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4 Keys to Great Customer Service in 2024
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Happy Employees, Happy Customers: The Key to Unlocking Exceptional Service
Before you can have happy, satisfied customers, you have to provide employees with the tools they need to deliver five-star service.Inc. - Business -
HMRC warned again on poor customer service
Extra government funding for tax authority is not enough, say expertsFinancial Times - World -
JPMorgan's Consumer Business Is Doing Great. Its Customers Are Just OK.
The nation’s largest lender sees borrowers trading down but still spending.The Wall Street Journal - World -
Germany and Real Madrid great Toni Kroos to retire after Euro 2024
Real Madrid says Toni Kroos will retire from soccer after the 2024 European ChampionshipABC News - Sports -
NFL key dates for 2024 offseason: OTAs, mandatory minicamps, franchise tag deadline, start of training camps
Your one-stop shop for key NFL offseason datesCBS Sports - Sports - NFL -
2024 PGA Championship tee times, pairings: Complete schedule on TV, groups for Round 4 on Sunday at Valhalla
A long list of contenders will vie for the Wanamaker Trophy Sunday at ValhallaCBS Sports - Sports -
2024 PGA Championship live stream, where to watch: TV coverage, channel, Round 4 schedule, tee times
Watch every single shot from the biggest names in golf throughout the final round at ValhallaCBS Sports - Sports -
The lesson of the great American boom
Maybe politics, which for decades has been dysfunctional in the US, doesn’t matter that muchFinancial Times - Business -
Starmer must recognise that great nations need not be great powers
Realism is not defeatism — Britain has plenty to offer when it concentrates its resourcesFinancial Times - Business -
Financial Services Roundup: Market Talk
Read about SPDR Gold, Robinhood Markets, Canadian household borrowing, and more in the latest Market Talks covering Financial Services.The Wall Street Journal - World
More from Inc.
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Trump or Biden? Either Way, Tariffs Will Likely Remain on Imports
There will be barriers to imports no matter who wins the presidential election, but there are significant differences in the policies that guide these economic protections.Inc. - Business - Donald Trump -
The EU Takes Global Lead on AI Safety Laws and Protections
The laws taking effect in Europe next month go further and bite harder thanother national policies on AI misuse and safeguards.Inc. - Business - European Union -
How 'Shark Tank' Investor Matt Higgins Found Success by Asking Just 1 Question
From selling flowers on the street to becoming a successful businessman and judge on 'Shark Tank,' the entrepreneur shared his story with the 2024 graduates of Molloy University.Inc. - Business -
Are Voice Notes the Next Workplace Messages to Answer--or Ignore?
People are increasingly sending spokennotes instead of text messages and email in personal communications, raising the risk thatlistening to meandering voice memos may become a work chore, too.Inc. - Business -
Your Sink is the Site of the New Front in Cyberattacks
The Environmental Protection Agency sees a growingtrend of foreign hacking attacks and warns water utilities to be more vigilant.Inc. - Business