Latest in Starbucks Reeling Customers
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Starbucks app goes down, customers complain
The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.Top stories - CBS News - 3 hours ago -
Starbucks boss shakes up menu to win back customers
The coffee shop chain has also promised to look at pricing and staffing to prevent bottlenecksTop stories - BBC News - October 23 -
Starbucks’ latest financials sink shares, as CEO says it’s ‘harder to be a customer than it should be’
Shares of Starbucks fell on Tuesday after the coffee chain offered fresh signs of its struggle to bring back consumers, saying its turnaround efforts “will take time” as its new chief executive ...Business - MarketWatch - October 23 -
New Starbucks boss to shake up ‘overly complex’ menu to win back customers
Brian Niccol aims to turn around coffee chain, which has reported falling sales, revenue and profits. The new boss of Starbucks has pledged to shake up its “overly complex menu” in an effort to ...World - The Guardian - October 23 -
Starbucks’ New CEO Says His Plan to Win Back Customers Involves 200,000 Sharpies. It Just Might Work
CEO Brian Niccol has a plan to ‘bring back Starbucks.’Business - Inc. - 5 days ago -
Washington Post reels from Bezos decision to not endorse
The Washington Post is reeling from a decision to abstain from endorsing a presidential candidate in the 2024 election, a move that was reportedly made by billionaire owner Jeff Bezos after its ...Politics - The Hill - October 25 -
Starbucks Shares Drop After Dismal Preliminary Quarterly Earnings
“We need to fundamentally change our strategy,” the coffee giant’s new chief executive said.Business - The New York Times - October 23 -
Starbucks Is Bringing Back the Condiment Bar
Coffee chain’s CEO calls for decisive steps including a pledge not to raise U.S. prices over the next year.Business - The Wall Street Journal - October 30 -
Super Micro Computer Stock Crashes, Wall Street Concerns Grow
Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.Business - Inc. - November 1 -
‘All of this is to displace people’: Nabatieh reels from Israeli attacks on Lebanon
Airstrikes Israel says are targeting Hezbollah have killed the city’s mayor as well as civil defence workers. Middle East crisis: latest news updates Hussein Jaber, the head of Nabatieh’s ...World - The Guardian - October 19 -
Despite addition of Adams, Rodgers and Jets reeling after another loss
Aaron Rodgers and the New York Jets insist the season isn’t slipping awaySports - ABC News - October 21 -
The notorious Menendez murder mansion becomes a draw. Beverly Hills is reeling
Netflix's 'Monsters: The Lyle and Erik Menendez Story' has drawn true crime fans from all over the world to see the mansion where the 1989 murders occurred.Entertainment - Los Angeles Times - October 29 -
Reeling Jazz try to move on after Hendricks' gruesome injury
The Utah Jazz have said this season will be centered on developing their young building blocks like forward Taylor Hendricks, but now he’s likely gone for the seasonSports - ABC News - October 30 -
Heavy Rains Hit Spain, Still Reeling From Deadly Flooding
Emergency workers continued the search for victims of last week’s flash floods, while a national debate raged over who was to blame for the catastrophe.Top stories - The New York Times - 3 days ago -
Hurricane Rafael leaves Cuba reeling, moves into Gulf of Mexico
Cuba was reeling from a fierce major hurricane that ripped across the island and knocked out its power grid, after ravaging parts of the Cayman Islands and Jamaica.World - CBS News - 2 days ago -
Cuba reels as Hurricane Rafael knocks out power grid and destroys homes
Some 50,000 people took shelter in Havana after storm made landfall as category 3 on Wednesday. Cuba has been left reeling after a fierce category 3 hurricane ripped across the island, knocking ...World - The Guardian - Yesterday -
Hurricane Rafael leaves Cuba reeling after hitting as a Category 3 storm
Cuba was left picking up the pieces after a fierce Category 3 hurricane ripped across the island, destroying hundreds of homes, knocking out the country’s power grid. Areas to the south of Havana ...Top stories - NBC News - 5 hours ago -
Starbucks Scales Back Discounts Under New CEO
Brian Niccol, the company’s new chief executive, is aiming to improve cafe operations and focus more on selling premium coffee while promoting seasonal drinks.Business - The Wall Street Journal - October 14 -
Starbucks scraps 2025 guidance after fall in sales and earnings
New chief Brian Niccol vows ‘to fundamentally change our strategy’ to return to growthBusiness - Financial Times - October 22 -
Starbucks Suspends Guidance as Sales Slump Persists
The coffee chain needs to “fundamentally change” strategy, the new CEO, Brian Niccol, said. Shares fell in premarket trading.Business - The Wall Street Journal - October 23 -
Starbucks Baristas Demand Change from New CEO
Starbucks baristas hope to see their complaints taken seriously with new leadership at the helm.Business - Inc. - October 23 -
Starbucks’s CEO Steps In to Tackle Long List of Issues
Customers are turning away from the coffee giant, and its new chief executive, Brian Niccol, has to figure out how to get them back.Business - The New York Times - October 30 -
Starbucks CEO pledges to fundamentally change strategy as sales fall for third straight quarter
Investors are expecting that Niccol will share more details about his turnaround strategy during the company's conference call, scheduled for 5 p.m. ET.Business - CNBC - October 30 -
Starbucks Is Finally Fixing Its Founder’s Worst Mistake
The coffee chain bet big on a weird idea that no one but the founder wanted.Business - Inc. - October 30 -
Starbucks will stop charging extra for dairy alternatives
The change to Starbucks' policy could save some U.S. customers more than 10% on their drinks.Business - CNBC - October 30 -
‘Insider Threats’ to the Election, and Starbucks’ 4-Minute Goal
Plus, the Harris campaign sidelines BidenTop stories - The New York Times - October 31 -
Energy suppliers plan winter support for UK customers
Groups under pressure to step up measures as government tries to defuse pensioner fuel payments rowBusiness - Financial Times - October 17 -
Vulnerable customers had VW cars taken away
VW Finance showed "a lack of empathy", according to the Financial Conduct Authority.Top stories - BBC News - October 21 -
Customer Data Can Be Fragmented, but HubSpot Makes It Digestible
If you want to understand your customers better, there are some simple strategies to pursue.Business - Inc. - October 21 -
‘Bespoke’ private banking: the ultimate in customer service?
Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they needBusiness - Financial Times - October 25 -
The Key to Boosting Sales: Identifying and Converting Non-Customers
Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.Business - Inc. - October 26 -
JPMorgan sues customers over "infinite money" glitch
A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.Top stories - CBS News - October 29 -
How Diwali Is Influencing Brands and Driving Customer Experience
From big box retailers to small brands, capitalizing on Diwali makes good business sense.Business - Inc. - October 30 -
How to Make Ads Your Customers Want to Share
It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.Business - Inc. - October 30 -
FTC sends $2.5 million to Credit Karma customers
The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.Top stories - CBS News - October 31 -
This Is the Wrong Way to Talk to Your Customers Post-Election
Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.Business - Inc. - 19 hours ago -
Copp's 2 goals lead Red Wings over reeling Predators 5-2
Andrew Copp scored twice, Alex Lyon made 37 saves and the Detroit Red Wings beat the winless Nashville Predators 5-2Sports - ABC News - October 19