11mn Mistreating Customers
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Business - Financial Times
TSB fined £11mn for mistreating customers — including a dead one
UK FCA says lender’s ‘woeful systems and controls’ exposed struggling clients to risk of harm6 hours ago -
Business - Inc.
3 Steps to Fine-Tune Returns Management for Happier Customers and Better Business
Peak returns season is just around the corner.10 hours ago -
Business - MarketWatch
Diverse images of older adults can help combat ageism — and tap in to a growing customer base
Online images increasingly show active, healthy, technology-using older adultsYesterday -
Lifestyle - The New York Times
Dua Lipa’s Spicy Pickle Diet Coke Is Just One Way to Customize the Soda
Opinions abound on how to customize the popular soda. Purists, meanwhile, will see you at McDonald’s.Yesterday