Snacks Customs - QuikReader

PepsiCo earnings beat estimates, but demand for drinks and snacks drops in North America

PepsiCo's earnings topped Wall Street's estimates, but the company's revenue missed expectations, as drink and snack demand fell in North America.

CNBC - 2d

Grubhub says data breach impacted unknown number of customers, drivers

It's unclear how many users were impacted by the "security incident."

The Hill - 2d

People have cut back on salty snacks, and PepsiCo misses on revenue again

PepsiCo’s stock falls after revenue misses expectations for a third-straight quarter, amid “subdued” performance trends in North America.

MarketWatch - 2d

Davey urges Starmer to start EU customs union talks

Sir Ed Davey calls for PM to use meeting with EU leaders to "fire the starting gun" on new trade deal.

BBC News - 4d

Super Bowl Wings? Broccoli May Be a Cheaper Party Snack This Year

With tariffs on the horizon, Super Bowl party platters might look a little different.

Inc. - 5d

Barclays IT glitch locks customers out of accounts for almost 24 hours

Outage comes on HMRC’s deadline day for settling self-assessment tax returns and a pay day for many workers. A serious IT glitch has left some Barclays customers locked out of their accounts ...

The Guardian - 6d

New CVS App Lets Customers Unlock Cabinets to Pick Up Products

The company said it was testing a feature on its app that would allow customers to unlock the cabinets instead of waiting for an employee to do so.

The New York Times - Jan. 30

CVS gives customers a way to get into locked cabinets

Instead of waiting for an employee to take pity on you and unlock the cabinets in the deodorant aisle, you may soon have another way to access the locked-up shampoo and ibuprofen you seek.

The Hill - Jan. 29

Virgin Money chatbot scolds customer who typed ‘virgin’

UK banks are racing to roll out generative AI tools to personalise consumer services

Financial Times - Jan. 29

Customs worker exposed by daughter's social media admits taking bribes

Omar Ambuila's daughter posted photos of herself carrying designer handbags, taking luxury vacations to Paris and driving a $330,000 Lamborghini.

CBS News - Jan. 29

Starbucks Reports Weak Earnings as It Tries to Woo Back Customers

Traffic is down, but improving. “Much of our work is just beginning,” said Brian Niccol, the chief executive.

The New York Times - Jan. 29

Starbucks Just Made a Huge Change That Will Make Customers Very Happy

Starbucks is trying to change not just how you think about its brand, but more importantly how you feel.

Inc. - Jan. 28

Starbucks Is Bringing Back the Perk Customers Love Most, and It All Starts Now

The company is now offering free refills on brewed hot and iced coffee for in-store guests.

Inc. - Jan. 28

Beehiiv’s Tyler Denk on Knowing Your Customer by Being Your Customer

The founder and author of the Big Desk Energy newsletter shares his thoughts on how to write an amazing email subject line, and more.

Inc. - Jan. 27

Record number of Hargreaves Lansdown customers vote in trust battle

Saba loses key battle to take over management of Herald trust

Financial Times - Jan. 24

Verizon Results Boosted by Higher Prices, Gain in Wireless Customers

The New York telecommunications giant’s quarterly earnings beat Wall Street forecasts as higher prices helped to boost revenue.

The Wall Street Journal - Jan. 24

Twilio hits a milestone and cheers a big AI moment for customer communications

Twilio’s stock is surging after the company gave upbeat initial results and talked up its long-term opportunity.

MarketWatch - Jan. 24

Google's Fitbit fined $12.2 million after customers burned by watches

Fitbit failed to report overheating incidents involving its Ionic watches in which customers suffered serious burns, safety regulator said.

CBS News - Jan. 23

What is the pan-Europe customs area that the EU is open to the UK joining?

Trade chief has said membership of Pan-Euro-Mediterranean convention could be part of ‘reset’ discussions. EU trade chief says it ‘could consider’ UK joining PEM Business live – latest ...

The Guardian - Jan. 23

Ministers weigh signing up UK to Europe customs scheme

EU trade chief says adding Britain to pan-European area is something Brussels ‘could consider’

Financial Times - Jan. 23

Netflix Just Revealed It’s Doing the 1 Thing Customers Were Most Afraid Of

After reporting record subscriber growth, Netflix is raising prices on its most popular plan.

Inc. - Jan. 22

Top Companies for Customer Satisfaction

Iron Mountain leads this category in the Management Top 250, followed by Intel and Ball

The Wall Street Journal - Jan. 22

Use of "aphrodisiac honey" is surging, customs officials warn

A record amount of illegally imported honey touted as a sexual enhancement -- but often tainted with erectile dysfunction drugs -- was seized in France last year.

CBS News - Jan. 20

Capital One Customers Complain of Being Locked Out of Accounts

The company said a technical issue with a third-party vendor was to blame for a disruption with deposits and payment processing that stretched into the weekend.

The New York Times - Jan. 18