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New CVS App Lets Customers Unlock Cabinets to Pick Up Products
The company said it was testing a feature on its app that would allow customers to unlock the cabinets instead of waiting for an employee to do so.The New York Times - 19h -
CVS gives customers a way to get into locked cabinets
Instead of waiting for an employee to take pity on you and unlock the cabinets in the deodorant aisle, you may soon have another way to access the locked-up shampoo and ibuprofen you seek.The Hill - 23h -
Is DeepSeek really sending data to China? Let’s decode
DeepSeek-R1 can collect and store on servers located in China, but there's an easy way to circumvent this.VentureBeat - 3d -
Climate disasters are political — so let’s politicize them
That said, there’s still a wrong way to politicize these disasters.The Hill - 3d -
Beehiiv’s Tyler Denk on Knowing Your Customer by Being Your Customer
The founder and author of the Big Desk Energy newsletter shares his thoughts on how to write an amazing email subject line, and more.Inc. - 3d -
Let’s Get to the Marrow of What Trump Just Did
Three policy wonks dissect President Donald Trump’s executive orders on border security, immigration, government efficiency and beyond.The New York Times - 5d -
Record number of Hargreaves Lansdown customers vote in trust battle
Saba loses key battle to take over management of Herald trustFinancial Times - 6d -
Twilio hits a milestone and cheers a big AI moment for customer communications
Twilio’s stock is surging after the company gave upbeat initial results and talked up its long-term opportunity.MarketWatch - 6d -
OpenAI’s Operator Lets ChatGPT Use the Web for You
The company that kicked off the AI chatbot craze now wants AI to do more than just talk.Wired - Jan. 23 -
Google's Fitbit fined $12.2 million after customers burned by watches
Fitbit failed to report overheating incidents involving its Ionic watches in which customers suffered serious burns, safety regulator said.CBS News - Jan. 23 -
What is the pan-Europe customs area that the EU is open to the UK joining?
Trade chief has said membership of Pan-Euro-Mediterranean convention could be part of ‘reset’ discussions. EU trade chief says it ‘could consider’ UK joining PEM Business live – latest ...The Guardian - Jan. 23 -
Ministers weigh signing up UK to Europe customs scheme
EU trade chief says adding Britain to pan-European area is something Brussels ‘could consider’Financial Times - Jan. 23 -
Will This Founder’s Spite App Destroy Snapchat?
After Snapchat removed Nikita Bier’s last app from its platform, he built a competitor.Inc. - Jan. 22 -
Netflix Just Revealed It’s Doing the 1 Thing Customers Were Most Afraid Of
After reporting record subscriber growth, Netflix is raising prices on its most popular plan.Inc. - Jan. 22 -
Top Companies for Customer Satisfaction
Iron Mountain leads this category in the Management Top 250, followed by Intel and BallThe Wall Street Journal - Jan. 22 -
All Great Leaders Know It: Let Your Employees and Customers Tell You What to Do
It’s not your job to have all the answers. It’s your job to find themInc. - Jan. 21 -
Use of "aphrodisiac honey" is surging, customs officials warn
A record amount of illegally imported honey touted as a sexual enhancement -- but often tainted with erectile dysfunction drugs -- was seized in France last year.CBS News - Jan. 20 -
Would you let AI choose your outfits?
Our writer explores the possibilities, with surprising results…. My friend walks into the village hall, scene of my son’s third birthday party, a mixture of panic and incredulity creeping across ...The Guardian - Jan. 19 -
Capital One Customers Complain of Being Locked Out of Accounts
The company said a technical issue with a third-party vendor was to blame for a disruption with deposits and payment processing that stretched into the weekend.The New York Times - Jan. 18 -
Cash App owner failed to protect customers from fraud, feds say
Cash App-owner Block must offer up to $120 million in refunds to consumers who federal regulators say were exposed to potential fraud.CBS News - Jan. 17 -
Capital One customers report deposits not showing up in their accounts
Capital One says the bank is working to restore service after thousands of customers reported problems depositing money.CBS News - Jan. 16 -
UK must rejoin EU customs union, says Lib Dem Davey
Sir Ed also called for Donald Trump to be offered a state visit to the UK, but only if he delivered support for Ukraine.BBC News - Jan. 16 -
Chicago customs seized 1,500 Glock switches to turn guns automatic in 2024
Most of the Glock switch shipments had come from China, and were destined for various locations throughout the United States, CPB said.CBS News - Jan. 14 -
Capital One Is Accused of Cheating Customers Out of $2 Billion
Federal regulators said in a lawsuit on Tuesday that the giant bank deliberately underpaid savings account interest, even as rates rose.The New York Times - Jan. 14 -
Will China Let Elon Musk Buy TikTok?
As the popular video app faces a ban in the United States, Chinese officials are said to be weighing options to save it — including a sale to the tech mogul.The New York Times - Jan. 14 -
Don’t Let Technology Be the Downfall of Your Organization
Technology is great for simple tasks, but human mentorship is way more effective.Inc. - Jan. 13 -
US regulator plans to toughen customer protection on crypto accounts
CFPB proposes to put digital wallets under same standard as bank accountsFinancial Times - Jan. 10 -
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AT&T to credit qualifying customers after service outages: Who is eligible?
The telecommunications giant touted its new "AT&T Guarantee" in a press release issued Wednesday.The Hill - Jan. 9 -
How Narvar is using AI and data to enhance post-purchase customer experiences
How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.VentureBeat - Jan. 9 -
AT&T to Credit Customers After Internet Outages
The announcement follows a year of high-profile internet blackouts that hit several companies.The New York Times - Jan. 8 -
McDonald’s Just Announced Some ‘Major News,’ and Loyal Customers Will Be Very Happy
National problems need national solutions. But will local customers like these ideas?Inc. - Jan. 8 -
Samsung’s revival still hangs on winning Nvidia’s AI custom
South Korean group is one of only a few chipmakers with the ability to produce memory chips essential for AI applicationsFinancial Times - Jan. 8 -
Verizon settlement: Here's how much some customers are getting
Verizon customers reported receiving settlement payments well below the minimum of $15, as stipulated in agreement.CBS News - Jan. 7 -
Your Customers Are Costing You Dearly
The customer is not always right. And some of them are more expensive than they’re worth.Inc. - Jan. 7 -
Gunmen open fire on bar customers, killing 7 and wounding 5
Gunmen burst into the bar La Casita Azul and opened fire at customers, leaving bloodied bodies strewn on the floor according to local media.CBS News - Jan. 6 -
3 Ways to Stay Close to Customers, Even at Scale
Maintaining strong connections to customers is essential to business success. Here’s how to do it.Inc. - Jan. 6 -
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5 Ways to Turn Customer Renewal Cycles Into Growth Drivers in 2025
Renewals are not just about auto-renews.Inc. - Jan. 3