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Building Your Customer Success Team? Consider a Fractional Manager
Fractional customer success can bridge your business and customer needs.Business - Inc. - 9 hours ago -
Super Micro Computer Stock Crashes, Wall Street Concerns Grow
Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.Business - Inc. - November 1 -
Custom-Made Shoes: Comfort in a Box
Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.Lifestyle - The New York Times - 4 days ago -
Custom-Made Shoes: Comfort in a Box
Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.Lifestyle - The New York Times - 4 days ago -
Vulnerable customers had VW cars taken away
VW Finance showed "a lack of empathy", according to the Financial Conduct Authority.Top stories - BBC News - October 21 -
Customer Data Can Be Fragmented, but HubSpot Makes It Digestible
If you want to understand your customers better, there are some simple strategies to pursue.Business - Inc. - October 21 -
‘Bespoke’ private banking: the ultimate in customer service?
Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they needBusiness - Financial Times - October 25 -
The Key to Boosting Sales: Identifying and Converting Non-Customers
Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.Business - Inc. - October 26 -
JPMorgan sues customers over "infinite money" glitch
A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.Top stories - CBS News - October 29 -
How Diwali Is Influencing Brands and Driving Customer Experience
From big box retailers to small brands, capitalizing on Diwali makes good business sense.Business - Inc. - October 30 -
How to Make Ads Your Customers Want to Share
It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.Business - Inc. - October 30 -
FTC sends $2.5 million to Credit Karma customers
The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.Top stories - CBS News - October 31 -
This Is the Wrong Way to Talk to Your Customers Post-Election
Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.Business - Inc. - November 7 -
Starbucks app goes down, customers complain
The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.Top stories - CBS News - November 8 -
TSMC Pauses Chip Shipments to Chinese Customers
The Taiwanese chip giant will halt shipments to Chinese companies after some of its most advanced chips ended up with Huawei.Business - The New York Times - 6 days ago -
A New Streaming Customer Emerges: The Subscription Pauser
Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.Business - The Wall Street Journal - 5 days ago -
As a Gift, Custom Art Can Be Something Special
Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.Lifestyle - The New York Times - 4 days ago -
3 Holiday Shopping Trends to Improve Customer Experience
Prepare your customer service team for the holiday rush with these insights.Business - Inc. - Yesterday -
As a Gift, Custom Art Can Be Something Special
Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.Lifestyle - The New York Times - 4 days ago -
The Fight Over the Chrysler Building Escalates
Office tenants are caught in the middle and the building’s fate remains unclear.Lifestyle - The New York Times - November 4 -
After famously trading away draft picks, the Rams have a new core full of them
When the Rams traded Jalen Ramsey to Miami in 2023, it was the first domino in Los Angeles' roster-building evolution.Sports - ESPN - 5 days ago -
Why North Korea Is Building Drones
Analysts say the low-cost weapons are attractive to Mr. Kim, who is intent on modernizing North Korea’s military.Top stories - The New York Times - Yesterday -
Why North Korea Is Building Drones
Analysts say the low-cost weapons are attractive to Mr. Kim, who is intent on modernizing North Korea’s military.World - The New York Times - Yesterday -
Kristina Blahnik on switching architecture for Manolos
Manolo Blahnik’s niece led the British luxury shoemaker to its best ever financial performance in 2022Business - Financial Times - 6 days ago -
Plan to build houses next to Premier Inn fails
The hotel giant said it would have helped in “a modest way” to provide new houses in West Berkshire.Sports - Yahoo Sports - October 18 -
How to Build an Exceptional Small-Business Brand
Remember, the brand is what pays the bills.Business - Inc. - October 19 -
How chef Andrew Black is building a food empire
Chef Andrew Black is creating a food empire in Oklahoma City. The James Beard Award-winning chef and cookbook author recently opened his fourth restaurant in the historic Skirvin Hotel. Michelle ...Top stories - CBS News - October 19 -
Ministers to oversee HS2 build as costs 'spiral'
The transport secretary also commissions a new independent review of the high-speed rail project.Top stories - BBC News - October 20 -
Lego architect recreates iconic buildings from across Wales
From Penarth Pier, to Wrexham's Racecourse Ground, a Lego artist delights fans with his creations.Top stories - BBC News - October 20 -
How the N.F.L. Builds a Fan Base in Ireland
The league is trying to ensure that sponsors, media partners and enthusiasm are in place before committing to playing a game in the country.Business - The New York Times - October 20 -
Microsoft Will Let Clients Build Their Own AI Agents
In November, customers can start using Copilot Studio to make their own AI apps to perform many routine tasks.Business - Inc. - October 21 -
Conservatives seek to build on recent court wins on education
Conservatives have had an aggressive and largely successful campaign in recent years taking education issues to the court system, a combination of decades of ground work, a better political climate ...Politics - The Hill - October 22 -
How This Founder Is Building the 401(K) for the Working Class
Dashell Laryea, the co-founder and CEO of Ezra Financial, believes that employer-supported emergency savings accounts will help workers gain financial security and access to the American Dream.Business - Inc. - October 22 -
How to Build Your Brand by Writing Your Book
These eight steps will guide you through the entire book journey.Business - Inc. - October 23 -
How to Build a Magnetic Culture for Entry-Level Talent
In the current labor market, a good workplace culture can attract and retain talent for your organization.Business - Inc. - October 25 -
‘Defensible’ Ideas Helped These Founders Build Brand Loyalty
The founders of Good Culture, Sheertex and Dreamday discussed their updated approach to branding at the Inc. 5000 conference.Business - Inc. - October 25 -
Build an Ethical Business When Others Aren’t
Five ways to turn “doing the right thing” into a competitive advantage that builds trust with customers.Business - Inc. - November 4 -
Building at struggling HBCU Knoxville College destroyed in fire
A long-shuttered administration building at struggling Knoxville College, a historically Black institution, was destroyed in a fire Monday night, officials said.Top stories - NBC News - November 5 -
Anything but Big Easy: New Orleans has a Zion roster problem
There has never been a player like Zion and that makes the blueprint to success all the more challenging.Sports - Yahoo Sports - November 5