Says Software Customers

PagerDuty says software customers are still being ‘prudent’ with their spending

There’s still “a higher level of scrutiny on any major purchase,” PagerDuty’s CFO says.

Business - MarketWatch - 9 hours ago

Activist Engine Capital nominates six directors at software maker Dye & Durham, sources say

Activist investor Engine Capital intends to nominate a slate of six director candidates to Canadian software maker Dye & Durham's board.

Business - CNBC - November 4

Three water firms blocked from using customer money for bonuses

The regulator Ofwat's new powers prevent bonuses being funded from customer bills.

Customers Say a Vacation Club Managed by Hyatt Tricked Them Into Signing Pricey Contracts

Consumers claim they were duped by a vacation club managed by Hyatt. Some are locked into 40-year, $50,000 contracts that they say offer few rewards.

Top stories - The New York Times - October 31

Higher UK air taxes will not deter private jet customers, industry bosses say

Passenger duty will increase 50 per cent for the largest private jets in 2026

World - Financial Times - November 1

Starbucks’ New CEO Says His Plan to Win Back Customers Involves 200,000 Sharpies. It Just Might Work

CEO Brian Niccol has a plan to ‘bring back Starbucks.’

Business - Inc. - November 3

SpaceX president says 'there is plenty of room for competition,' as Starlink nears 5 million customers

SpaceX President and COO Gwynne Shotwell urged on rivals in comments Friday, describing competition as healthy for Elon Musk's space company.

Business - CNBC - November 15

More than 3,000 fake Gibson guitars seized in California, U.S. Customs says

More than 3,000 fake Gibson guitars were seized by U.S. Customs and Border Protection in what authorities are calling the largest seizure of counterfeit musical instruments at the massive Los ...

Siemens to buy simulation software group Altair for $10.6bn

Deal likely to mark a conclusion to the consolidation in engineering software industry

Business - Financial Times - October 30

Starbucks impacted by ransomware attack on software vendor

Starbucks managers forced to rely on manual systems to handle baristas' pay, but customers unaffected.

Apple launches the iPhone into the AI era with free software update

Apple has released a free software update that will inject its first dose of artificial intelligence into its iPhone 16 line-up as the trendsetting company tries to catch up with technology’s ...

Tech - ABC News - October 28

TCL QM7 TV Review: Great Picture, Suspect Software

TCL’s midrange TV is a top performer with one major caveat.

Tech - Wired - November 9

Nvidia earnings are a test for chip stocks as software has stolen the limelight

Nvidia’s earnings could give a jolt to other AI semiconductor plays if the outlook impresses, but don’t expect software stocks to lose shine during a seasonally strong quarter.

Business - MarketWatch - November 13

Cloud software company ServiceTitan files to go public on Nasdaq

ServiceTitan focuses on selling a variety of software to small companies, rather than enterprises.

Business - CNBC - November 18

Sony Looking To Acquire Elden Ring Dev From Software - Report

Sony, parent company of PlayStation, is reportedly in discussions to purchase Kadokawa, parent company of Elden Ring maker From Software. The two companies have been talking, and it's apparently ...

Tech - GameSpot - November 19

Sage shares surge 19% as UK software group launches buyback

Financial software provider announces plan for £400mn share buyback and raises dividend

World - Financial Times - November 20

Snowflake’s stock flies higher as software company’s outlook impresses

Snowflake’s last three earnings reports spurred negative stock reactions, but investors seem to like the company’s upbeat guidance this time around

Business - MarketWatch - 6 days ago

Huawei to launch phone with own software in sign of China-US splintering

Tech giant’s homegrown alternative to Apple’s iOS and Google’s Android is evidence sanctions have boosted company

Business - Financial Times - 2 days ago

Super Micro Computer Stock Crashes, Wall Street Concerns Grow

Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.

Business - Inc. - November 1

Custom-Made Shoes: Comfort in a Box

Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.

Lifestyle - The New York Times - November 12

JPMorgan sues customers over "infinite money" glitch

A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.

How Diwali Is Influencing Brands and Driving Customer Experience

From big box retailers to small brands, capitalizing on Diwali makes good business sense.

Business - Inc. - October 30

How to Make Ads Your Customers Want to Share

It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.

Business - Inc. - October 30

FTC sends $2.5 million to Credit Karma customers

The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.

This Is the Wrong Way to Talk to Your Customers Post-Election

Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.

Business - Inc. - November 7

Starbucks app goes down, customers complain

The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.

TSMC Pauses Chip Shipments to Chinese Customers

The Taiwanese chip giant will halt shipments to Chinese companies after some of its most advanced chips ended up with Huawei.

Business - The New York Times - November 10

A New Streaming Customer Emerges: The Subscription Pauser

Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.

Business - The Wall Street Journal - November 11

As a Gift, Custom Art Can Be Something Special

Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.

Lifestyle - The New York Times - November 12

3 Holiday Shopping Trends to Improve Customer Experience

Prepare your customer service team for the holiday rush with these insights.

Business - Inc. - November 15

What Spirit Airlines' bankruptcy means for customers

Spirit Airlines is filing for bankruptcy ahead of the busy holiday travel season. The budget airline has faced multiple setbacks recently, including rising labor costs and a failed merger with ...

Customers flock to beloved Texas pie shop for Thanksgiving

Houston's Flying Saucer Pie Company has a devoted following, with people camping out overnight and lines up to half a mile long to get dessert for Thanksgiving. Janet Shamlian takes a look at what ...

Apple introduces the first dose of artificial intelligence into its new product lineup with a free software update