Customers at this Starbucks can sip coffee and observe a quiet North Korean village

23andMe customer? What to know about the privacy of your genetic data.

Concerns about 23andMe's business prospects is raising questions about the genetic testing company's customer data.

Apple accused of trapping and ripping off 40m iCloud customers

Which? is seeking a £3bn payout for UK users as a result of the legal action it is launching.

Amazon’s Colorsoft Launch Has Left Some Customers Without a Kindle at All

Faulty devices have thrown a wrench in the company’s trade-in program for its color ebook reader.

Tech - Wired - November 14

How custom evals get consistent results from LLM applications

Public benchmarks are designed to evaluate general LLM capabilities. Custom evals measure LLM performance on specific tasks.

Tech - VentureBeat - November 14

Building Your Customer Success Team? Consider a Fractional Manager

Fractional customer success can bridge your business and customer needs.

Business - Inc. - November 16

McDonald's investing $100 million to lure customers after E.coli outbreak

The U.S. Centers for Disease Control and Prevention has said slivered onions on the McDonald's Quarter Pounders were the likely source of the E. coli.

UK cheeses miss out on international prize after getting stuck in customs

At the World Cheese Awards in Portugal, British entries were conspicuous by their absence after failing to clear import controls. On Friday, 240 experts from 40 countries descended on Viseu in ...

World - The Guardian - November 16

Thames Water’s emergency loan could cost £800mn in interest and fees

Mooted £3bn loan will hit customers and drain troubled utility’s resources, warn experts

World - Financial Times - November 17

Walmart sales beat again and outlook raised, as retailer cites ‘resilient’ US customers

Walmart’s stock headed for a record after another earnings beat, as general merchandise sales turned positive.

Business - MarketWatch - November 19

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