Says Improving Customer

NHS must improve productivity in return for extra money, Streeting says

Health secretary says he expects value for money for taxpayers after £25 billion cash injection.

‘I lost £165k to fraud in an hour’ - customers say they were let down by Revolut

Revolut was named in more complaints about fraud last year than any of the UK’s biggest banks or e-money services.

During WNBA season, bars and restaurants say they saw greater customer demand for women's sports

The WNBA drew sellout crowds and unprecedented ratings in a transformational season

Sports - ABC News - October 15

Kroger Says It Isn’t Doing Surge Pricing—So Why Are Customers So Upset?

More companies are testing new technologies that enable them to do dynamic pricing, even though customers hate it.

Business - Inc. - October 16

NHS consultant who lost £39k among 100 Revolut customers contacting BBC over scams

People say they have been poorly treated by the firm after being tricked out of cash while using app.

Starbucks’ latest financials sink shares, as CEO says it’s ‘harder to be a customer than it should be’

Shares of Starbucks fell on Tuesday after the coffee chain offered fresh signs of its struggle to bring back consumers, saying its turnaround efforts “will take time” as its new chief executive ...

Business - MarketWatch - October 23

Customers Say a Vacation Club Managed by Hyatt Tricked Them Into Signing Pricey Contracts

Consumers claim they were duped by a vacation club managed by Hyatt. Some are locked into 40-year, $50,000 contracts that they say offer few rewards.

Top stories - The New York Times - October 31

Higher UK air taxes will not deter private jet customers, industry bosses say

Passenger duty will increase 50 per cent for the largest private jets in 2026

World - Financial Times - November 1

Starbucks’ New CEO Says His Plan to Win Back Customers Involves 200,000 Sharpies. It Just Might Work

CEO Brian Niccol has a plan to ‘bring back Starbucks.’

Business - Inc. - 5 days ago

This policy gap is harming Americans’ health — and finances, doctor group warns

Compared to other industrialized countries, the U.S. has “been behind for quite a while, so the time is definitely now” for these changes, a pediatrician told MarketWatch.

Business - MarketWatch - October 30

Intel Posts More Than $16 Billion Loss but Says Sales Outlook Is Improving

The chip maker attributed nearly $16 billion in charges to its sweeping restructuring efforts. The company’s rosy sales forecast sent shares up about 8% after hours.

Business - The Wall Street Journal - October 31

Super Micro Computer Stock Crashes, Wall Street Concerns Grow

Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.

Business - Inc. - November 1

Perceptions of crime improve in Gallup survey

Americans’ perceptions of local and nationwide crime have improved, according to a new Gallup poll, with fewer people saying crime in their area is higher. Forty-nine percent of Americans said the ...

Politics - The Hill - October 29

Will Lawrence switch improve England's attack?

England hope switching Ollie Lawrence to outside centre against Australia will enable the Bath star to bring his ball-carrying power to the fore on Saturday.

Energy suppliers plan winter support for UK customers

Groups under pressure to step up measures as government tries to defuse pensioner fuel payments row

Business - Financial Times - October 17

Vulnerable customers had VW cars taken away

VW Finance showed "a lack of empathy", according to the Financial Conduct Authority.

Customer Data Can Be Fragmented, but HubSpot Makes It Digestible

If you want to understand your customers better, there are some simple strategies to pursue.

Business - Inc. - October 21

‘Bespoke’ private banking: the ultimate in customer service?

Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they need

Business - Financial Times - October 25

The Key to Boosting Sales: Identifying and Converting Non-Customers

Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.

Business - Inc. - October 26

JPMorgan sues customers over "infinite money" glitch

A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.

How Diwali Is Influencing Brands and Driving Customer Experience

From big box retailers to small brands, capitalizing on Diwali makes good business sense.

Business - Inc. - October 30

How to Make Ads Your Customers Want to Share

It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.

Business - Inc. - October 30

FTC sends $2.5 million to Credit Karma customers

The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.

This Is the Wrong Way to Talk to Your Customers Post-Election

Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.

Business - Inc. - 21 hours ago

Starbucks app goes down, customers complain

The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.

UK to raise bank ringfencing threshold to ‘improve competitiveness’

Wider package of reforms expected ‘as soon as parliamentary time allows’, says minister

Business - Financial Times - October 15

How the UK can improve its ‘offer’ to the world

Eli Lilly’s chief says the country must do more to attract business, yet budgets are tight

World - Financial Times - October 17

Winnipeg Jets' Attendance Improving, But There's A Long Way To Go

It's hard to believe the Winnipeg Jets, an undefeated team in a Canadian hockey market, can't sell out the second-smallest arena in the NHL, says Ken Campbell.

Sports - Yahoo Sports - October 21

Reeves welcomes IMF's improved UK economic forecast

The global financial institution predicts stronger UK growth of 1.1% this year and 1.5% next year.

Rangers Blow Up Offensive Lines In Hopes For Improvement

Peter Laviolette made some drastic changes to the offensive lines with their game in need of a jumpstart.

Sports - Yahoo Sports - 6 days ago

Nvidia’s stock secures first record in four months as customers seem locked in

One analyst says customers are in a “prisoner’s dilemma” that will keep them spending, while another was encouraged by recent Nvidia commentary on the company’s “moat.”

Business - MarketWatch - October 14

With 1 Simple Move, These Companies Are Easing Inflation for Weary Customers

Inflation is down after three long years, but some companies are trying further price cuts to recharge sluggish sales.

Business - Inc. - October 15

Charles Schwab is profiting from customers who want professional help with investing

The brokerage said it is seeing increased inflows into its wealth-management offerings.

Business - MarketWatch - October 15

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