UK retailers accused of recruiting young shop workers without rights over Christmas

Lush and Gymshark among chains using apps promoted by TikTok influencers to take on gig economy assistants lacking basic protections, say unions

Unions have accused high-street retailers of drafting in young gig economy store assistants without basic employment rights in the run-up to Christmas.

The Observer has found large brands, including Urban Outfitters, Lush, Gymshark and Uniqlo, are recruiting “freelance” shop assistants through gig apps to staff their stores during the busy festive period.

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