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Mattel’s New ‘Wicked’ Doll Line Sent Customers to a Porn Site
It’s just the latest in a long series of marketing flubs from big brands.Business - Inc. - November 11 -
'Scammers sent courier to steal £4,000'
A fraud victim tells the BBC how she used a helpline to stop scammers stealing more of her money.Top stories - BBC News - Yesterday -
Super Micro Computer Stock Crashes, Wall Street Concerns Grow
Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.Business - Inc. - November 1 -
Custom-Made Shoes: Comfort in a Box
Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.Lifestyle - The New York Times - November 12 -
Authorities investigate racist texts sent to Black Americans
Authorities are investigating racist text messages sent to Black Americans across the country telling them they have been “selected to pick cotton.” “The FBI is aware of the offensive and racist ...Politics - The Hill - November 8 -
FBI investigating racists texts sent to Black Americans
The FBI is investigating a series of racist text messages sent to Black Americans across the country. A state attorney general has suggested that foreign actors may be involved. NBC News' Zinhle ...Top stories - NBC News - November 8 -
Feds investigate racist text messages sent nationwide
Federal authorities are investigating racist text messages that were sent this week to residents in at least 19 states, from California to Connecticut. The texts were also sent to students at ...Top stories - CBS News - November 8 -
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‘Bespoke’ private banking: the ultimate in customer service?
Ultra-wealthy clients can pay for customised care in investments, tax and family governance. But they may not get everything they needBusiness - Financial Times - October 25 -
The Key to Boosting Sales: Identifying and Converting Non-Customers
Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.Business - Inc. - October 26 -
JPMorgan sues customers over "infinite money" glitch
A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.Top stories - CBS News - October 29 -
How Diwali Is Influencing Brands and Driving Customer Experience
From big box retailers to small brands, capitalizing on Diwali makes good business sense.Business - Inc. - October 30 -
How to Make Ads Your Customers Want to Share
It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.Business - Inc. - October 30 -
FTC sends $2.5 million to Credit Karma customers
The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.Top stories - CBS News - October 31 -
This Is the Wrong Way to Talk to Your Customers Post-Election
Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.Business - Inc. - November 7 -
Starbucks app goes down, customers complain
The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.Top stories - CBS News - November 8 -
TSMC Pauses Chip Shipments to Chinese Customers
The Taiwanese chip giant will halt shipments to Chinese companies after some of its most advanced chips ended up with Huawei.Business - The New York Times - November 10 -
A New Streaming Customer Emerges: The Subscription Pauser
Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.Business - The Wall Street Journal - November 11 -
As a Gift, Custom Art Can Be Something Special
Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.Lifestyle - The New York Times - November 12 -
3 Holiday Shopping Trends to Improve Customer Experience
Prepare your customer service team for the holiday rush with these insights.Business - Inc. - November 15 -
What Spirit Airlines' bankruptcy means for customers
Spirit Airlines is filing for bankruptcy ahead of the busy holiday travel season. The budget airline has faced multiple setbacks recently, including rising labor costs and a failed merger with ...Top stories - CBS News - 4 days ago -
Player sent off after 3 seconds in Brazil's Serie A
A Brazilian striker was sent off in a top-division match on Saturday after hitting a rival with his elbow just three seconds into a match.Sports - ESPN - October 27 -
Japan Election: Asia’s Most Stable Democracy Is Sent Into Chaos
Deep-seated grievance among Japanese voters has put the Liberal Democrats, longstanding custodians of the status quo, on notice.World - The New York Times - October 28 -
Election surveys sent by MyPillow CEO-linked group prompt FBI referral
Election surveys sent by MyPillow CEO-linked group prompt FBI referral.Top stories - ABC News - November 1 -
The dispute over Diego Garcia sent a strong message to Iran
The new agreement between Britain and Mauritius brought an end to their decades-long dispute regarding sovereignty over the archipelago.Politics - The Hill - November 1 -
These 3 struggles sent this retired couple back to the U.S. after a move overseas
Moving to Portugal in retirement was a dream — but they weren’t ready for the reality.Business - MarketWatch - November 2 -
VAR Review: Should Lisandro Martínez have been sent off?
Was the Man United defender lucky to escape a red card? We assess the weekend's controversies.Sports - ESPN - November 5 -
Officials condemn racist texts sent to Black residents in several states
The FBI said it was aware of "the offensive and racist text messages sent to individuals around the country."Top stories - CBS News - November 7 -
FBI investigating racist texts sent to people around the country
Racist texts have been sent to people around the country, including college students. It's unclear who is behind the messages and how people were targeted. Some recipients tied the messages to the ...Top stories - NBC News - November 7 -
Racist texts sent to random Black Americans in multiple states, FBI investigating
Law enforcement agencies in multiple states say racist text messages with almost identical language were sent to Black Americans Wednesday telling them they had been "selected for cotton picking." ...Top stories - CBS News - November 8 -
FBI investigates racist text messages sent to black people across US
The messages tell recipients they have been selected "to pick cotton" or “chosen to be a slave", authorities say.Top stories - BBC News - November 8 -
Federal agencies investigate racist texts sent after election
The FBI and other federal agencies are investigating the mass racist text messages sent after the presidential election. The messages, which referenced slavery, were sent to people around the ...Top stories - CBS News - November 9 -
States work to tackle racist text messages sent to Black people nationwide
Racist text messages were sent to scores of Black people the day after the election telling them they had been “selected” to pick cotton “at the nearest plantation.”Top stories - NBC News - November 8 -
VAR Review: Should Bailey have been sent off?
Should Aston Villa have been reduced to 10 men against Liverpool?Sports - ESPN - November 12 -
Last frantic texts sent by Laken Riley's mother revealed in court
Prosecutors say Jose Ibarra killed Laken Riley after a struggle, and data from Riley's smartwatch shows her heart stopped beating at 9:28 a.m.Top stories - CBS News - 4 days ago -
North Korea Sent a Mystery Man to Lead Its Troops Fighting Ukraine
In a country that fetes its military elites like celebrities, Col. Gen. Kim Yong Bok was rarely seen in public. Until he was chosen to lead Pyongyang’s troops sent to aid Russia.World - The Wall Street Journal - 3 days ago -
North Korea sent more conventional weapons to Russia, South Korea says
South Korea's spy agency says that North Korea has recently supplied additional artillery systems to Russia to support its war efforts against UkraineWorld - ABC News - 3 days ago -
How Laken Riley's death sent "a reality shock" through a college town
For many students, Athens, Georgia, no longer feels like the safe haven they once thought it was, after the killing of Laken Riley.Top stories - CBS News - 3 days ago -
How "Pair Eyewear" brings affordable customization to prescription glasses
Sophia Edelstein, co-founder and co-CEO of eyewear company "Pair," joins "CBS Mornings Plus" to share how her brand is transforming the eyewear industry.Top stories - CBS News - October 25