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A United Airlines Passenger Had a Terrible Experience. His Solution Was a Stroke of Genius
![A United Airlines Passenger Had a Terrible Experience. His Solution Was a Stroke of Genius](http://assets.inc.com/_/images/uploaded_files/image/970x450/united-airlines-guitar-1356380176_541997.jpg)
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CBS News - Top stories
Passenger complaints about airline travel surged in 2023
The figure marks the largest volume of air travel complaints by consumers since 2020, when airlines were slow to give customers refunds during the pandemic. -
CNBC - Business
United Airlines is texting travelers live weather maps to explain flight delays
Even when it's bright and sunny, a thunderstorm hundreds of miles away can still disrupt flights.Travel -
CBS News - Top stories
United Airlines texts customers live radar maps during weather delays
United says it's using AI to power the effort to keep customers apprised of factors affecting flight status.Travel -
NBC News - Top stories
Kevin Bacon details his experience trying to be a regular person for a day: ‘This sucks’
Kevin Bacon decided to spend a day as a normal guy—and he quickly realized he prefers living his life as a celebrated celebrity. -
Inc. - Business
With One Simple Trick United Airlines May Have Cheered Up Customers Facing Weather-Delayed Flights
The airline hopes to improve customer satisfaction with a very indirect change to how it does business: giving people just a little bit more data, using buzzy AI tech, to explain weather-related flight delays. -
NBC News - Top stories
Biden’s big week: Unite allies behind Ukraine — and Democrats behind him
President Joe Biden heads into the NATO summit meeting he's hosting in Washington, D.C this week with two distinct challenges, neither of them easy.Joe Biden -
NBC News - Top stories
Biden refuses to take a cognitive or neurological test in his first post-debate TV interview
In his first televised interview since his widely criticized debate performance, Biden would not commit to taking a cognitive or neurological test and releasing the results.Joe Biden -
The New York Times - Top stories
Radio Host Resigns After Asking Biden Questions His Campaign Had Provided
WURD said that the interview with President Biden was not up to its standards and that the host, Andrea Lawful-Sanders, had resigned in a mutual decision.Joe Biden -
ABC News - Sports
Bochy won't have any of his players in AL All-Star lineup at home after Texas had 5 starters in '23
The American League starting lineup that Texas Rangers manager Bruce Bochy will write out for the All-Star Game won’t include any of his own players
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Inc. - Business
North Dakota Tribe Building Massive Greenhouse for Crops
When fully completed, the greenhouse will be among the largest in the U.S., and return some agricultural self-sufficiency to the Mandan, Hidatsa and Arikara Nation. -
Inc. - Business
EV Roundup: NASCAR's First Electric Racecar, Porsche to Stop Some Combustion Models
Unlike typical sports coupes, thisgreen racecar prototype isa $1.5 million crossover utility vehicle. Meanwhile, sports car maker Porsche is curbing some gas-burning models. -
Inc. - Business
Here's How Your Online Activity Is Training Next-Gen AI
Posting on social media can help artificial intelligence models grow and improve, but not every user is on board. -
Inc. - Business
Why 'Customer Obsession' Is the New Customer Service
It's time to expand 'customer service' beyond the call center. -
Inc. - Business
How the CPA Shortage Is Rippling Through the Startup World
The global supply of numbers crunchers has left a chasm for entrepreneurs. While some lament the loss, others are looking to fill it.