Process Irritating Customers

Roki Sasaki's agent sheds light on his client's posting process, pursuit of MLB home

The Dodgers are expected to be a top contender for Roki Sasaki, though Joel Wolfe said he still has to talk more with Sasaki about exactly what he is looking for in an MLB team.

Yahoo Sports - Dec. 10

McDonald's customer recounts moment CEO shooting suspect spotted

A customer at the fast-food outlet thought his friends were kidding when they pointed out the likeness between a patron and the shooting suspect.

BBC News - Dec. 10

McDonald's customer recalls seeing suspect in CEO killing before arrest

Luigi Mangione, 26, was charged with murder last night in New York in the death of UnitedHealthcare CEO Brian Thompson, who was shot and killed in the city on Wednesday.

NBC News - Dec. 10

Fortnite creator Epic Games sends customers $72 million refund. Here's why.

The game's design nudged people into racking up unauthorized charges, the FTC said. Here's how customers will be refunded.

CBS News - Dec. 9

Eagles' Saquon Barkley is chasing a Super Bowl; he may set the NFL single-season rushing record in the process

Barkley has Eric Dickerson in his sights, but there are more important things

CBS Sports - Dec. 9

McDonald’s Just Made a Big Announcement, and Customers Will Be Very Happy

Any good story needs a beginning, a middle, and an end. This is the end.

Inc. - Dec. 7

A day in the life of David Squires and the secrets of his ‘artistic process’

In an extract from his new book , cartoonist reveals how a plunge pool and pickleball with Jake Humphrey fuel his fire. The six-year period covered in my new book has witnessed wars, a global ...

The Guardian - Dec. 7

4 Tips to Keep Your Business and Customers Safe from Phishing

‘Tis the season for joy, but also the season when scammers ramp up phishing attacks on businesses like yours.

Inc. - Dec. 6

Comerica Bank abused and neglected customers who relied on prepaid debit cards, watchdog finds

The Consumer Financial Protection Bureau on Friday charged Comerica Bank with abusing and neglecting vulnerable customers who receive federal benefits.

NBC News - Dec. 6

Power Rankings: Nine -- nine! -- new teams and a new No. 1 (!) to process

Big risers (Tennessee, Florida, Ole Miss), big fallers and debut-makers (nine!) after two packed weeks.

ESPN - Dec. 6

'The biggest thing was hockey sense and versatility': Inside Team USA's 4 Nations roster selection process

With a talent pool as rich as any country's, GM Bill Guerin had many difficult decisions. Here's the inside scoop on his thought process.

ESPN - Dec. 5

NFL stars show off custom 2024 '#MyCauseMyCleats' footwear

Players will spread awareness for worthy causes with their feet this weekend.

ESPN - Dec. 5

Are you a former SmileDirectClub customer? You might be eligible for a refund

When SmileDirectClub shut down a year ago, scores of existing customers of the teeth-straightening company were left in limbo

ABC News - Dec. 5

Olive Garden’s Response to a Customer Complaint Is the 1 Thing No Company Should Ever Do

The “Tattoo’d Breadstick” serves as an important lesson about trust and taking care of your customers online.

Inc. - Dec. 5

How the Messy Process of Milking Cows Can Spread Bird Flu

On America’s large dairy farms, milking is a vast operation, and the potential for disease transmission is worrying, health experts say.

The New York Times - Dec. 5

How South Korea’s impeachment process works after Yoon Suk Yeol’s martial law bid

Removing the president requires a parliamentary two-thirds majority, which the opposition lacks, and approval by a constitutional court that technically might not have enough judges. South Korea’s ...

The Guardian - Dec. 5

Amazon rolls out Buy with AWS button to let software vendors more easily sell to its cloud customers

Amazon Web Services expects that a streamlined process for third-party software sales will bring more revenue for the cloud leader.

CNBC - Dec. 5

Hilary Benn begins process of repealing Legacy Act

Hilary Benn begins the process of formally repealing the controversial Troubles legislation.

BBC News - Dec. 4

Hegseth: Meeting with senators has been a 'wonderful process'

Pete Hegseth spoke to reporters as he continues to meet with senators about serving as President-elect Trump's secretary of defense. He called the meetings a "wonderful process" and said his ...

NBC News - Dec. 4

Xreal One Series AR glasses offer leap forward with X1 custom coprocessor

Xreal unveiled a step change for its newest augmented reality (AR) glasses, Xreal One Series, that the company believes is the biggest leap forward in AR tech to date.

VentureBeat - Dec. 4

5 Things to Change Now to Improve Customer Retention in 2025

Customer success is more than just a team.

Inc. - Dec. 4

Valkyries expansion draft: Rival WNBA GMs share insight into how the other 12 teams are handling the process

The Golden State Valkyries expansion draft will take place Friday at 6:30 p.m. ET

CBS Sports - Dec. 3

Canada's Trudeau Says He Addressed Trade Irritants With Trump

In his first public comments about his dinner last week with President-elect Donald Trump, Canadian Prime Minister Justin Trudeau said he addressed trade issues related to steel, aluminum, energy ...

The Wall Street Journal - Dec. 3

Apple says it uses Amazon's custom AI chips

Apple is currently using Amazon Web Services' custom AI chips for services like searching and will evaluate if its latest AI chip can be used to pre-train its AI models like Apple Intelligence.

CNBC - Dec. 3

NATO chief wants less talk of peace process in Ukraine, more arms

NATO’s Secretary-General Mark Rutte argued that Ukraine needs to be put in a “position of strength” instead of being pushed toward peace talks, while speaking at a Tuesday conference ahead of the ...

The Hill - Dec. 3

Investigators found 11 children working 'dangerous' overnight shift in meat processing plant

A cleaning company has been fined $171,000 after federal investigators found 11 children working a "dangerous" overnight shift at a meat processing plant in Iowa.

NBC News - Dec. 3

Japan’s Nomura bank boss takes 30% voluntary pay cut after worker tries to kill customer

Wealth management employee charged with robbery, attempted murder and arson after home visit to elderly clients. Business live – latest updates The boss of the Japanese bank Nomura has ...

The Guardian - Dec. 3

Microsoft faces £1 billion lawsuit in UK for allegedly overcharging rival cloud firms' customers

Microsoft was accused of unfairly overcharging customers of rival cloud companies including Amazon, Google and Alibaba Cloud in a U.K. lawsuit filed Tuesday.