedging as markets dip.
When President Donald Trump wanted to make the case for his first term’s success in an interview last month, he turned to the stock market.NBC News - Mar. 11 -
Billionaire Ray Dalio attributes his success to meditation — and shares his 'best advice' for others
"Whatever success I've had in life, has been more due to my meditating than anything else," said Ray Dalio, founder of Bridgewater Associates.CNBC - 2d -
4 Nations Face-Off success has NHL rethinking 2026 All-Star plans at UBS Arena
The smashing success of the 4 Nations Face-Off is forcing the NHL to reconsider what to do next February before players go to the Milan Olympics.Yahoo Sports - 12h -
DOGE Has Deployed Its GSAi Custom Chatbot for 1,500 Federal Workers
Elon Musk’s DOGE team is automating tasks as it continues its purge of the federal workforce.Wired - Mar. 7 -
3 men randomly shoot at customers in Toronto pub, wounding 12
Police said three armed individuals entered the pub and "opened fire indiscriminately on the people sitting inside."CBS News - Mar. 8 -
How Lyft and Baked by Melissa Stay Customer-Obsessed—Even When It’s Difficult
Brian Irving, chief marketing officer at Lyft, and Melissa Ben-Ishay, founder of Baked by Melissa, talk at Inc.’s SXSW Founders House.Inc. - Mar. 10 -
Nationwide customers to get £50 each after Virgin deal
More than 12 million members will receive the money directly into their accounts by the end of April.BBC News - Mar. 11 -
Apple's row with UK government over customer data to be heard in secret
The BBC understands the dispute over accessing encrypted data is set to be heard at the High Court.BBC News - Mar. 12 -
Apple Just Did Something Truly Unexpected, and It’s Very Good News for Customers
The company lowered prices on some of its most important products.Inc. - Mar. 13 -
Trader Joe's customers warned about Gerolsteiner sparkling water bottles
Trader Joe's says some bottles of Gerolsteiner sparkling water may be cracked or damaged and should be discarded carefully.CBS News - 5d -
How This Fintech Founder Raised $300 Million and Turned His Customers Into Investors
Capitolis founder and CEO Gil Mandelzis knows how to bide his time when it comes to raising capital.Inc. - 5d -
Trump administration sends a clear message to the oil and gas industry: 'You're the customer'
The officials leading Trump's energy agenda downplayed climate change and called for more energy production to support economic growth and national security.CNBC - 4d -
How to Customize the Samsung Galaxy S25’s Best New Features
The Galaxy S25 flagships come with several clever new software tricks. Two of them—the Now Bar and the Now Brief—can be highly personalized.Wired - 3d