When Your Roommate Is the Worst

4 Lessons From the Worst and Best Customer Service

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Inc. - 26m

All the best and worst moments of the 2025 Grammys, as they happened

Follow along as pop music critic Mikael Wood and staff writer August Brown discuss the 2025 Grammys' biggest winners, best performances and most jaw-dropping moments.

Los Angeles Times - 2d

1st migrant flight lands at Guantanamo Bay, carrying 'worst of the worst'

The first flight carrying migrants to Guantanamo Bay arrived Tuesday evening, a U.S. Transportation Command official said.

ABC News - 17h

What to do when the computer says no

Simply adding a human review process to an algorithmic decision doesn’t make tricky trade-offs disappear

Financial Times - 1d

2025 Grammys: Best and Worst Moments

Doechii and Chappell Roan brought dramatic performances and heartfelt speeches, new artists stole the spotlight and men took a back seat at the 67th annual awards.

The New York Times - 2d

In defence of seeing Taylor Swift live ... when you’re in your 50s | Sarfraz Manzoor

Some say it’s embarrassing. But as a ‘Swiftie dad’ attending the Eras tour, I felt the same rush as seeing Oasis in 1994. This year, assuming I can get a ticket, I will be seeing Oasis on their ...

The Guardian - 2d

Blackhawks' Best & Worst 2024 Off-Season Addition

The Blackhawks have had some hits and misses from the group of veterans brought in last off-season.

Yahoo Sports - 5d

Waiting for your tax refund? When it could come, and how to track it

Getting some money back from your taxes? Here's how to track it.

The Hill - 5d

Review: In the dark lark 'Companion,' it's hard to trust your date when AI is a factor

Sophie Thatcher coolly holds down the center of a horror-comedy that's closer in tone to the entertaining silliness of 'M3GAN' than anything truly disturbing.

Los Angeles Times - 5d

When ‘Cancer’ Gets in the Way of Treatment

Some oncologists suggest that, for certain early cancers not at risk of spreading, the term “cancer” should be avoided.

The New York Times - Jan. 29

What happens when your CD account matures?

Is your CD account approaching its maturity date? Here's what may happen next (and what to do before that).

CBS News - Jan. 27

Here It Is, the Worst Slack Bug

A glitch in Slack makes it possible to accidentally send your entire DM history with one person to other coworkers. Ask me how I know.

Wired - Jan. 27

When Gold Is What We Wear

An exhibition in Paris focuses on the precious metal’s use on clothing through the ages.

The New York Times - Jan. 26

When Is Neurodiversity an Excuse for Rudeness?

How to deal with a colleague who won’t even try to make nice.

The New York Times - Jan. 26

How to lower your investment risk when stocks are so expensive

Also, President Trump’s dominance of AI; cryptocurrency in the first week of his second term; his change-of-mind about tax deductions; and other personal-finance coverage.

MarketWatch - Jan. 25

When Your Son Goes MAGA

Some liberal parents face a new, unexpected challenge: how to talk to their children who voted for Donald J. Trump.

The New York Times - Jan. 24

Amorim regrets 'worst in United history' comment

Ruben Amorim has said he regrets saying his Manchester United team might be the worst in the club's history and insisted he was pointing the finger of blame at himself rather than his players.

ESPN - Jan. 22

The 2024 election exposed Republicans' worst weakness

The 2024 election exposed a vulnerability for Republicans, relying heavily on individual donors, which leaves them exposed in the 2026 midterms and beyond.

The Hill - Jan. 22

Borderlands Is Up For Worst Movie And More At The Razzies

The beginning of the year is typically awards season in Hollywood, as last year's films are nominated for the top prizes in the industry. Similarly, the worst films of the year aren't left out in ...

GameSpot - Jan. 22

Netflix is raising prices again: Here's when, and how much your bill is going up

Don't look now, but your Netflix bill is about to go up.

The Hill - Jan. 21

Warriors drubbed in worst home loss of Kerr era

After suffering the worst home loss of the Steve Kerr era, a 125-85 defeat to the Boston Celtics on Monday at Chase Center, Stephen Curry told reporters he'd like to see if the Golden State ...

ESPN - Jan. 21

Warriors thrashed in worst home defeat under Kerr

Steve Kerr suffers the heaviest home defeat of his Golden State reign as the Warriors lose 125-85 against the Boston Celtics.

BBC News - Jan. 21

Amorim: We are worst Man United team in history

Ruben Amorim has said he will not change his style even though his team are being the "worst in the history of Manchester United."

ESPN - Jan. 20

When the Retirement Community Goes Bankrupt

It doesn’t happen often. But when it does, some residents risk losing everything.

The New York Times - Jan. 20

Where is the upcoming winter storm likely to hit worst?

Nearly 70 million people are under weather alerts from North Carolina to Maine as a major winter storm is expected to bring snow and ice.

ABC News - Jan. 19

The world braces for Trump, hoping for the best, unprepared for the worst

His pick for secretary of state may have given measured assessment of world affairs, but ‘crazy’ Trump will call the shots. Western allies of the US are braced for the return of Donald Trump, still ...

The Guardian - Jan. 19

OKC takes rematch in Cavs' worst loss of season

After losing the first meeting, the Thunder evened the score Thursday night in a 134-114 win over the Cavs, who suffered their worst loss of the season.

ESPN - Jan. 17

What Happens When You Turn Your Life Over to an AI Assistant?

The hosts of Uncanny Valley spent the week following the advice of AI chatbots when it came to shopping, fitness, and parenting. Here’s how it went.

Wired - Jan. 16

'Your husband's being tortured, and it's your fault'

The wife of a Ukrainian prisoner of war explains how Russia attempted to recruit her for sabotage.

BBC News - Jan. 14

Here’s when you can file your 2024 taxes — and what’s new this year with refunds, tax laws and free tax prep

Income-tax refunds averaged more than $3,100 last year. How much will they be this year?

MarketWatch - Jan. 11

Caroline Darian, daughter of Gisèle Pelicot, speaks: ‘How can you rebuild when your father is the worst sexual predator in decades?’

Last month, her father was sentenced to 20 years for drugging her mother then inviting dozens of strangers to rape her. Now their daughter tells of the ‘crushing double burden’ of being the child ...

The Guardian - Jan. 11

When Your Roommate Is the Worst

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