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Why enlargement will overshadow the EU-western Balkan summit
Also in this newsletter: How Mercosur countries will get better treatment under EU’s deforestation rulesFinancial Times - 6h -
3 Ways to Customize Your PR Strategy and Fuel Growth
Don’t fall into the trap of cookie-cutter PR. A customized strategy can make all the difference in ensuring you and your brand stand out.Inc. - 1d -
EU to Investigate TikTok Over Romanian Elections
The European Commission opened a formal investigation over concerns foreign actors used the hugely popular video platform to interfere in Romanian presidential elections.The Wall Street Journal - 1d -
EU should force customers to buy less polluting products, companies say
Major fossil fuel and industrial groups push for mandatory requirements in letter to European climate commissionerFinancial Times - 12h -
The EU must build on past successes
As it faces fresh challenges, Europe should remember that neither economic integration nor convergence among member states was inevitableFinancial Times - 19h -
EU nears migration deals with Jordan and Morocco
Brussels pursues more economic partnerships in return for tougher border control after pacts with Egypt and Tunisia stallFinancial Times - 1d -
Water customers in England in line for higher compensation payouts
Issues like supply outages or sewer flooding will trigger bigger automatic payments by utilities, say ministersFinancial Times - 1d -
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Brex’s Karan Anand on the Importance of ‘Hard Numbers’ and Talking to Your Customer
One of Anand’s most impactful moves at the corporate spending platform was slimming down the number of key projects.Inc. - 1d -
How Capital One Increases Customer Engagement Through Experiential Marketing
A strategic analysis on turning brand experiences into customer loyalty.Inc. - 3d -
Fake Uber driver made $300,000 stealing customers' cryptocurrency, police say
Police have arrested a fake Uber driver who is accusing of stealing more than $300,000 in cryptocurrency from unwitting passengers.NBC News - 5d -
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It’s time for the UK to be brave in talks with the EU
Also in this newsletter, Scotland’s drive to end child povertyFinancial Times - 5d -
An EU-Mercosur deal worth ratifying
Agreement with South American bloc is a chance to bolster free tradeFinancial Times - 6d -
McDonald's customer who spotted Luigi Mangione details encounter
A McDonald's customer who spotted Luigi Mangione, the 26-year-old man suspected of killing UnitedHealthcare CEO Brian Thompson last week, described the moment when he saw the suspect in the ...The Hill - Dec. 10 -
McDonald's customer recounts moment CEO shooting suspect spotted
A customer at the fast-food outlet thought his friends were kidding when they pointed out the likeness between a patron and the shooting suspect.BBC News - Dec. 10 -
EU Looks Into Google Ads Targeting Teens
The European Union’s digital regulator is looking into Google’s advertising practices under an online content law that bans companies from using minors’ data for targeted advertising.The Wall Street Journal - Dec. 10 -
McDonald's customer recalls seeing suspect in CEO killing before arrest
Luigi Mangione, 26, was charged with murder last night in New York in the death of UnitedHealthcare CEO Brian Thompson, who was shot and killed in the city on Wednesday.NBC News - Dec. 10 -
EU's New Competition Chief Plans Policy Overhaul
The new chief of the European Union’s antitrust arm plans to overhaul the bloc’s approach to enforcement to safeguard its competitiveness globally.The Wall Street Journal - Dec. 10 -
Why EU countries are freezing Syrian asylum applications
Also in this newsletter: How Rachel Reeves’ pitch to Brussels went downFinancial Times - Dec. 10 -
Rachel Reeves signals wider reset of EU relations
Labour has ruled out rejoining the EU but may be open to alignment on areas such as farm and food exports.BBC News - Dec. 9 -
With Syria in Flux, Turkish Forces Attack U.S.-Backed Forces
Rebels supported by Turkish air power fired on a Kurdish-controlled city in northern Syria, pitting proxies of the U.S. and Turkey — NATO allies — against each other.The New York Times - Dec. 9 -
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McDonald’s Just Made a Big Announcement, and Customers Will Be Very Happy
Any good story needs a beginning, a middle, and an end. This is the end.Inc. - Dec. 7 -
Rachel Reeves to pledge ‘ambitious’ economic partnership with EU
UK chancellor will promise to fully honour post-Brexit deals in meeting with bloc’s finance ministersFinancial Times - Dec. 7 -
4 Tips to Keep Your Business and Customers Safe from Phishing
‘Tis the season for joy, but also the season when scammers ramp up phishing attacks on businesses like yours.Inc. - Dec. 6 -
Comerica Bank abused and neglected customers who relied on prepaid debit cards, watchdog finds
The Consumer Financial Protection Bureau on Friday charged Comerica Bank with abusing and neglecting vulnerable customers who receive federal benefits.NBC News - Dec. 6 -
EU strikes blockbuster trade deal with Mercosur
Accord would create market of 700mn by dropping tariffs on more than 90% of goodsFinancial Times - Dec. 6 -
NFL stars show off custom 2024 '#MyCauseMyCleats' footwear
Players will spread awareness for worthy causes with their feet this weekend.ESPN - Dec. 5 -
Are you a former SmileDirectClub customer? You might be eligible for a refund
When SmileDirectClub shut down a year ago, scores of existing customers of the teeth-straightening company were left in limboABC News - Dec. 5 -
Olive Garden’s Response to a Customer Complaint Is the 1 Thing No Company Should Ever Do
The “Tattoo’d Breadstick” serves as an important lesson about trust and taking care of your customers online.Inc. - Dec. 5 -
Amazon rolls out Buy with AWS button to let software vendors more easily sell to its cloud customers
Amazon Web Services expects that a streamlined process for third-party software sales will bring more revenue for the cloud leader.CNBC - Dec. 5 -
Xreal One Series AR glasses offer leap forward with X1 custom coprocessor
Xreal unveiled a step change for its newest augmented reality (AR) glasses, Xreal One Series, that the company believes is the biggest leap forward in AR tech to date.VentureBeat - Dec. 4 -
5 Things to Change Now to Improve Customer Retention in 2025
Customer success is more than just a team.Inc. - Dec. 4 -
Apple says it uses Amazon's custom AI chips
Apple is currently using Amazon Web Services' custom AI chips for services like searching and will evaluate if its latest AI chip can be used to pre-train its AI models like Apple Intelligence.CNBC - Dec. 3 -
Japan’s Nomura bank boss takes 30% voluntary pay cut after worker tries to kill customer
Wealth management employee charged with robbery, attempted murder and arson after home visit to elderly clients. Business live – latest updates The boss of the Japanese bank Nomura has ...The Guardian - Dec. 3 -
Microsoft faces £1 billion lawsuit in UK for allegedly overcharging rival cloud firms' customers
Microsoft was accused of unfairly overcharging customers of rival cloud companies including Amazon, Google and Alibaba Cloud in a U.K. lawsuit filed Tuesday.CNBC - Dec. 3 -
Hume launches Voice Control allowing users and developers to make custom AI voices
Hume focuses on providing tools for creating unique, expressive voices that align with user needs, such as customer service chatbots.VentureBeat - Dec. 2 -
How the EU should deal with Trump’s tariff threat
Brussels must try to ensure its response to the US does not trample on trade rulesFinancial Times - Dec. 2
