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How did customer service get so bad?
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The Everton crisis explained: how did it get to this point?
Owner Farhad Moshiri once said the club were ‘robust’ enough to fund stadium but now they need working capital injections. At Everton’s annual general meeting in January 2019, the owner, Farhad Moshiri, made a dramatic promise.. Speaking about the ...The Guardian - World -
4 Keys to Great Customer Service in 2024
These small business owners from across the U.S. offer solid advice on forming connections with customers and community.Inc. - Business -
Blue-green algae get a bad press – but we owe a debt of gratitude
While some cyanobacteria are among the deadliest organisms in the world, others help us flourish. Blue-green algae, or cyanobacteria, come in many forms and have generally got a bad press, mainly because five of the 2,000 identified species can ...The Guardian - World -
‘Did you take Ozempic?’ Barbra Streisand gives a masterclass in how not to pay a compliment
The singer just wanted to tell Melissa McCarthy how great she was looking. Was it a good idea to mention a weight-loss drug?. Name: Barbra Streisand v Melissa McCarthy.. Age: New. Continue reading...The Guardian - World -
How to Get Free Kindle Books With Your Library Card (2024)
All you need is an internet connection, a library card, and a good ebook reader to dive into your next page-turner.Wired - Tech -
The Fed is stuck, and so are stocks
Growth is still strong and inflation too highFinancial Times - World - Federal Reserve -
India's economy: The good, bad and ugly in six charts
India has one of the world's fastest growing economies but the benefits are yet to fully reach the poorest.BBC News - Top stories - India -
Dave & Buster's to allow customers to bet on arcade games
One of the largest entertainment operators in the country, Dave & Buster's, will allow its loyalty customers to compete against one another on its app.CNBC - Business -
Qantas blunder lets customers view strangers' data
The airline has apologised after users of its app were mistakenly given access to personal details.BBC News - Top stories -
Doctor assumed disabled woman did not have sex
Adults with disabilities describe traumatic experiences trying to access healthcare.BBC News - Top stories
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Labour set to unveil weakened package of workers’ rights
Shadow ministers have been discussing how to tone down some of pledges in ‘New Deal’ to ease employer misgivingsFinancial Times - Business -
Tory candidates distance themselves from Sunak ahead of local elections
Mayoral and council hopefuls in UK opt for different colours on campaign material and avoid references to partyFinancial Times - Business -
The battle for the soul of the SNP
Support for the party began to crater before Yousaf took over — now it must figure out how to win it backFinancial Times - Business -
Berkshire after Buffett: can any stockpicker follow the Oracle?
Ted Weschler and Todd Combs stand to take over a $354bn portfolio from the world’s best-known investorFinancial Times - Business -
The second coming of Ed Miliband
Labour’s shadow energy secretary could be among the most powerful — and radical — of Starmer’s close alliesFinancial Times - Business