Latest in Customers Starbucks Sip
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Customers at this Starbucks can sip coffee and observe a quiet North Korean village
Coffee drinkers can sip their beverages and view a quiet North Korean mountain village from a Starbucks shop at a South Korean border observatoryWorld - ABC News - 13 hours ago -
Starbucks app goes down, customers complain
The app crashed the same day Starbucks introduced its holiday menu, preventing customers from placing mobile orders.Top stories - CBS News - November 8 -
Starbucks’ New CEO Says His Plan to Win Back Customers Involves 200,000 Sharpies. It Just Might Work
CEO Brian Niccol has a plan to ‘bring back Starbucks.’Business - Inc. - November 3 -
Starbucks’s new CEO is making changes — here’s what customers and industry experts think of them
“It’s about time they stopped charging for all the different milks,” said one restaurant-industry consultant.Business - MarketWatch - November 9 -
Party in the Sip: Ole Miss nears playoff spot with decisive win over Georgia as Lane Kiffin's bet pays off
This is why Kiffin and the Grove Collective went all-in on its 2024 rosterSports - CBS Sports - November 10 -
‘Insider Threats’ to the Election, and Starbucks’ 4-Minute Goal
Plus, the Harris campaign sidelines BidenTop stories - The New York Times - October 31 -
Starbucks has been outclassed by local rivals in China
Coffee giant would benefit from a helping hand from a local partnerWorld - Financial Times - 4 days ago -
Starbucks impacted by ransomware attack on software vendor
Starbucks managers forced to rely on manual systems to handle baristas' pay, but customers unaffected.Top stories - CBS News - 4 days ago -
Starbucks Among Companies Affected by Ransomware Attack
Blue Yonder, which provides supply chain management software for thousands of companies, said a cyberattack had disrupted some services.Business - The New York Times - 2 days ago -
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Starbucks Among Companies Affected by Ransomware Attack
Blue Yonder, which provides supply chain management software for thousands of companies, said a cyberattack had disrupted some services.Business - The New York Times - 2 days ago -
Super Micro Computer Stock Crashes, Wall Street Concerns Grow
Shares of the Nvidia customer have crashed since its accounting firm, Ernst & Young, resigned.Business - Inc. - November 1 -
Custom-Made Shoes: Comfort in a Box
Gifting a pair can be a complex undertaking, but Yohei Fukuda, a master shoemaker in Tokyo, says the result is well worth the effort.Lifestyle - The New York Times - November 12 -
Bulgari Puts the Focus on Customer Experience
Laura Burdese, recently appointed to the jewelry house’s new post of deputy chief executive, talks about retail, heritage and her own jewelry purchase.Lifestyle - The New York Times - Yesterday -
FTC sends $2.5 million to Credit Karma customers
The settlement stems from allegations Credit Karma misled consumers into applying for credit offers.Top stories - CBS News - October 31 -
This Is the Wrong Way to Talk to Your Customers Post-Election
Avoid marketing missteps by pausing, considering your audience, and being authentic to your brand.Business - Inc. - November 7 -
TSMC Pauses Chip Shipments to Chinese Customers
The Taiwanese chip giant will halt shipments to Chinese companies after some of its most advanced chips ended up with Huawei.Business - The New York Times - November 10 -
A New Streaming Customer Emerges: The Subscription Pauser
Customers have formed new habits of regularly pausing subscriptions and returning to them within a year.Business - The Wall Street Journal - November 11 -
As a Gift, Custom Art Can Be Something Special
Artists and illustrators now often work from photos, making it possible to buy the service as a present for almost anyone who is almost anywhere.Lifestyle - The New York Times - November 12 -
3 Holiday Shopping Trends to Improve Customer Experience
Prepare your customer service team for the holiday rush with these insights.Business - Inc. - November 15 -
What Spirit Airlines' bankruptcy means for customers
Spirit Airlines is filing for bankruptcy ahead of the busy holiday travel season. The budget airline has faced multiple setbacks recently, including rising labor costs and a failed merger with ...Top stories - CBS News - November 18 -
Customers flock to beloved Texas pie shop for Thanksgiving
Houston's Flying Saucer Pie Company has a devoted following, with people camping out overnight and lines up to half a mile long to get dessert for Thanksgiving. Janet Shamlian takes a look at what ...Top stories - CBS News - 4 days ago -
Starbucks turns to Sharpies and price freeze to stem traffic slide
New CEO Brian Niccol pledges to simplify ‘overly complex’ menu and return to its coffee house rootsBusiness - Financial Times - October 30 -
7 ways that Starbucks CEO Brian Niccol plans to change the coffee chain
Starbucks is planning to bring back Sharpies and ceramic mugs and cut back its menu.Business - CNBC - October 31 -
Starbucks' plan to return to its roots involves 200,000 Sharpies
Starbucks CEO Brian Niccol is betting that more personal touches in its cafes will win back customers.Business - CNBC - October 31 -
7 ways that Starbucks CEO Brian Niccol plans to change the coffee chain
Starbucks CEO Brian Niccol shared more details about the company’s turnaround strategy during the company’s quarterly conference call on Wednesday.Top stories - NBC News - October 31 -
Here's how Starbucks' new CEO plans to overhaul its struggling cafes
Starbucks to bring back ceramic mugs and messages written in Sharpie pens to revive a coffeehouse vibe at its nearly 40,000 stores.Top stories - CBS News - October 31 -
A fast-changing Chinese coffee market awaits Starbucks CEO Brian Niccol
Here's what new Starbucks CEO Brian Niccol might see when heBusiness - CNBC - November 1 -
Starbucks seasonal drinks and snacks have arrived, a week after Dunkin'
Starbucks is following rival Dunkin' in rolling out its holiday menu weeks ahead of Thanksgiving Day.Top stories - CBS News - November 7 -
Analysts are conflicted on industrials — and why we disagree with a sell call on Starbucks
The Investing Club holds its "Morning Meeting" every weekday at 10:20 a.m. ET.Business - CNBC - November 13 -
It's Starbucks Red Cup Day. Here's what to know about the event.
Here's how to get a free holiday-themed reusable red cup and what else there is to know about the event.Top stories - CBS News - November 14 -
Starbucks’ China business is struggling. Here’s how the company may give it a jolt.
Starbucks Corp. is seeking ways to boost its Chinese operations and may sell a stake in the business.Business - MarketWatch - November 21 -
Can Starbucks fix long lines at its airport cafes?
Starbucks CEO Brian Niccol has said airport stores' performance could improve.Business - CNBC - 5 days ago -
Can Starbucks fix long lines at its airport cafes?
Air travelers face a host of headaches on their journeys: slow security lines, long waits for plush lounges, the threat of delays or cancellations — and the airport Starbucks.Top stories - NBC News - 5 days ago -
Starbucks baristas can't view their schedules after ransomware attack on vendor
A ransomware attack on one of Starbucks’ software vendors has disrupted how the coffee chain’s baristas view and manage their schedules, the company said on Monday.Top stories - NBC News - 4 days ago -
Starbucks baristas can't view their schedules after ransomware attack on vendor
Starbucks baristas are not able to view and manage their schedules because of a ransomware attack on one of the company's vendors.Business - CNBC - 4 days ago