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Customers say Three mobile outage preventing 999 calls
There have also been several thousand reports of problems from users of Smarty and ID Mobile.BBC News - 4h -
US government workers told to report diversity schemes or face 'consequences'
Government employees received emails threatening "consequences" if they did not report DEI work to the White House.BBC News - 6h -
Top Companies for Customer Satisfaction
Iron Mountain leads this category in the Management Top 250, followed by Intel and BallThe Wall Street Journal - 1d -
Google's Fitbit fined $12.2 million after customers burned by watches
Fitbit failed to report overheating incidents involving its Ionic watches in which customers suffered serious burns, safety regulator said.CBS News - 9h -
UK leaves door open to joining EU trading scheme
It comes after the EU's trade chief says the UK could join a customs union as part of post-Brexit "reset".BBC News - 11h -
What is the pan-Europe customs area that the EU is open to the UK joining?
Trade chief has said membership of Pan-Euro-Mediterranean convention could be part of ‘reset’ discussions. EU trade chief says it ‘could consider’ UK joining PEM Business live – latest ...The Guardian - 13h -
EU could consider UK joining pan-Europe customs scheme, says trade chief
The UK joining the Pan-Euro-Mediterranean Convention is up for discussion in reset talks, says Maros Sefcovic.BBC News - 15h -
Ministers weigh signing up UK to Europe customs scheme
EU trade chief says adding Britain to pan-European area is something Brussels ‘could consider’Financial Times - 15h -
Netflix Just Revealed It’s Doing the 1 Thing Customers Were Most Afraid Of
After reporting record subscriber growth, Netflix is raising prices on its most popular plan.Inc. - 1d -
Use of "aphrodisiac honey" is surging, customs officials warn
A record amount of illegally imported honey touted as a sexual enhancement -- but often tainted with erectile dysfunction drugs -- was seized in France last year.CBS News - 3d -
Capital One Customers Complain of Being Locked Out of Accounts
The company said a technical issue with a third-party vendor was to blame for a disruption with deposits and payment processing that stretched into the weekend.The New York Times - 5d -
Revealed: Conservatives spent £134m on never-used IT systems for failed Rwanda scheme
Home Office official says data protection laws caused the cost of its forced removal programme to increase. The Conservative government spent more than £130m on IT and data systems for the scheme ...The Guardian - 5d -
Virgin Atlantic targets BA frequent flyers after loyalty scheme changes
Airline angered many customers after announcing controversial shake-up to its executive club points systemFinancial Times - 6d -
Cash App owner failed to protect customers from fraud, feds say
Cash App-owner Block must offer up to $120 million in refunds to consumers who federal regulators say were exposed to potential fraud.CBS News - 6d -
Capital One customers report deposits not showing up in their accounts
Capital One says the bank is working to restore service after thousands of customers reported problems depositing money.CBS News - Jan. 16 -
BT scraps EV charging point scheme having only installed one
It hoped to turn 60,000 roadside green cabinets into chargers - but now says it will focus on wifi instead.BBC News - Jan. 16 -
UK must rejoin EU customs union, says Lib Dem Davey
Sir Ed also called for Donald Trump to be offered a state visit to the UK, but only if he delivered support for Ukraine.BBC News - Jan. 16 -
First US congestion pricing scheme brings dramatic drop in NY traffic
Speeds along bridges and tunnels to Manhattan are sharply up and roads are much less cloggedFinancial Times - Jan. 16 -
Chicago customs seized 1,500 Glock switches to turn guns automatic in 2024
Most of the Glock switch shipments had come from China, and were destined for various locations throughout the United States, CPB said.CBS News - Jan. 14 -
Capital One Is Accused of Cheating Customers Out of $2 Billion
Federal regulators said in a lawsuit on Tuesday that the giant bank deliberately underpaid savings account interest, even as rates rose.The New York Times - Jan. 14 -
Vegas man arrested over Porter betting scheme
Shane Hennen was arrested and charged in connection with an illegal betting scheme involving former NBA player Jontay Porter.ESPN - Jan. 13 -
US regulator plans to toughen customer protection on crypto accounts
CFPB proposes to put digital wallets under same standard as bank accountsFinancial Times - Jan. 10 -
UK businesses back scheme to prevent repeat offending
Prisons minister James Timpson’s initiative will see people on probation and serving sentences outside jail helped into workFinancial Times - Jan. 10 -
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AT&T to credit qualifying customers after service outages: Who is eligible?
The telecommunications giant touted its new "AT&T Guarantee" in a press release issued Wednesday.The Hill - Jan. 9 -
How Narvar is using AI and data to enhance post-purchase customer experiences
How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.VentureBeat - Jan. 9 -
AT&T to Credit Customers After Internet Outages
The announcement follows a year of high-profile internet blackouts that hit several companies.The New York Times - Jan. 8 -
McDonald’s Just Announced Some ‘Major News,’ and Loyal Customers Will Be Very Happy
National problems need national solutions. But will local customers like these ideas?Inc. - Jan. 8 -
Samsung’s revival still hangs on winning Nvidia’s AI custom
South Korean group is one of only a few chipmakers with the ability to produce memory chips essential for AI applicationsFinancial Times - Jan. 8 -
China expands ‘cash for clunkers’ scheme to rice cookers and microwaves
Beijing unveils $11bn in subsidies to trade in appliances amid concern over weak economic momentumFinancial Times - Jan. 8 -
Verizon settlement: Here's how much some customers are getting
Verizon customers reported receiving settlement payments well below the minimum of $15, as stipulated in agreement.CBS News - Jan. 7 -
Meta ends third-party fact-checking scheme as it prepares for return of Trump
Facebook owner to copy community notes pioneered by Elon Musk’s XFinancial Times - Jan. 7 -
Your Customers Are Costing You Dearly
The customer is not always right. And some of them are more expensive than they’re worth.Inc. - Jan. 7 -
Gunmen open fire on bar customers, killing 7 and wounding 5
Gunmen burst into the bar La Casita Azul and opened fire at customers, leaving bloodied bodies strewn on the floor according to local media.CBS News - Jan. 6 -
3 Ways to Stay Close to Customers, Even at Scale
Maintaining strong connections to customers is essential to business success. Here’s how to do it.Inc. - Jan. 6 -
Students Charged in ‘To Catch a Predator’ TikTok Scheme
Five students at Assumption University in Worcester, Mass., are accused of luring a man to campus, where he was chased by a group of about 25 people.The New York Times - Jan. 6 -
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5 Ways to Turn Customer Renewal Cycles Into Growth Drivers in 2025
Renewals are not just about auto-renews.Inc. - Jan. 3 -
Stop Trump’s mad Greenland scheme before it gets started
Vladimir Putin, who has made no secret of his desire to assert Russian hegemony over Eastern Europe, would relish seeing Trump put those boundaries back in play.The Hill - Jan. 1
