Customer Know Privacy

23andMe customer? What to know about the privacy of your genetic data.

Concerns about 23andMe's business prospects is raising questions about the genetic testing company's customer data.

Sleep on it: the $700 San Francisco ‘pod’ with privacy curtains and charging ports

Located in a former bank downtown, the facility has had 300 people apply for its remaining 17 rental beds. A company that rents “sleeping pods” in downtown San Francisco for $700 a month has had ...

World - The Guardian - October 31

LinkedIn hit with 310M euro fine for data privacy violations from Irish watchdog

European Union regulators have slapped LinkedIn with a 310 million euro fine for violations of the bloc’s stringent data privacy rules

Tech - ABC News - October 24

Super Micro Computer Stock Crashes, Wall Street Concerns Grow

Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.

Business - Inc. - November 1

Custom-Made Shoes: Comfort in a Box

Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.

Lifestyle - The New York Times - 2 days ago

Energy suppliers plan winter support for UK customers

Groups under pressure to step up measures as government tries to defuse pensioner fuel payments row

Business - Financial Times - October 17

Vulnerable customers had VW cars taken away

VW Finance showed "a lack of empathy", according to the Financial Conduct Authority.

Customer Data Can Be Fragmented, but HubSpot Makes It Digestible

If you want to understand your customers better, there are some simple strategies to pursue.

Business - Inc. - October 21

‘Bespoke’ private banking: the ultimate in customer service?

Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they need

Business - Financial Times - October 25

The Key to Boosting Sales: Identifying and Converting Non-Customers

Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.

Business - Inc. - October 26

JPMorgan sues customers over "infinite money" glitch

A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.

How Diwali Is Influencing Brands and Driving Customer Experience

From big box retailers to small brands, capitalizing on Diwali makes good business sense.

Business - Inc. - October 30

How to Make Ads Your Customers Want to Share

It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.

Business - Inc. - October 30

FTC sends $2.5 million to Credit Karma customers

The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.

This Is the Wrong Way to Talk to Your Customers Post-Election

Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.

Business - Inc. - November 7

Starbucks app goes down, customers complain

The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.

TSMC Pauses Chip Shipments to Chinese Customers

The Taiwanese chip giant will halt shipments to Chinese companies after some of its most advanced chips ended up with Huawei.

Business - The New York Times - 4 days ago

A New Streaming Customer Emerges: The Subscription Pauser

Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.

Business - The Wall Street Journal - 3 days ago

As a Gift, Custom Art Can Be Something Special

Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.

Lifestyle - The New York Times - 2 days ago

What You Might Know (and Not Know) on Election Night

Declaring a winner may take some time.

Top stories - The New York Times - October 29

Black Ops 6 Gets Custom Xbox Wrap, Controllers, Hoodie, And Joggers

Ahead of Call of Duty: Black Ops 6 's launch on October 25, Microsoft has announced "the Black Ops 6 collection" of accessories, including a custom Xbox Series X wrap, Elite controller, and even ...

Tech - GameSpot - October 16

Customers are withdrawing pension money over Budget uncertainty, warns AJ Bell

Wealth managers say speculation over UK tax changes is changing customer behaviour

Business - Financial Times - October 17

Google’s NotebookLM Now Lets You Customize Its AI Podcasts

The NotebookLM tool generates AI-hosted audio podcasts on any topic. Its latest update allows users to enter prompts to personalize the output. I tried it out.

Tech - Wired - October 17

First Japanese "onsen," bath house with many naked customers, opening in U.S.

One of Japan's top luxury hotel firms will open an "onsen" resort in upstate New York. Onsens are bath houses where patrons relax naked together in mineral-rich water of various temperatures.

Schlumberger’s stock slumps as falling oil prices turn customers cautious

Schlumberger’s stock slumps after revenue misses expectations amid “cautious spending” by some international customers as oil prices fell.

Business - MarketWatch - October 18

Volkswagen fined £5.4m for mistreating customers; UK interest rates ‘to fall to 2.75%’ next year – business live

Volkswagen Finance has agreed to pay over £21.5m in redress to around 110,000 customers who may have suffered harm because of its failings.. Volkswagen Financial Services has apologised for the ...

World - The Guardian - October 21

VW fined by UK regulator for treatment of customers in financial trouble

Carmaker’s lending arm hit with £5.4mn penalty and agrees to pay £21.5mn to 110,000 borrowers

Business - Financial Times - October 21

RH spooked customers with price hikes. These moves could be luring them back.

