Chase UK tops latest banking customer satisfaction survey

The US-owned bank beats Monzo and Starling in twice-yearly rankings for the first time

Topics

UK banks to lobby Reeves on hiring top foreign talent

Chancellor’s meeting with financial services groups expected to focus on visas, regulation and tax
Financial Times - Feb. 12
UK statistics agency to scrap one of main household surveys

Decision comes as ONS struggles with falling response rates to surveys behind headline economic statistics
Financial Times - Feb. 7
UK banks to detail IT failures after Barclays outage

MPs on Treasury select committee request information from past two years
Financial Times - Feb. 10
£276bn held in UK bank accounts that pay no interest

Consumers urged to switch to avoid inflation eroding value of their cash
Financial Times - 5d
Poor customer service hitting trust in UK tax authority

Both individuals and most businesses have lost faith in HMRC, spending watchdog finds
Financial Times - Feb. 10
Jamie Dimon Dismisses JPMorgan Chase Employees’ RTO Complaints and Scorns the Bank’s Earlier DEI Efforts

The CEO has had it with staff complaining about his strict return-to-office orders. Leaks from a company town hall meeting also indicate he views the bank’s DEI programs as ‘wasted money.’
Inc. - 5d
UK to change ‘unintended’ non-dom hit to overseas bank accounts

The effect of the provision would be reversed pending ministerial sign-off, a Treasury official said
Financial Times - Feb. 11
Bank results poke a hole through UK economic clouds

Barclays and NatWest’s numbers suggest there are reasons to be optimistic
Financial Times - 5d
UK risks ‘going bust’ chasing net zero, says GB News backer Sir Paul Marshall

Hedge fund boss speaks ahead of right-leaning Arc conference in London next week
Financial Times - 5d

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