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Scottish smart meter customers face north-south energy divide

Technology differences mean meters in northern England and Scotland may not work properly, energy firm body admits.

Fatal stabbing: 'My customers were attacked from behind'

Market vendor Adam Kadirzadah says a man armed with a big knife attacked people at his fruit stall.

Mattel’s New ‘Wicked’ Doll Line Sent Customers to a Porn Site

It’s just the latest in a long series of marketing flubs from big brands.

Business - Inc. - Yesterday

What happens to customer data as 23andMe goes out of business?

Millions of people have sent their DNA to be analyzed by 23andMe in order to learn their genealogy and risk for certain health issues. But with the company falling on hard times, and not bound by ...

‘I lost £165k to fraud in an hour’ - customers say they were let down by Revolut

Revolut was named in more complaints about fraud last year than any of the UK’s biggest banks or e-money services.

During WNBA season, bars and restaurants say they saw greater customer demand for women's sports

The WNBA drew sellout crowds and unprecedented ratings in a transformational season

Sports - ABC News - October 15

Strella raises $4 million to automate market research with AI-powered customer interviews

Strella, an AI-powered market research startup, raises $4 million in seed funding to automate and accelerate customer insights, delivering results 10x faster and at half the cost of traditional ...

Tech - VentureBeat - October 15

Kroger Says It Isn’t Doing Surge Pricing—So Why Are Customers So Upset?

More companies are testing new technologies that enable them to do dynamic pricing, even though customers hate it.

Business - Inc. - October 16

How a fraudster set up a fake Coinbase website and stole $20 million from its customers

Chirag Tomar was sentenced to five years in prison for the fraud, through which he bought Porsches, Lamborghinis and a collection of luxury watches.

Business - MarketWatch - October 19

NHS consultant who lost £39k among 100 Revolut customers contacting BBC over scams

People say they have been poorly treated by the firm after being tricked out of cash while using app.

3M’s stock turns red as profit beat, but retail customers are still holding back

The maker of Post-it Notes saw it’s stock surge to a multi-year high, then pull a sharp U-turn into the red, even as earnings beat expectations.

Business - MarketWatch - October 22

Starbucks’ latest financials sink shares, as CEO says it’s ‘harder to be a customer than it should be’

Shares of Starbucks fell on Tuesday after the coffee chain offered fresh signs of its struggle to bring back consumers, saying its turnaround efforts “will take time” as its new chief executive ...

Business - MarketWatch - October 23

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