Art Deco-era designs, along with reclining furniture — an area RH long shied from — are resonating with shoppers, Wedbush analysts said.

Business - MarketWatch - October 21

Walmart will start delivering prescriptions to customers' doorsteps as CVS and Walgreens struggle

Walmart will start delivering medications in six states, but plans to offer prescription delivery in nearly every state by the end of January.

Business - CNBC - October 22

Peloton partners with Costco to sell Bike+ as it looks to reach young, wealthy customers

Peloton has been working to grow sales and stem its losses and has had to work harder to accomplish both of those goals as customer acquisition costs rise.

Business - CNBC - October 22

Peloton partners with Costco to sell Bike+ as it looks to reach young, wealthy customers

Peloton’s stationary bikes will soon sell at Costco’s stores and on its website as the beleaguered fitness company looks for new ways to reach younger and affluent customers, Peloton is set to ...

Starbucks boss shakes up menu to win back customers

The coffee shop chain has also promised to look at pricing and staffing to prevent bottlenecks

Quarter Pounders are off the menu at 20% of McDonald's in US as E. coli cases are investigated

McDonald’s is working to reassure U.S. customers that its restaurants are safe even as federal investigators try to pinpoint the cause of a deadly E

Health - ABC News - October 23

10 Universal Truths You Must Remember to Boost Customer Sales

Your business success requires a pervasive focus on the customer decision process.

Business - Inc. - October 24

How "Pair Eyewear" brings affordable customization to prescription glasses

Sophia Edelstein, co-founder and co-CEO of eyewear company "Pair," joins "CBS Mornings Plus" to share how her brand is transforming the eyewear industry.

5 Signals From Customers That Your Brand Relationship Is Healthy

Brand perception is more dependent on customer relationships than products and services.

Business - Inc. - October 27

Netflix Just Announced Its Smartest Idea Yet. Customers Are Going to Love It

The streaming giant is making it easier for customers to share what they love.

Business - Inc. - October 28

Latest in Customer Know Privacy

23andMe customer? What to know about the privacy of your genetic data.

Sleep on it: the $700 San Francisco ‘pod’ with privacy curtains and charging ports

LinkedIn hit with 310M euro fine for data privacy violations from Irish watchdog

Super Micro Computer Stock Crashes, Wall Street Concerns Grow

Custom-Made Shoes: Comfort in a Box

Energy suppliers plan winter support for UK customers

Vulnerable customers had VW cars taken away

Customer Data Can Be Fragmented, but HubSpot Makes It Digestible

‘Bespoke’ private banking: the ultimate in customer service?

The Key to Boosting Sales: Identifying and Converting Non-Customers

JPMorgan sues customers over "infinite money" glitch

How Diwali Is Influencing Brands and Driving Customer Experience

How to Make Ads Your Customers Want to Share

FTC sends $2.5 million to Credit Karma customers

This Is the Wrong Way to Talk to Your Customers Post-Election

Starbucks app goes down, customers complain

TSMC Pauses Chip Shipments to Chinese Customers

A New Streaming Customer Emerges: The Subscription Pauser

As a Gift, Custom Art Can Be Something Special

What You Might Know (and Not Know) on Election Night

Black Ops 6 Gets Custom Xbox Wrap, Controllers, Hoodie, And Joggers

Customers are withdrawing pension money over Budget uncertainty, warns AJ Bell

Google’s NotebookLM Now Lets You Customize Its AI Podcasts

First Japanese "onsen," bath house with many naked customers, opening in U.S.

Schlumberger’s stock slumps as falling oil prices turn customers cautious

Volkswagen fined £5.4m for mistreating customers; UK interest rates ‘to fall to 2.75%’ next year – business live

VW fined by UK regulator for treatment of customers in financial trouble

RH spooked customers with price hikes. These moves could be luring them back.

Walmart will start delivering prescriptions to customers' doorsteps as CVS and Walgreens struggle

Peloton partners with Costco to sell Bike+ as it looks to reach young, wealthy customers

Peloton partners with Costco to sell Bike+ as it looks to reach young, wealthy customers

Starbucks boss shakes up menu to win back customers

Quarter Pounders are off the menu at 20% of McDonald's in US as E. coli cases are investigated

10 Universal Truths You Must Remember to Boost Customer Sales

How "Pair Eyewear" brings affordable customization to prescription glasses

5 Signals From Customers That Your Brand Relationship Is Healthy

Netflix Just Announced Its Smartest Idea Yet. Customers Are Going to Love It

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