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Amazon’s Colorsoft Launch Has Left Some Customers Without a Kindle at All
Faulty devices have thrown a wrench in the company’s trade-in program for its color ebook reader.Tech - Wired - November 14 -
Meta's Threads app launches custom feeds amid Bluesky surge
Meta's Instagram Threads began rolling out a new custom feed feature to give users the ability to build their feeds around the people and topics they are most interested in. The feature was made ...Politics - The Hill - 3 days ago -
Super Micro Computer Stock Crashes, Wall Street Concerns Grow
Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.Business - Inc. - November 1 -
Custom-Made Shoes: Comfort in a Box
Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.Lifestyle - The New York Times - November 12 -
The Key to Boosting Sales: Identifying and Converting Non-Customers
Not everyone is a customer. And you need to examine the types of non-customers you have to understand why.Business - Inc. - October 26 -
JPMorgan sues customers over "infinite money" glitch
A temporary glitch let customers deposit phony checks and then withdraw thousands of dollars in "free money." Now JPMorgan is suing.Top stories - CBS News - October 29 -
How Diwali Is Influencing Brands and Driving Customer Experience
From big box retailers to small brands, capitalizing on Diwali makes good business sense.Business - Inc. - October 30 -
How to Make Ads Your Customers Want to Share
It’s not just about aiming for virality—it’s about crafting a story so meaningful, your audience feels compelled to share it. Here’s how to do that.Business - Inc. - October 30 -
FTC sends $2.5 million to Credit Karma customers
The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.Top stories - CBS News - October 31 -
This Is the Wrong Way to Talk to Your Customers Post-Election
Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.Business - Inc. - November 7 -
Starbucks app goes down, customers complain
The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.Top stories - CBS News - November 8 -
TSMC Pauses Chip Shipments to Chinese Customers
The Taiwanese chip giant will halt shipments to Chinese companies after some of its most advanced chips ended up with Huawei.Business - The New York Times - November 10 -
A New Streaming Customer Emerges: The Subscription Pauser
Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.Business - The Wall Street Journal - November 11 -
As a Gift, Custom Art Can Be Something Special
Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.Lifestyle - The New York Times - November 12 -
3 Holiday Shopping Trends to Improve Customer Experience
Prepare your customer service team for the holiday rush with these insights.Business - Inc. - November 15 -
What Spirit Airlines' bankruptcy means for customers
Spirit Airlines is filing for bankruptcy ahead of the busy holiday travel season. The budget airline has faced multiple setbacks recently, including rising labor costs and a failed merger with ...Top stories - CBS News - 5 days ago -
Armie Hammer returns to public life — with a new podcast
Armie Hammer is back — in your earbuds, anyway, for those who are interested in tuning in to his new project that will in part document him “putting my life back together.”Top stories - NBC News - October 28 -
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How "Pair Eyewear" brings affordable customization to prescription glasses
Sophia Edelstein, co-founder and co-CEO of eyewear company "Pair," joins "CBS Mornings Plus" to share how her brand is transforming the eyewear industry.Top stories - CBS News - October 25 -
5 Signals From Customers That Your Brand Relationship Is Healthy
Brand perception is more dependent on customer relationships than products and services.Business - Inc. - October 27 -
Netflix Just Announced Its Smartest Idea Yet. Customers Are Going to Love It
The streaming giant is making it easier for customers to share what they love.Business - Inc. - October 28 -
JP Morgan sues customers over viral TikTok cheque fraud
“Infinite money glitch” allowed the withdrawal of funds from cheques before they were cleared by the bank.Top stories - BBC News - October 29 -
JPMorgan Chase Sues Four Customers for Bank Fraud Seen in Viral TikToks
The people deposited fake checks and withdrew large sums from Chase ATMs, the lawsuits said.Business - The Wall Street Journal - October 29 -
Wayfair customers are more price conscious, have cut spending as election nears
Wayfair’s stock turned lower as some downbeat comments about the home-goods seller’s customers followed an earnings beat.Business - MarketWatch - November 1 -
Scottish smart meter customers face north-south energy divide
Technology differences mean meters in northern England and Scotland may not work properly, energy firm body admits.Top stories - BBC News - November 11 -
Fatal stabbing: 'My customers were attacked from behind'
Market vendor Adam Kadirzadah says a man armed with a big knife attacked people at his fruit stall.Top stories - BBC News - November 11