‘The tyranny of apps’: those without smartphones are unfairly penalised, say campaigners

From loyalty cards, to restaurant meal deals or simply parking your car – it is harder and harder to get by without signing up to a multitude of apps

Michael is in his late 50s and is among the millions of people in the UK who cannot or do not want to use mobile apps, and feels he is being penalised for his choice.

He does own a smartphone – an Apple iPhone he bought secondhand about three years ago – but says: “I don’t use apps at all. I don’t download them for security reasons.”

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